Restore lessons

@mcoffin After you re-enroll him into the Learning Plan, go to each course in the plan and set his enrollment status to Completed. It’s a manual thing.

Thanks but when I go to manually change the status of each lesson it shows completed but when I access his learning plan it shows he has not completed any lessons.   So confused.  I am going to Reports area is that the right place?

Actually I went to Course Management first then to the Reports sub menu item

@mcoffin 

I’d start in Content Management, look up the course, go to Enrollments.  It should work from the Reports tab as well, but I find the Enrollments tab easier.

Then go to Users, find the person, and then User Personal Summary. Take a look at the courses tab.  All of the courses should show completed after you change the enrollment.

Is this the place you are talking about?  I attached a screenshot

Start here … and then when you get all of the status changed to completed, go to the where you show in your screenshot

If I choose Change Status>Completed that looks like I am saying he completed all lessons? 

But he has only completed 9 of 23

I think maybe we have a terminology problem here.

When you say “learning plan” is it a group of courses, and appears under Admin > Learning Plan?

When you say “lesson” is it a single course shell, or are you describing things listed under the Training Materials tab of a course?

Can you send me a screenshot of the 23 items?

Yes, Learning Plan is a group of courses and it does appear under Admin>Learning Plan.

Yes, it is a single course shell and it has nothing to do with Training material. 

The screenshot shows 9 of the 23 lessons

@mcoffin Thank you for clarifying.

You will follow the screen shot I sent you of Course Management 9 times, once for each of the courses in the LP that he has completed. You won’t do that for the other 14 courses.

Yep, that works. You have been so great.  Thank you for your time and patience. 

@KMallette do you know if it’s possible to change the “date” of the completion from the date when the completion is marked to a date in the past?

Hi, @ILonka S. 

Yes, you can. Go to Course Management > Find the course > Enrollments > Find the user > Edit enrollments, and then click the calendar icon to select the date you want.
 

@KMallette thank you!!!!