Does anyone have a decent way to deal with this remark on Power Users & resources?
When assigning resources to a Power User, the assignment will be effective only after the Power User first logs in to the platform after the assignment is confirmed.
We have an automation in place to add users to a power user, however the power user won’t receive any notifications on this user (e.g. enrollment in session/unenrollment etc.) unless he/she logs in first. We have a workaround on this with the impersonate feature, but this doesn’t seem like a solid solution.
In addition, most of our power users are assigned all courses and learning plans in visible catalogs. Last week we created a new course and assigned it to a visible catalog, but the power users again did not receive any notifications on enrollments (even though the notification to the PU was configured), as they didn’t login before their assigned users decided to enroll in a session of the course. So since this is a new course, this is considered a new resource and again, each power user needs to log in first for the assignment of the course to be confirmed.
Any thoughts/ideas on this would be helpful.