We have ILT courses that become very specifically “relevant” during certain business phases of the year. This is to support activities that we want our managers to complete.
We just entered another phase and scheduled new ILT sessions. Here’s the issue - we have managers to have attended before who would like to attend again to refresh their memory on the topics involved.
But they cannot enroll, because they have a completion already recorded. We don’t want to have to remove the existing completion - that’s not fair and accurate reporting.
Is there a way for them to re-enroll without a) losing their previous completion or b) having to manually make the change (ultimately, we don’t know how many will want to retake).
Communication has already gone out - so creating a duplicate course is not an option (and that would create confusion in the system, too).
This is also NOT a certification. It’s an optional course.