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Welcome to Docebo Community

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Docebo Community empowers members to share best practices, get answers, and find inspiration

to enhance their Docebo experience; all while leveling up their skills and building their personal brand.

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August 2026: What’s New in Docebo?

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jeffrey.leeNewcomer

Integrations & APIs

How can we get the Certificate Record and Certificate Number by API?

We can config the Certificate template on UI, and set the certificate number on the template. Can we get the certificate records by API? And How can we get the certificate number by API?

amuniNovice I

Force users to retake a course when it is part of a learning plan

Does anyone know how I could force a user to retake a course or re-do training material when it is part of a learning plan or a different course? For example, I have a course that is part of a learning plan, and a user completed that course, but then

karishma.varmaDocebian

August 2026: What’s New in Docebo?

August 2026: What’s New in Docebo?

August’s production release updates make Docebo feel more like your own and easier to manage at scale. Create usable brand themes in Creator, manage more settings in the Branded Mobile App Publisher directly in Docebo, and make course and learning pl

tsanduskyNovice I

Product Tips & Tricks

[eSkillz Best Practices Webinar] AUG 27: The ADHD-Friendly LMS: Designing for Focus in a Distracted World

Traditional LMS experiences can often feel overwhelming, especially for employees balancing constant interruptions, limited time, or ADHD-related challenges. However, creating a more inclusive and effective learning environment doesn’t require reinve

eoinatworkdryNewcomer

Public Beta: Certifications & Retraining

Handling courses in same Learning Plan/Certification that require different renewal periods

Hi Everyone,Genuinely excited by the changes to certifications, looks like they are all for the better. I currently assign 2 learning plans to all of my LMS users (A safety learning plan, and a HR Compliance Learning Plan), but the courses within the

kaitlyn.whiteleyNovice I

Power Users Permission to Change Completion Status of Singular Module in a Course

Hi everyone,I'm trying to configure a Power User so they can change the status of specific training materials (modules) within an e-learning course and reset the module completion status back to 0%.Currently, the Power User:Has access to the course r

martiniwinskiInfluencer I

New WYSIWYG image uploader issues

Issue 1: Upload Manager Not Working for One UserOne of our Power Users is unable to upload banner images using the new Upload Manager. The upload never starts, regardless of the image selected. However, I can upload successfully using both my accoun

jan-hendrik.meinsDocebian

Harmony's name is retiring. Yours takes its place.

Harmony's name is retiring. Yours takes its place.

Harmony's brand name retires on August 31, 2026. In its place, you can set your own name and tone of voice for the AI assistant in admin settings.Until you make that choice, the assistant will simply display as "AI assistant," a plain default label r

Diyar AkkanNovice I

Public Beta: Certifications & Retraining

Missing Data in Reports for Archived Certifications

Hello,While testing the reports, I noticed that the following data points are missing for archived activities:Certification award status Certification issue date Certification expiration dateWe already know that archived data is not fully reflected i

DanielMContributor III

Fixing new session menu in the new interface

We faced some issues with the new interface when creating sessions and I’d like to share the CSS that we used to fix it.The problem was in the form opened in the right-side tab, when pressing "New/assign" and "New session" in the "Course" "Sessions"

jeffrey.leeNewcomer

Integrations & APIs

How can we get the Certificate Record and Certificate Number by API?

We can config the Certificate template on UI, and set the certificate number on the template. Can we get the certificate records by API? And How can we get the certificate number by API?

amuniNovice I

Force users to retake a course when it is part of a learning plan

Does anyone know how I could force a user to retake a course or re-do training material when it is part of a learning plan or a different course? For example, I have a course that is part of a learning plan, and a user completed that course, but then

kaitlyn.whiteleyNovice I

Power Users Permission to Change Completion Status of Singular Module in a Course

Hi everyone,I'm trying to configure a Power User so they can change the status of specific training materials (modules) within an e-learning course and reset the module completion status back to 0%.Currently, the Power User:Has access to the course r

Diyar AkkanNovice I

Public Beta: Certifications & Retraining

Missing Data in Reports for Archived Certifications

Hello,While testing the reports, I noticed that the following data points are missing for archived activities:Certification award status Certification issue date Certification expiration dateWe already know that archived data is not fully reflected i

tpendevNovice III

Integrations & APIs

Reliable Offline method to convert Docebo API browsers JSON responses to CSV or Excel?

Does anybody know of a reliable offline method to convert the JSON responses from the Docebo API browser to CSV file or Excel sheet? The Power Query in Excel is NOT working. Uploading a JSON file with Corporate data is NOT an option!

missybNovice III

Issue with Harmony not pulling information from courses imported from Docebo Content

Is Harmony able to pull information from courses imported from Docebo Content? I have test several different questions with Harmony and even asked where it got the information from since it wasn’t including a link to a course and it said it was just

georgiana.mocNewcomer

Public Beta: Certifications & Retraining

Renewal and Course Completions

Hi,We've been testing the new Certification and Retraining functionality and we are a bit lost on the following1. Course Completion Status Reset During RenewalWhen a certification becomes due for renewal, all previously completed courses lose their c

diane.gomezGuide II

Can you show external training additional fields to users?

I can add additional fields to the entry from for External Training. The system records the values, and I can report on them as an admin. How do I expose them to users? When a user views their external training, they see only the system fields and no

jeffrey.leeNewcomer

Integrations & APIs

User Batch endpoints limitations: You cannot send concurrent calls for batch APIs.

If we use POST /manage/v1/user/batch only to import users into pre-existing branches (without creating new branches in the same call), is it safe to run concurrent requests? {username: xxxxbranch_name: xxxxbranch_code: xxxxoptions:{force_create_branc

mbeaulieuNovice III

Community Feedback

Does clickable functionality exist to allow learners to click on uploaded images in a test?

Hello, Docebo Community! 😊I am inquiring to see if uploaded images in a test can be clickable by the learner in the LMS as part of the test-taking process. For example, to answer a question, they would click on an image with various fields, such as n

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