Skip to main content

- - Guides Library
Groups
Events
Product Updates
University
Docebo Help

New post
Login

Welcome to Docebo Community

9,092 Posts
36,284 Replies
11,989 Members

Docebo Community empowers members to share best practices, get answers, and find inspiration

to enhance their Docebo experience; all while leveling up their skills and building their personal brand.

New here? Read this!

Featured Posts

🗺️ Quick Check-In: How easy is it to find what you are looking for in the community?

Forum|Forum|15 hours ago

120

Wed, Aug 26, 2026, 14:00

DU Live: Governance at Scale

The Inspire 2027 website is live! Register now.

Forum|Forum|6 days ago

952

Recently active
Unanswered Questions
Discussion Categories

Emily PickDocebian

August 2026: Live in your Sandbox [GA in October]

August 2026: Live in your Sandbox [GA in October]

August's Sandbox release brings survey creation into the Observation Checklists workflow, helps learners find training in their preferred language, and makes course completion digests more useful and interactive content work more smoothly. Explore th

georgiana.mocNewcomer

Public Beta: Certifications & Retraining

Renewal and Course Completions

Hi,We've been testing the new Certification and Retraining functionality and we are a bit lost on the following1. Course Completion Status Reset During RenewalWhen a certification becomes due for renewal, all previously completed courses lose their c

alessandro.riccelliDocebian

Public Beta: Certifications & Retraining

FAQ: Certification & Retraining Beta

Hi everyone,We've heard a lot of great questions from you over the past few weeks, thank you for testing so thoroughly and sharing your feedback! To help everyone find answers quickly, we've compiled the most common ones into one place. Question An

jasmine.baretto

Public Beta: Certifications & Retraining

We’re Listening: Certification & Retraining Beta

Thank you all so much for joining the Certification & Retraining public beta and sharing your insights! We are carefully reading through every post, question, and piece of feedback shared here.We apologize for the delay in getting back to some of

jeffrey.leeNewcomer

Integrations & APIs

How can we get the Certificate Record and Certificate Number by API?

We can config the Certificate template on UI, and set the certificate number on the template. Can we get the certificate records by API? And How can we get the certificate number by API?

tpendevNovice II

Integrations & APIs

Reliable Offline method to convert Docebo API browsers JSON responses to CSV or Excel?

Does anybody know of a reliable offline method to convert the JSON responses from the Docebo API browser to CSV file or Excel sheet? The Power Query in Excel is NOT working. Uploading a JSON file with Corporate data is NOT an option!

karishma.varmaDocebian

August 2026: What’s New in Docebo?

August 2026: What’s New in Docebo?

August’s production release updates make Docebo feel more like your own and easier to manage at scale. Create usable brand themes in Creator, manage more settings in the Branded Mobile App Publisher directly in Docebo, and make course and learning pl

jasmine.baretto

Public Beta: Certifications & Retraining

The Certification and Retraining beta is officially live!

The Certification and Retraining beta is officially live! You now have access to the new experience, and we're excited to have you testing alongside us through September 25.How to access itSuper Admins can activate the feature by toggling it on in La

Hygema-ASCONewcomer

Product Tips & Tricks

User Summary Including External Training

I’m a little perplexed by how external training is handled in reporting.A basic User Summary includes the courses a user is enrolled in or has completed, but external training doesn’t appear to be included. As far as I can tell, I have to look up eac

erin.brissonDocebian

News & Announcements

🗺️ Quick Check-In: How easy is it to find what you are looking for in the community?

🗺️ Quick Check-In: How easy is it to find what you are looking for in the community?

Hey Docebo Community!Since launching the community back in 2021, our space has grown tremendously! We have some exciting navigation updates coming your way soon that will make it easier to discover resources, join conversations, and find what you are

georgiana.mocNewcomer

Public Beta: Certifications & Retraining

Renewal and Course Completions

Hi,We've been testing the new Certification and Retraining functionality and we are a bit lost on the following1. Course Completion Status Reset During RenewalWhen a certification becomes due for renewal, all previously completed courses lose their c

jeffrey.leeNewcomer

Integrations & APIs

How can we get the Certificate Record and Certificate Number by API?

We can config the Certificate template on UI, and set the certificate number on the template. Can we get the certificate records by API? And How can we get the certificate number by API?

tpendevNovice II

Integrations & APIs

Reliable Offline method to convert Docebo API browsers JSON responses to CSV or Excel?

Does anybody know of a reliable offline method to convert the JSON responses from the Docebo API browser to CSV file or Excel sheet? The Power Query in Excel is NOT working. Uploading a JSON file with Corporate data is NOT an option!

diane.gomezGuide II

Can you show external training additional fields to users?

I can add additional fields to the entry from for External Training. The system records the values, and I can report on them as an admin. How do I expose them to users? When a user views their external training, they see only the system fields and no

sameekshaNovice I

Docebo Superadmins

Articulate Rise 360 Assessment Score Not Recorded After Resuming

We’re experiencing an issue with an assessment created in Articulate Rise (uploaded as SCORM 1.2).The issue occurs when a learner starts the assessment, leaves it incomplete, and resumes it later. The learner can complete the assessment, but the fina

jeffrey.leeNewcomer

Integrations & APIs

User Batch endpoints limitations: You cannot send concurrent calls for batch APIs.

If we use POST /manage/v1/user/batch only to import users into pre-existing branches (without creating new branches in the same call), is it safe to run concurrent requests? {username: xxxxbranch_name: xxxxbranch_code: xxxxoptions:{force_create_branc

Adam BallhaussenGuide III

Public Beta: Certifications & Retraining

New Certification Migration: will we be able to migrate a "Learning Plan" to a new "Certification"?

I have a question about the migration capability shared in the Certifications FAQ post from @alessandro.riccelli (so helpful, thank you!), In early 2027, well ahead of the legacy feature's shutdown, we'll provide a dedicated migration tool to move

mbeaulieuNovice III

Community Feedback

Does clickable functionality exist to allow learners to click on uploaded images in a test?

Hello, Docebo Community! 😊I am inquiring to see if uploaded images in a test can be clickable by the learner in the LMS as part of the test-taking process. For example, to answer a question, they would click on an image with various fields, such as n

tjeromosNovice II

Learning evaluation data not loading

Hello! Can anyone help me understand why my data isn’t pulling into my learning evaluation platform? I only have one survey result (I am testing the system before launch) and I wonder if that’s the case? I already waited 24 hours to see if that was t

missybNovice III

Issue with Harmony not pulling information from courses imported from Docebo Content

Is Harmony able to pull information from courses imported from Docebo Content? I have test several different questions with Harmony and even asked where it got the information from since it wasn’t including a link to a course and it said it was just

Community HQ

We're glad you're here! Consider this the "hub" for the Community. Come here to hang out with other community members!

Water Cooler Talk

Water Cooler Talk

561 posts

News & Announcements

News & Announcements

168 posts

All about Inspire

All about Inspire

105 posts

Leaders in Learning

Leaders in Learning

6 posts

The Learning Career Board

The Learning Career Board

47 posts

Learn & Share

Ask questions, share best practices, show what you've created, and learn about industry trends.

Product Q&A

4738 posts

Product Tips & Tricks

Product Tips & Tricks

671 posts

Show & Tell

81 posts

Let's Talk Shop

Let's Talk Shop

345 posts

Integrations & APIs

Integrations & APIs

533 posts

HTML & CSS

570 posts

Generative AI & ChatGPT

Generative AI & ChatGPT

27 posts

Feedback & Requests

We want to hear from you! Share your feedback and/or requests with us here.

Community Feedback

Community Feedback

168 posts

Docebo Feedback

Docebo Feedback

145 posts

Group Requests

20 posts

Discussion Category Requests

Discussion Category Requests

14 posts

📚 Books that have shaped your life and career

26 days ago

Upcoming Events

Leaderboard

Show full leaderboard

Show full leaderboard

Still haven't found what you're looking for?

You might not be alone.

Don't be shy, we want to help you!

Ask your question

Helpful Guides

Getting Started in Docebo Community

3 Categories
11 Guides

Customer Success

1 Category
6 Guides

Docebo Platform Guides

10 Categories
76 Guides

Need more help?

Docebo University

Launch your learning programs and develop your L&D skills.

Docebo Help

Find all the guidance you need by searching over 600 articles.

Contact Support

Contact our support team and we'll be happy to help you get up and running!

Powered by Gainsight

Terms & ConditionsAccessibility statement

Sign up for Docebo Community

Already have an account? Login

Docebo Employee Login

or

Username *

E-mail address *

First Name

(Private)

Only you and moderators can see this information

*

Last Name

(Private)

Only you and moderators can see this information

*

Company

(Private)

Only you and moderators can see this information

*

Industry

(Private)

Only you and moderators can see this information

*

Job Title

Docebo User Level *

User Size

For what use case(s) does your organization use Docebo?

Employee - Onboarding Employee - Compliance Employee - Sales Enablement Employee - Professional Development Employee - Management Training Customer Training Partner (Channel) Training Member Training Retail/Franchise Training I do not currently use Docebo

City

How can the community help you?

How can you help the community?

Pronouns (only visible to you and moderators)

(Private)

Only you and moderators can see this information

Password *

I accept the terms & conditions and I have read the Privacy Policy

loginBox.register.email_repeat

Log in to Docebo Community

Enter your email address or username and password below to log in to Docebo Community. No account yet? Create an account

Docebo Employee Login

or

Username or Email

Password

Remember me

Forgot password?

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview