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Exceptions to Validity Date

  • January 22, 2024
  • 6 replies
  • 80 views

cschmelzer
Helper II
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Is there a way to exempt certain users from a course expiration date? For example, we want access to ILT courses to expire 1 year after course completion, but we don’t want the expiration date to apply to our ILT instructors. Can this be done?

Thank you!

6 replies

lrnlab
Hero III
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  • Hero III
  • January 22, 2024

You could try not setting the overall course validity but rather using the “days of validity” for enrolled users (it sets a due date) with NO soft deadline; this will lock the course for users enrolled but not overall. 


cschmelzer
Helper II
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  • Author
  • Helper II
  • January 22, 2024

Thank you for the quick reply.  That is a good solution; however, it would be a weekly manual task. To avoid that, I think we will just archive the enrollments for instructors who have taken the courses that they are now teaching. They won’t see the course completions on their Courses and Learning Plans pages; but the information will still be accessible through reports. 

Best,

Cheryl


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  • Guide II
  • January 22, 2024

Why would your instructors have a completion date? Instructors for ILTs are technically enrolled as seen on reports, but their enrollment status is blank not complete. They are identified at the session/event level rather than enrolling them as an instructor as with eLearning. 

So, if your instructors never complete the course the expire 1 year after course completion deadline should not apply to them. 

 


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  • Guide II
  • January 22, 2024

You could try not setting the overall course validity but rather using the “days of validity” for enrolled users (it sets a due date) with NO soft deadline; this will lock the course for users enrolled but not overall. 

You can only set due dates on eLearning and learning plans. However, you cannot set a soft deadline on learning plans. 


cschmelzer
Helper II
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  • Author
  • Helper II
  • January 22, 2024

Hi - thanks for the question. I will clarify.  When we hire a new instructor, they are required to take the course that they are going to teach. In that case, they do have a completion status. We just started implementing a one year expiration period last week. One instructor completed the course she is now teaching over one year ago, so she was locked out of the course and was unable to start it from Docebo. 

 


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  • Guide II
  • January 22, 2024

I had issues assigning an instructor who completed a course. There must have been an update to allow it. I think your idea to archive the instructors’ enrollments is a good one. You still have a record of it but not the conflicts with access.