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Docebo Community empowers members to share best practices, get answers, and find inspiration

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Featured Posts

Getting Inspire-d: Why are you returning to Docebo Inspire 2027?

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292

Unlock Your Docebo Potential: Q4 2026 Docebo ILT Dates Just Added!

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410

September 2026: What's New in Docebo

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Unanswered Questions
Discussion Categories

gigi galgocziContributor I

Configuration & Settings

CSS - Changing the font colour on completed observation checklists

Hi all, Hope, everyone is ready for Christmas. Not sure if anybody else had this problem, but it looks like it applies to all platforms (we work with multiple customers). When you complete an observation checklist, the text colour is the default colo

2307

AhebertInfluencer I

Courses & Content

What drives which courses get suggested/recommended underneath other iLT courses?

Hello everyone,I’m not sure if anyone knows the answer to this, but throwing it out there for some insights. Recently, we noticed that a widget was added inside iLT courses where it recommends/suggests other courses you might be interested in. When a

1101

janan.lewarsDocebian

AI Roleplay moves to simulation-based pricing

AI Roleplay moves to simulation-based pricing

We heard you when you told us that usage-based pricing made it harder to plan and budget for AI Roleplay. Real confidence isn’t built in one attempt. It takes several, which is why AI Roleplay is now priced around how practice works.Starting October

4946

sg_learningNewcomer

How to Display Text When Hovering Over Part of an Image

Has anyone found a simple way to add hover-over tooltips to specific areas of an image in Docebo? I'd like users to see competency descriptions when hovering over an icon or label in a competency framework graphic. Any recommendations, examples, or f

40

janan.lewarsDocebian

September 2026: What's New in Docebo

September 2026: What's New in Docebo

September brings more momentum to every stage of readiness. This release helps teams create learning that drives action, lead with clarity, and build capability that lasts, with new features for richer content creation and collaboration, sharper visi

9067

sam.aFormer Docebian

[NEW Product Launch] The Communities Pack

[NEW Product Launch] The Communities Pack

At Dallas Inspire 2024, we announced our NEW Communities Pack—a game-changer designed to revolutionize how your learners connect, collaborate, and grow within your learning programs. A huge thank you to our incredible customer community for your inva

7304

Ella SeatonContributor II

Reporting & Analytics

Hello,I’ve come across an issue with the My Team area and I’m wondering if anyone else has experienced the same thing.We have a member of staff who has two job roles, and in one of those roles they manage a team. They have a Manager 1 and a Manager 2

40

Ella SeatonContributor II

Learning Plans & Certifications

Retake Certification Button not Appearing

Hello,I’m hoping someone can help with an issue I’ve come across.A user brought to my attention yesterday that the Retake Certification button on the course page was unavailable, meaning the system was not updating their completion date or certificat

264

ShaNewcomer

Learning Plans & Certifications

'To Renew In" Link Missing?

Hello Community,I’ve come across an issue that several staff members appear to be experiencing when attempting to renew their certifications.For some reason, the option or link to renew an expired certification is not appearing for them. We’re seeing

291

mbonnerNovice II

Learner Experience

Missing RENEW Now Button

I have 2 examples of an eLearning course being out of date and the expiration date is showing but the RENEW NOW Button is not there. Any ideas?

343

AhebertInfluencer I

Courses & Content

What drives which courses get suggested/recommended underneath other iLT courses?

Hello everyone,I’m not sure if anyone knows the answer to this, but throwing it out there for some insights. Recently, we noticed that a widget was added inside iLT courses where it recommends/suggests other courses you might be interested in. When a

1101

phutton-uhNewcomer

Courses & Content

New sessions not visible in existing course?

Hi everyone.I have an existing course which successfully ran with three sessions, all marked ended. I added two new sessions to the course, each with its own event and the course is in the same catalogue as before, following the same approach and sam

100

maggieaNovice I

Users, Groups & Enrollments

ILT- Rolling enrollment

Our company offers a bi-monthly live Zoom call for a department. users can enroll in an ‘event’ and use the Zoom link that is provided in each to access that call.Users are not able to get on future calls because they have already been marked as havi

603

jsalinasInfluencer III

Reporting & Analytics

Report of Badges Awarded Manually

Greetings~ Does anyone know if I can/how to pull this report.We have a drop in question and answer session that our staff coordinates. We do not require enrollment or record these sessions but I do receive the attendance afterwards and issue a badge

261

KPIPGNovice III

The Learning Career Board

Seeking New Opportunities | Docebo LMS Administrator • Project Manager • Learning Experience Designer

Hi - I’m seeking Docebo LMS Administrator or Learning Experience Design positions.I’m an experienced learning technology professional with a proven track record of turning complex business needs into scalable, engaging learning solutions. Skilled in

420

urichongNewcomer

Courses & Content

Test-Out Course in Learning Plan

Hi. My team is exploring a test-out pathway for our learners. Is it possible to configure a Learning Plan so that learners complete a pre-assessment course first, and if they achieve a passing score, the associated courses are automatically waived or

602

jeffrey.leeNewcomer

Integrations & APIs

User Batch endpoints limitations: You cannot send concurrent calls for batch APIs.

If we use POST /manage/v1/user/batch only to import users into pre-existing branches (without creating new branches in the same call), is it safe to run concurrent requests? {username: xxxxbranch_name: xxxxbranch_code: xxxxoptions:{force_create_branc

531

hareclNewcomer

Courses & Content

Copy Course Description to Session Description

When creating a new session for one of our courses, it is rare that there is a variance from the course learning plan. We would like the ability to click a button or link to easily copy the course description to the session description field. Is thi

290

jeffrey.leeNewcomer

Integrations & APIs

How can we get the Certificate Record and Certificate Number by API?

We can config the Certificate template on UI, and set the certificate number on the template. Can we get the certificate records by API? And How can we get the certificate number by API?

563

Diyar AkkanNovice I

Public Beta: Certifications & Retraining

Missing Data in Reports for Archived Certifications

Hello,While testing the reports, I noticed that the following data points are missing for archived activities:Certification award status Certification issue date Certification expiration dateWe already know that archived data is not fully reflected i

861

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