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New to the System

  • February 4, 2022
  • 6 replies
  • 90 views

Hi everyone! I am a program manager for a crisis management company that is both new to Docebo and using an LMS. To give you context, I learned what LMS stands for at the beginning of 2021. To say these last few weeks of onboarding have been overwhelming, would be an understatement. I am using Docebo to manage training events and power users all over the nation and world. Essentially we train others on our system and then will be teaching them to use Docebo to manage their own records and training events. We started our onboarding with Docebo in mid-December and are hoping to roll out  a soft launch in a few weeks. Our project manage has been great, but I would really like to learn from what others are doing. If anyone has a similar experience or strategies to help, we would love to connect and discuss best practices, etc. 

6 replies

Adam Ballhaussen
Guide III
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Welcome @Seth Clark! You’ve come to the right place. I encourage you to search the community any time you have a question that you can’t find an answer to via our Knowledge Base or via Docebo University.

 

If you still can’t find an answer, share your question by creating a new post and the lovely folks in this community will be more than happy to help you out. Good luck throughout the rest of your onboarding!


  • Author
  • Contributor I
  • February 4, 2022

Thanks, @Adam BallhaussenI appreciate the help. If anyone is ever open to showing us how they use the software, we would be interested. Sometimes I learn best when I can see others ideas in action. 

 


TaviaRitter
Helper I
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  • Helper I
  • February 4, 2022

@Seth Clark Welcome! 
I too learned what LMS meant in early 2021. We had a much shorter run-way -  Contract signed in April, Soft Launch in August, full launch October. 

We were wildly organized, intentional in design, and able to create a very specific work flow for users based on their role in the organization and location in the world. We are still working on defining a solution for our Global non-English speaking franchises, but we’re getting there. 

Happy to set up a time to chat … just message me. 


KatieD
Influencer I
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  • Influencer I
  • February 4, 2022

Welcome to Docebo! We just went live in October. Our project manager (Gerrod) was phenomenal. Our use case sounds very similar to yours - though we have lots of years of experience with different LMS platforms. We have been doing monthly webinars to train our Power Users how to manage their areas. We haven’t set up Docebo for the events yet - would love to learn from your experience on that - it’s a goal of mine for this year to get that going. Feel free to message me if you have any questions.


  • Author
  • Contributor I
  • February 5, 2022

Hey @KatieD and @TaviaRitter,

Thank you for the welcome messages and for offering to collaborate. Would the two of you be up for a group virtual meeting? I would love to hear more about what you have done. 

 

Seth 


TaviaRitter
Helper I
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  • Helper I
  • February 15, 2022

@Seth Clark & @KatieD  - Would LOVE to do a virtual meeting. Will DM you both with some contact info.