✅ Resolved: Docebo Learn - Latency issue impacting central Canada

  • 13 October 2021
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Update at 5:00pm EST: The Architecture team scaled up some components of our infrastructure to address additional workload encountered

 

Update at 4:00PM EST: The team continues to investigate the root issue. 

Summary: At 3:00pm EST on October 13th, Docebo identified latency issues impacting logins.

 

Who is impacted: Customers in Central Canada

 

What Docebo is Doing: Architecture team is reviewing. They have expanded the DB instance to address the latency, but are still investigating the root issue

 

Next Expected Status Update on Issue: October 13th at 5:00pm EST

 

Issue Status: Resolved

 

Please reach out to your Docebo Customer Support for any questions you may have.
We apologize for any inconvenience. 


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