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Docebo Community empowers members to share best practices, get answers, and find inspiration

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Featured Posts

Tue, Sep 29, 2026, 14:00

DU Live: Fear First, Then Fast: Getting Managers to Actually Use Creator

✨ Psst… We rearranged a few things! Take a look.

Forum|Forum|3 days ago

1853

Big keynote news: We’re cooking something great at Inspire 2027

Forum|Forum|8 days ago

470

Recently active
Unanswered Questions
Discussion Categories

CharlotteAppleyardNewcomer

Learning Plans & Certifications

Issue with certificate - when downloaded it is completely black with no text

Hello,In the last couple of weeks we have been experiencing some issues with our certificates. When people download them they appear completely black like the below example. The more historic certificates seem ok. I’ve also tried to unassign and re-a

451

jpolsonContributor II

Very light text colour (color) on checklists

Hi all. When someone fills out a checklist and submits it’s to their manager, the submitted answers become a very light grey colour which is hard to see. Does anyone have any ideas how to modify this colour to black or something darker and more acces

371

ShaNewcomer

Learning Plans & Certifications

'To Renew In" Link Missing?

Hello Community,I’ve come across an issue that several staff members appear to be experiencing when attempting to renew their certifications.For some reason, the option or link to renew an expired certification is not appearing for them. We’re seeing

120

julia.morrowNovice I

Configuration & Settings

How do you do it? Effectively managing power users for multiple audiences

Reaching out to the community here, as we are feeling pretty defeated.The core problem is that Docebo’s Power User model is largely static and manually maintained, while our use case requires reusable profiles, dynamic branch scoping, profile-based a

121

dklingerHero III

Docebians - Take Notice - Better Ways To Connect Third Party AI

Things like this - just work.As the toys get better, we need to configure them easier.My hope is that is where the MCP Server work just lands at overtime. Click on that button and it just jumps you over to your account. You add the connector on their

861

tsanduskyNovice I

Product Tips & Tricks

[eSkillz Best Practices Webinar] September 24: The Shoe Carnival Journey: Learning That Drives Growth

Discover how Shoe Carnival has transformed employee development through Shoe Carnival Journey, the enterprise learning platform. During this webinar, we'll explore how Show Carnival leverages learning to support onboarding, leadership development, co

141

rgrafInfluencer I

Users, Groups & Enrollments

Automatic Group Enrollment

I’m trying to set up an automatic group based on 2 conditions:email contains 1 of 50 different address options ANDa specific additional field selectionI think I’m getting stumped on the conditions and sets being required to be satisfied.

1806

C_HelfetNewcomer

All about Inspire

I've tried applying for the Inspire Cities London event 3 times and heard nothing back

Like it says above. Any help anywhere???

603

eab00513Contributor I

Hide Next Lesson/Previous Lesson Button on Course Player

Hello -We are working on enhancing our learner experience. During our User Acceptance Testing, the Next Lesson/Previous Lesson button in the Course Player was confusing for our users. Does anyone have the CSS to hide these buttons?Thanks for your h

16210

Ella SeatonContributor I

Learning Plans & Certifications

Retake Certification Button not Appearing

Hello,I’m hoping someone can help with an issue I’ve come across.A user brought to my attention yesterday that the Retake Certification button on the course page was unavailable, meaning the system was not updating their completion date or certificat

90

ShaNewcomer

Learning Plans & Certifications

'To Renew In" Link Missing?

Hello Community,I’ve come across an issue that several staff members appear to be experiencing when attempting to renew their certifications.For some reason, the option or link to renew an expired certification is not appearing for them. We’re seeing

120

Ella SeatonContributor I

Learning Plans & Certifications

Retake Certification Button not Appearing

Hello,I’m hoping someone can help with an issue I’ve come across.A user brought to my attention yesterday that the Retake Certification button on the course page was unavailable, meaning the system was not updating their completion date or certificat

90

maggieaNovice I

Users, Groups & Enrollments

ILT- Rolling enrollment

Our company offers a bi-monthly live Zoom call for a department. users can enroll in an ‘event’ and use the Zoom link that is provided in each to access that call.Users are not able to get on future calls because they have already been marked as havi

170

jsalinasInfluencer III

Reporting & Analytics

Report of Badges Awarded Manually

Greetings~ Does anyone know if I can/how to pull this report.We have a drop in question and answer session that our staff coordinates. We do not require enrollment or record these sessions but I do receive the attendance afterwards and issue a badge

201

KPIPGNovice III

The Learning Career Board

Seeking New Opportunities | Docebo LMS Administrator • Project Manager • Learning Experience Designer

Hi - I’m seeking Docebo LMS Administrator or Learning Experience Design positions.I’m an experienced learning technology professional with a proven track record of turning complex business needs into scalable, engaging learning solutions. Skilled in

280

agandolfoNovice III

More prominent Download Button on assets

Hi all!On each of the Assets, there are 3 dots (hover text says "More") and within the 3 dots is a Download option. Is there a way to make a more prominent Download button via CSS? Put it directly on the asset view page instead of behind the 3 dots?

340

amacalusoNewcomer

Docebo Feedback

Articulate RISE - Relative URL link - Enterprise URLs

Background:Articulate RISE has an option for buttons to “Link to a relative URL”. My org has Enterprise solution with “Domain1.site.com” (for customers) and “Domain2.site.com” (for employees). All require login, we don’t use any non-login/external ca

2906

jamers4190Newcomer

Learning Plans & Certifications

Learning Plan Series with Prerequisites

Is it possible to create four separate learning plans on one page, with the first plan available immediately and the remaining three locked until each prerequisite plan is completed? Each learning plan includes 3–8 courses. Is there a trigger or auto

1975

Hiroko OboNovice I

Unable to Find Instructor Evaluation Attachments in the New UI

Hello everyone,I have a question regarding ILT Sessions in Docebo.When an instructor attaches supporting materials (such as a PDF) as part of a session evaluation, I can no longer find a way for learners to access those attachments in the new UI.In t

451

gigi galgocziContributor I

Configuration & Settings

CSS - Changing the font colour on completed observation checklists

Hi all, Hope, everyone is ready for Christmas. Not sure if anybody else had this problem, but it looks like it applies to all platforms (we work with multiple customers). When you complete an observation checklist, the text colour is the default colo

2266

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