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jckemvHelper I

Where can I access the new training material bundle management page

May I ask where is the “New bundle management page” as I cannot find it anywhere? It is mentioned in the July release info as if it is live now. I checked my sandbox and production and cannot find it.The notes in the July release info simply say “Access any learning bundle in your platform and explore the new layout. All tools and options are now grouped for clarity and speed—so you can get more done with fewer steps.” which is cool, but I cannot find that menu/page anywhere.

ariel.zimmermanHelper I

Hiding "View All" from Task Widget

We want to use the Task List widget, but dislike the page layout of the page seen when you click “View All”. I’d love to be able to change the target of the View All, but I’m not sure that’s possible. Our next option would be to hide the “View All”. I’ve been playing with CSS trying to figure out how to do so, but haven’t had any luck. Any CSS wizards have any ideas?

cheryl.theisContributor II

Docebo Superadmins

Issues with Calendar View - started yesterday

We have a major issued that started yesterday when you change from ‘Card’ view to ‘Calendar’ view. The whole screen look changed, but more important when you are in calendar view and click the course hyperlink it is give you a pop-up of garbage text showing the course description with various code (Image attached). Previously, when you click on the course hyperlink it would open the course page and that is how a Customer or Employee registers for courses or VILT courses. Right now, the only way someone can register for class is to open the actual course tile. Is anyone else having an issue since Docebo pushed the July update yesterday? I have a ticket opened, but I got the typical ‘moved to tier 2 and they will get back to you’ email.

jakcanhamNovice II

Homepage design

Does anyone know how to get the user menu across the top of your homepage, like the pic attached?

JonInfluencer III

Scheduled reports for Power Users contain incomplete data

Following some system update earlier this month, we’ve found that scheduled reports delivered to Power Users via email do not contain all the data for users they manage. This occurs if a Super Admin assigns users to a branch that a Power User manages and the Power User hasn’t logged into the system since the users were assigned to the branch.Docebo support say this is now expected behavior, and Power Users must log in in order for any changes to be reflected in their scheduled reports. They aren’t clear which update caused this change in functionality.This causes big problems for us as many of our Power Users rarely log in the system but rely on scheduled reports to oversee training progress. We’ve been using Docebo for about 4 years in this way.Is anybody else running into this problem?

andrea.sanvittoDocebian

[Updated JUNE 25] New Notification Service Rollout: Gradual Release Plan

[UPDATE 6/25/2025] Platform Notification Update CompletedWe’re pleased to announce that the platform-wide update for all customers who have already migrated to the new notification engine has been successfully completed.This update was designed to retroactively adjust any notifications that may have been affected during the transition, ensuring that their behavior is now fully aligned with the expected patterns from the legacy system.Our goal was to maintain continuity and reliability while benefiting from the enhanced capabilities of the new engine.We appreciate your patience during this process and remain committed to providing a seamless experience as we continue to improve the platform. [UPDATE 6/24/2025] We would like to inform you that the platform rollout, originally scheduled for June 25, has been delayed to July 7. This adjustment is due to internal factors that require additional time to ensure a smooth and successful launch. You can find more info here. [UPDATE 5/13/2025] We

TennileFormer Docebian

News & Announcements

Join Us at TEDAI Vienna: Europe’s First AI-Dedicated TED Conference!

Docebo is the official business learning partner for TEDAI Vienna, happening from October 17-19, 2024, in the beautiful city of Vienna, Austria. This groundbreaking event will bring together the world’s brightest minds in AI, including speakers like GitHub CEO Thomas Dohmke and Google DeepMind VP of Research Raia Hadsell, to explore how AI is transforming industries—including the future of learning. 🔍 What to Expect:Inspiring Keynotes & Panels from AI thought leaders Hands-on Workshops (including sessions led by Docebo!) Networking Opportunities with AI pioneers and industry experts Hackathon at the United Nations Industrial Development Organisation (UNIDO) focused on real-world AI solutions 💡 Docebo will be leading workshops and participating in panels to share insights on how AI is shaping the business of learning and the need to future-proof skills. 🎟️ Special Offer for Our Community: As a valued member of our community, we’re excited to offer you an exclusive 50% discount

missybNovice III

Issue with Harmony not pulling information from courses imported from Docebo Content

Is Harmony able to pull information from courses imported from Docebo Content? I have test several different questions with Harmony and even asked where it got the information from since it wasn’t including a link to a course and it said it was just general knowledge because there were no courses on it. There are in fact courses on everything I tested with the search. We have also given it plenty of time to get setup as it is working as intended with all of our in-house created courses.

madeline.cokeDocebian

🌟 Customer Spotlight: Brinkmann Constructors 🌟

We’re thrilled to highlight how Brinkmann Constructors, a national general contractor, is transforming training for its field teams, with major thanks to the leadership of Danielle Buscher, Learning & Development Manager. With most employees working onsite, @dbuscher led the launch of Brinkmann’s branded Docebo mobile app, ensuring training is accessible, consistent, and engaging from any location. Her innovative approach, including a March Madness-themed rollout, helped create immediate buzz and long-term impact. 📈 Results so far:90+% mobile app adoption among field teams 8,000+ course completions in just 6 weeks 99% new hire onboarding plan completion—on time! 🗣️ “Our field employees are the backbone of our business. Docebo gave us the tools to train and engage them in a way we never could before.”Danielle Buscher, L&D Manager, Brinkmann Constructors 🔗 If you are interested in reading the full story, click here. 👏 Join us in celebrating Danielle’s success in building a

davzNovice III

Docebo Feedback

Password Reset Function Not Working - July 10th 2025

Hi Team, The forgot password feature isn’t working in my instance in Docebo. I reached out to support and this is their response…. We are aware of recent platform-wide issues affecting the password reset function, and our development team is currently investigating these matters. I have attached the task to your ticket, and you will receive updates as they become available. Apologies for the inconvenience!Bit of a bummer because we are now having to manually create passwords for each user and send them out individually.This is an FYI for all you admins…

jckemvHelper I

Where can I access the new training material bundle management page

May I ask where is the “New bundle management page” as I cannot find it anywhere? It is mentioned in the July release info as if it is live now. I checked my sandbox and production and cannot find it.The notes in the July release info simply say “Access any learning bundle in your platform and explore the new layout. All tools and options are now grouped for clarity and speed—so you can get more done with fewer steps.” which is cool, but I cannot find that menu/page anywhere.

cheryl.theisContributor II

Docebo Superadmins

Issues with Calendar View - started yesterday

We have a major issued that started yesterday when you change from ‘Card’ view to ‘Calendar’ view. The whole screen look changed, but more important when you are in calendar view and click the course hyperlink it is give you a pop-up of garbage text showing the course description with various code (Image attached). Previously, when you click on the course hyperlink it would open the course page and that is how a Customer or Employee registers for courses or VILT courses. Right now, the only way someone can register for class is to open the actual course tile. Is anyone else having an issue since Docebo pushed the July update yesterday? I have a ticket opened, but I got the typical ‘moved to tier 2 and they will get back to you’ email.

jakcanhamNovice II

Homepage design

Does anyone know how to get the user menu across the top of your homepage, like the pic attached?

JonInfluencer III

Scheduled reports for Power Users contain incomplete data

Following some system update earlier this month, we’ve found that scheduled reports delivered to Power Users via email do not contain all the data for users they manage. This occurs if a Super Admin assigns users to a branch that a Power User manages and the Power User hasn’t logged into the system since the users were assigned to the branch.Docebo support say this is now expected behavior, and Power Users must log in in order for any changes to be reflected in their scheduled reports. They aren’t clear which update caused this change in functionality.This causes big problems for us as many of our Power Users rarely log in the system but rely on scheduled reports to oversee training progress. We’ve been using Docebo for about 4 years in this way.Is anybody else running into this problem?

missybNovice III

Issue with Harmony not pulling information from courses imported from Docebo Content

Is Harmony able to pull information from courses imported from Docebo Content? I have test several different questions with Harmony and even asked where it got the information from since it wasn’t including a link to a course and it said it was just general knowledge because there were no courses on it. There are in fact courses on everything I tested with the search. We have also given it plenty of time to get setup as it is working as intended with all of our in-house created courses.

Robin WIllensNovice I

List of statuses for certifications

Sorry if this has been asked before - I have had a search and I haven’t been able to find a list of all the possible statuses associated with certifications. I know there are the below certification statuses, but I wanted to check if there are any other ones that could come up in our reporting:Active Expired

JKolodnerHelper III

Harmony Search preview teaser in pop-up window

This morning we had a pop-up in our Docebo instance inviting us to preview Harmony Search.I’ve put in a ticket to find out if all SuperAdmins saw this pop-up, or any other users. We cannot turn on AI features without asking for a review from our IT Security team. Due to the distributed nature of our companies and our L&D teams, we have numerous SuperAdmins in our system across multiple extended enterprise portals. While I’m pretty confident that my team knows the rules (and I sent out a reminder to everyone this morning), a prompt like this one may cause someone to circumvent our process.I reached out to my SCM to ask: Can we ensure that advertisements like this will NOT be turned on for our Docebo instance in the future? Has anyone had a similar issue?

ggichamNewcomer

Does Docebo allow for cmi5 content packages?

Does Docebo allow for cmi5 content packages?

Kristen RContributor III

How are you using communities?

We have started experimenting with Communities, but have not determined if it is worth the 5-figure price tag to invest in this when our team is already using so many other communication tools. (“On what platform was that post again?}. For example, we have a team Google chat where we share ideas etc. I’m curious about how you all are using Communities and where you find the value. Thank you!

Shu-WenNewcomer

How to set group rule: user not completed certain courses?

Hi community,Our company is currently setting up the basics in Docebo, and I’m working on creating group rules to assign specific courses to the right learners.For some beginner groups, we want to automatically assign users if they have not completed certain courses—so we can guide them to the right learning path.However, it looks like Docebo only allows group rules based on users who have enrolled, completed, or are in progress with a course. There doesn’t seem to be an option to target users who haven’t completed a course.Has anyone found a way to work around this? Or is there a way to do this with custom settings or CSS? I’d really appreciate any tips or suggestions!Thanks so much in advance!

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