Unanswered questions

861 Posts

C
Novice I
ChristinaCNovice I
asked in Product Q&A

Hide instructor information from course page

I have instructors enrolled to my courses so that the right people can receive notifications of course completion. But I don’t want learners to see who those instructors are because we use a shared inbox for any communication.When I open the course and click on a learning object, any that are played inline display course instructor information even though I haven’t added the relevant widget to the course.Is there a way to hide the info again?

3
K
1 hour ago
N
Contributor II
nichole.chandlerContributor II
asked in Product Q&A

Test Answers: Breakdown by question

I want to see a breakdown of test answers by question. For example, how many people missed Question 1, Q2, Q3, etc. to help guide instruction. I know how to get the report within the reports section of the quiz, but that shows me answers by student. Yes, I know I can use Excel but I REALLY thought to see the breakdown per question, I needed to use the Docebo Test option and it was available within the GUI (not as an exported xls doc).I see an “Answers Breakdown” button when using SCORM but that never seems to work (SCORM 2004 3rd Edition). Can anyone help?

2
elamast
Guide II
1 hour ago
D
Contributor II
dhallContributor II
asked in Product Q&A

Browser Tab shows URL instead of Course Name

Is there anyway to make it so the platform will display possibly the course name instead of the URL in the Browser Tab?Here’s an example of what our tabs looks like when you have a Docebo LMS tab open from any perspective (SuperAdmin, Power User, User, External User): I obfuscated details for obvious reasons. Here is the what a tab SHOULD look like imo:The tab has the name of the page you are on. I would expect the platform to do something similar with like Course name. Thoughts, tips or tricks, anyone?

3
LAnderson
2 hours ago
R
rachelmroseNewcomer
asked in Docebo Superadmins

Best Practices With Enrollment Rules

Hi there!What are some best practices around Enrollment Rules that you’ve used to help automate the learning experience (beyond the New Hire)? We’d greatly appreciate any advice or examples on how you may have setup these rules to have things run smoothly. Thanks in advance!

2
lrnlab
Hero III
2 hours ago
T
tyelliott3663Newcomer
asked in Product Q&A

Notifications to Experts

Is it possible for experts to recieve notifications on comments made on preexisiting questions that were asked to their channels?

1
lrnlab
Hero III
2 hours ago
Feenix73
Contributor II
Feenix73Contributor II
asked in Product Tips & Tricks

Running a report on tagging of content?

Has anyone been able to run a report of all the tags applied to their training materials.   Our organization is cracking down on taxonomy and all content has be submitted for governance.  Curious if anyone has been able to run reports to product what are the tags and which trainings materials do they apply to?

3
E
4 hours ago
M
michshetNewcomer
asked in Product Q&A

Sharing content between docebo instances

Hello - I’m curious if curriculum and learning assets can be shared between two separate instances of docebo. Our usecase is we may have multiple instances of docebo, with separate content libraries, but would like to share particular assets between them.Thanks in advance.Michael

1
KMallette
Guide I
5 hours ago
Shanon
Contributor II
ShanonContributor II
asked in Product Tips & Tricks

Best Practices for Offering Content to External (non-employee) Learners

Hello, Docebo Community!My organization launched our LMS at the start of the calendar year, with our employees and contingent workers gaining access to the platform via OKTA SSO.  We’re now weighing our options for, and trying to understand the work involved in, offering content free-of-charge to individuals outside of the company (i.e., customers).For anyone who has their platform built for both employees and external customers, I’m interested in hearing about your experiences with setting it up and the lessons learned you’ve encountered.  For example, are you utilizing the extended enterprise app, how are you managing external users gaining access to the platform, etc.?  Thank you in advance for your insights!

4
Shanon
Contributor II
6 hours ago
Eric M VanAuken
Contributor III
Eric M VanAukenContributor III
asked in Product Q&A

How to import "Is Manager" and "Direct Manager" fields automatically into the LMS

Has anyone imported “Is Manager” and “Direct Manager” in an automated way into the system?  If so how?  Do you use the API?  Do you use LDAP?     I have SSO setup but it does not pull in all the fields I need and I want to make sure we have an automated way (Not CSV file) to do this. Thank youEric VanAuken

9
Eric M VanAuken
Contributor III
6 hours ago
DRamirez
DRamirezNewcomer
asked in Product Q&A

Point to Coin Conversion in Gamification

Hello Community! Our company is in the final stages of launching Gamification officially, but we are having trouble determining how the system converts points to coins so that we are appropriately allocating for the Reward Shop. We first opened Gamification a couple of months back to see how it works and didn’t connect to the Reward Shop and we found that some users seem to have a 1:1 coin vs point ratio, while others don’t. I don’t see where the system allows you to manage that, perhaps in another area of the Admin Menu? Any insight on this would be super helpful, thanks! - Danielle

2
D
Novice I
7 hours ago
D
Contributor II
dhallContributor II
asked in Product Q&A

Choose Notification for course enrollment

Hi all, I’m working on creating a notification that I can use to notify individuals when they have been enrolled into a course, however I’m only able to create a “blanket” notification. I’ve turned it off as I don’t want my part of the org to get spammed everytime they are enrolled into a course. I was under the impression when you manually enroll users, you can select the Notification type you want to send, however our platform shows nothing for step 3 of enrollment and we click next and we are done. I checked the Enrolling Users into Courses – Docebo Help & Support article and it says that it will only show “Digest: User enrolled into a Course” notification. Screenshot:When I look at notifications to make, I don’t see that one as an option, just “User enrolled into a Course”. Note that I did confirm the “Send immediate notification digest on the masive enrollment action” is selected in Advanced Settings.Anything else I am missing?

1
K
Helper I
7 hours ago
S
Novice I
SeeWhyNovice I
asked in Docebo Feedback

Why don't session times show for user when they are choosing to enrol??

Title says it all. We are setting up webinar courses and the session times do not show up to users until AFTER they have enrolled.This means a lot of traffic to us to answer a question that should be answered in the platform.As a result we cannot go live with webinar series until there is a fix.When accessing the list they see the dates - which is OK ...however when selecting a date **NO date or time info is displayed** Crucially this means that the times don’t show, so people don’t know if they can actually make the session.The space is in the interface, but the data is not being offered to the page (it’s not being delivered as opposed to being hidden).Once **enrolled** the information shows up, but that doesn’t help users select a session they can attend!!This looks like a bug rather than a missing feature - any idea on a fix??

4
JGildea
Helper I
7 hours ago
JGildea
Helper I
JGildeaHelper I
asked in Product Q&A

Can class attendance be auto-reset?

We have ILT courses that become very specifically “relevant” during certain business phases of the year. This is to support activities that we want our managers to complete. We just entered another phase and scheduled new ILT sessions. Here’s the issue - we have managers to have attended before who would like to attend again to refresh their memory on the topics involved. But they cannot enroll, because they have a completion already recorded. We don’t want to have to remove the existing completion - that’s not fair and accurate reporting. Is there a way for them to re-enroll without a) losing their previous completion or b) having to manually make the change (ultimately, we don’t know how many will want to retake). Communication has already gone out - so creating a duplicate course is not an option (and that would create confusion in the system, too).This is also NOT a certification. It’s an optional course.

18
K
Helper I
8 hours ago
L
Limor YouldusNewcomer
asked in Product Q&A

Course completion - user indication that course is completed

Hi, Can you please add a message for course completion once the mandatory part of the course activity is completed? currently if there is an end object marker for specific material there is no completion message related once you completed this training part. users are not sure what to so and whether the training is completed. I have also opened a support case for it #237075  . Thanks. Limor

0
L
12 hours ago
TaviaRitter
Helper I
TaviaRitterHelper I
asked in Let's Talk Shop

Does Docebo Community (and Knowledge Base) translate

We are looking at going global and need to think about how we support training with global regions if we allow them to create their own course catalogs/courses…  Can we lean on Docebo’s Community, Knowledge Base, and University?  

2
Daniel
Helper I
18 hours ago
B
Novice I
brandonmaldonadoNovice I
asked in Water Cooler Talk

Bulk completion for training material with SCORM package

Is there an option in Docebo to perform a bulk completion of users when the training material is a SCORM package? I know that we can change a user’s status from the Enrollment screen, but it does not appear to change the status of the actual SCORM package.

1
dklinger
Hero I
21 hours ago
O
Novice I
oliviachowNovice I
asked in Product Q&A

Where are the June and July 2022 release courses in DoceboU?

Where are the June and July 2022 release courses in DoceboU?I only see up to May 2022.  When do they release these for each month? What is the schedule?

0
O
Novice I
1 day ago
DRamirez
DRamirezNewcomer
asked in Product Q&A

What are some things your learners like about Gamification?

Hello Community - We are preparing to officially launch Gamification! Does anyone have any feedback for us on the following?What are some things your learners have really liked about it? What do you feel has engaged them to interact with the platform the most? What don’t you particularly like and how have you worked around it? Thank you! We are hoping to really kick it our of the park for our learners!!

0
DRamirez
1 day ago
L
Lisa DNewcomer
asked in Product Q&A

Manager Approval

When a user requests a course which has to be approved how can this be set to manager approval and how does the process look from the manager perspective?  I appreciate that notifications are used but how does the actual approval work on the platform? 

3
lrnlab
Hero III
1 day ago
M
Novice I
max.mcdanielNovice I
asked in Product Q&A

Info Box Toggle

Has anybody else found that the page info boxes always appear, every time you log into the platform? I have clicked the “Show Page Info Boxes” button to toggle them off many times, but they toggle back on the next time I log in. It has become extremely annoying as an admin who accesses the system many times per week. Curious if anybody else is experiencing what seems like a bug in the UI…  

4
JGildea
Helper I
1 day ago
J
j_valencianoNewcomer
asked in Product Q&A

Docebo validation documentation

As part of a medical device organization, we will roll out for the Quality management system soon, and we are working trying to find Validation documentation for new software versions, how does Docebo makes documentation and validate interface before sending the enhancement or new versions to clients? Thanks for the support.

0
J
1 day ago
I
Influencer I
isaalInfluencer I
asked in Docebo Superadmins

Sequential navigation or training material prerequisites

Hi!Is there a best practice when it comes to either using the sequential navigation setup up for a course or setting the training materials as a prerequisite?We have a course with several topics that are in SCORM packages. We want our learners to go through the parts in order so I selected the sequential navigation and then in the training materials area, I set the prerequisites (part 1 is the prereq for part 2, etc) but I think this is redundant. Any opinion on which is the better option for learner experience?

4
I
Influencer I
1 day ago
dklinger
Hero I
dklingerHero I
asked in Product Tips & Tricks

Two attempts - lock out - resetable by an instructor

Morning folks, This is an interesting workflow being requested by a team, I wanted to see if it is viable or if someone has experience with it:The team would like to be able to retain the pass/fail record for a test On the second attempt if it fails? They test locks itself down A course curator role will support doing a reset of said course allowing for the user to try againIs this doable?I believe this was asked elsewhere….but I wanted to make sure before I tried making this work. 

4
dklinger
Hero I
2 days ago
T
Helper I
tommyVanHelper I
asked in Product Q&A

When setting up SAML SSO, do new accounts get created?

We are starting Extended Enterprise for a client who wants SSO and plans on tying it to Azure. There are hundreds of existing users in their branch. My question: once we activate SSO for their instance of EE, will all of the users simply be updated? Or will a new set of users mirroring the existing set get created? Also, whichever way this works, why? As always, appreciate this community!

5
KMallette
Guide I
2 days ago
lrnlab
Hero III
lrnlabHero III
asked in Product Q&A

Auto-Enrolment links for courses - anyone having issues?

Recently we have reports of our users having issues when accessing courses that use auto-enrolment links...seems the links suddenly stopped working and we have to replace them we newly generated links...has anyone else had this issue?

3
lrnlab
Hero III
2 days ago

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