✅ Resolved: LMS Platform Latency

  • 7 October 2021
  • 0 replies

Userlevel 6

Update as of 12:40pm ET on October 7:

The Docebo development team has restored the latency issue and are continuing to monitor to ensure total performance restoration. Please reach out to Docebo Support if you have any further questions. 

Issue Summary: Latency on the platform

Who is impacted: Customers in US East

What Docebo is doing: Architecture team is reviewing. They have expanded the DB instance to address the latency, but are still investigating the root issue

Next expected status update on issue:  before 12pm ET


Issue StatusResolved

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