Update at 5:00pm EST: The Architecture team scaled up some components of our infrastructure to address additional workload encountered
Update at 4:00PM EST: The team continues to investigate the root issue.
Summary: At 3:00pm EST on October 13th, Docebo identified latency issues impacting logins.
Who is impacted: Customers in Central Canada
What Docebo is Doing: Architecture team is reviewing. They have expanded the DB instance to address the latency, but are still investigating the root issue
Next Expected Status Update on Issue: October 13th at 5:00pm EST
Issue Status: Resolved
Please reach out to your Docebo Customer Support for any questions you may have.
We apologize for any inconvenience.