✅ Resolved: Docebo Learn - Latency issue impacting central Canada

  • 13 October 2021
  • 0 replies

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Update at 5:00pm EST: The Architecture team scaled up some components of our infrastructure to address additional workload encountered


Update at 4:00PM EST: The team continues to investigate the root issue. 

Summary: At 3:00pm EST on October 13th, Docebo identified latency issues impacting logins.


Who is impacted: Customers in Central Canada


What Docebo is Doing: Architecture team is reviewing. They have expanded the DB instance to address the latency, but are still investigating the root issue


Next Expected Status Update on Issue: October 13th at 5:00pm EST


Issue Status: Resolved


Please reach out to your Docebo Customer Support for any questions you may have.
We apologize for any inconvenience. 

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