Using channels to deliver learning bites using the app, and with notifications

We use channels almost exclusively for ‘tutorial’ type videos. We have hundreds of videos and the reason we used channels was because we didn’t want the learner to have to click multiple times (e.g., enroll, start learning, etc) just to watch a 1 or 2 minute tutorial video…

We’ve gotten away from using it for most things due to the lack of tracking/reporting. While you can get the number of views for each, you won’t know who, when, etc. It’s quite limited. Many years ago I attended a training conference session focused on reporting and the mantra was, “If you aren’t tracking and reporting on your training then you may as well not do it.” I agree with that. If we can’t show who, which branch, when, etc. then it’s difficult to prove the value of channel assets. 

Hi @lrnlab 

I’m looking to promote this as an app tool, have you tried pushing notification through the app?

We also use channels for this purpose and for holding general support docs, FAQ etc. The “Viewer - Channel Assets” report does allow you to see who has viewed what asset in which channel, when (first and last view), how many times, average review, etc. 

@lrnlab, I’m not familiar with “invite to watch”. Is that a feature of docebo or a third party feature. Can you point me in a direction to do some research?  This is very helpful thanks!

this is a feature that comes with each asset...see icon below...you click and from there you can invite others to view this asset.

@lrnlab Thanks! This has been really helpful!!!

I love the best practices for channels being shared in this thread! We use Channels in DU similarly to the way that @mark and @lrnlab both described, mostly for tutorial-style videos. 

We recently started duplicating all of the how-to videos that exist in our courses as standalone assets in How-To video channels in DU. Here’s an example of our How-to Videos channel for Docebo Learn. Adding these videos as assets in addition to videos within our courses provides a few benefits to us:

• Learners can find content via search more easily
• Learners can share content with other learners more easily
• Learners can access content more quickly without having to enroll into courses
• It’s easier for us as admins to manage a growing library of videos

We use Wistia to host all of the videos on our site, which adds welcome functionality to our videos like:

• Searchable closed captioning
• Chapter markers
• Annotation links
• Gated turnstiles at beginning of video (if desired)
• End of video CTAs

Most importantly, hosting all of our videos in a single platform like Wistia allows us to track view information about those videos across every channel where they live. In addition to the Viewer - Channel Assets report@Richard.Harknett mentioned, we’re able to view all of the stats about our videos in Wistia, including average engagement, total plays, play rate, heat maps of views, and where users are viewing the videos. 

@Adam Ballhaussen what widget are you using to get this great “Not Started/In Progress Tab?”  I would like replicate it for one our pages. 

 

@jordandb that’s the trusty Task List widget, which just received a great update in the July 2023 release! There’s now an option to add a tab for Certifications to Renew. I highlight this at 26:40 of the July 2023 Release Readiness Webinar recording if you’re interested in seeing it in action.

The Task List Widget has a huge range of potential applications. Not only for learners, but also for Power Users and Superadmins.

Hi @Adam Ballhaussen, is this only achievable with Discover, Coach and Share? I’m assuming so, since I only have the option to add full courses to our channels.