I’m feeling a bit frustrated. We had high hopes for this project and our account manager encouraged us to submit feedback and informed us that we would be consulted to make sure the improvements work in real life. We spent quite a bit of time putting together details about the pain points and manual work we have to do for compliance training to be able to effectively report on it and manage renewals which is quite frankly becoming a nightmare.
No one has reached out to us. There have been no updates on this project. I have been working with Docebo for about 6 years now and promises of improvements in this area have been made since that time. I’m starting to lose faith.
Can anyone provide some insights into what is being done, when it will be delivered and if you are involving real scenarios in the vetting process?
Thanks,
Aimee