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Bernice11Newcomer

Tracking of ILT invitation acceptance

Hi Team,I hope you’re doing well. I’m keen to pick your brain on something. We currently use Docebo to set up webinars using Microsoft Teams and Docebo sends the ILT invitation to the learners. We don’t have any visibility on if the learners accept or decline the invitations which may lead to confusion. Is there an easy way for us to gain visibility/track the invitation acceptance/decline in an easy way instead of going into every ILT session in the session to check the RSVP status? Perhaps a report of some sort or a notification that can be sent to the instructors?Thanks.

johnathan.banksNewcomer

Community Feedback

Renew Certification

As of today, we have noticed the Renew Certification button is no longer showing on the course page for those courses mapped to a certification. That was not the case earlier this week. Has anyone else experienced this?

gardo_pelayoNovice I

Customising Emails from Docebo

Hi everyone. Our team has just recently launched our LMS and have started sending out emails from the platform, for course completion reminders. However, people thought it was spam, with how basic the email composer is, where I at least, can't add our company signature. Do you know of a setting in Docebo that I can configure to add a default signature or any work around? Thank you!PS. I dont know CSS

Cindy MooreNewcomer

Can I use my own Zoom ID when creating an ILT?

Because we have a Zoom account, I have my own Zoom “room” (number, meeting ID etc) and once a week I would host a drop-in meeting. The link to it was emailed out to customers, Since we started using Docebo, we wanted to switch to hosting the meeting as an ILT in Docebo. However, it uses a randomly generated Zoom meeting ID. I thought by choosing myself as the host when creating the ILT that it would use my Zoom ID, but that does not seem to be the case. Does anyone know if there is a way to set it so it hosts it in my ID instead of the randomly generated one? We have customers who are not in Docebo and may not ever be, that still may want to access the drop in meeting I host once a week. I don’t want to be hosting two simultaneous drop-in meetings. Well I can’t actually, someone else would have to sit in one of the meetings while I host the other. help?

jsolis-hrc17Newcomer

How do I use CSS to bring one country option to the top of the dropdown list in Self-Registration?

One request that we have for our platform is to make “United States of America” the first choice when users self-register. What our Additional Fields - Country option currently looks like.What would be the best CSS code to do this? Or is this possible?

PriscillatranNovice I

Training Materials Report - Filters Error

Hi y’all! I am receiving an error when trying to preview my Training Materials Report.Goal: With this report I hope to be able to view the test scores (all attempts) of all users for each lesson. Problem: I am trying to preview my report and the error “Nothing to preview. The report does not match any data. Please try again using different report filters.” is appearing. I know that there are test scores to report on as I have completed some tests.Question: Why is this error happening? How can I fix it? What is the best way to achieve my goal?I have attached images of the filters I have set up and the error page.I would love some help!

ChrisS77Newcomer

Automations to deactivate users in Docebo when their company status is changed to inactive in Salesforce.

Our external users in our Docebo platform are created from the Salesforce intergration app. When a user contact is created in Salesforce, there is a selection to create Docebo access to create a Docebo user account.What is the recommended best practice for retiring uexternal users when the external users primary account is inactivated in Salesforce?Example: Charlie Brown is a member of ACME Corporation. His contact in Salesforce indicated he should have a Docebo account and it was set up.Acme corporation is now an inactivated external user. Is there a way that all contacts associated with the ACME corporation can automatically be set to retired with a date in Docebo when the account status is changed in Salesforce? In addition is there a recommended workflow, when an external employee leaves a company, but the company remains active?

michelle.l.williamsNovice I

Job Posting: Principal Systems Analyst/Administrator at GE Appliances

Hello! We are hiring for a Principal Systems Analyst/Administrator to help us with Docebo Connect recipes, data analysis, and more. Please visit our job posting here if you are interested in more information or applying! https://haier.wd3.myworkdayjobs.com/en-US/GE_Appliances/job/Principal-Systems-Analyst-Administrator--Learning-Management-System_REQ-20934-1

wbnationsNewcomer

Integrations & APIs

Import Users Via CSV - Settings Changed to SAML?

We have been using the AutomationApp to pull employees via CSV into Docebo for over a year. This week, I noticed new employees being added with missing fields and alternate usernames. Upon checking the Audit log, it appears the User creation switched from the AutomationApp to SAML SSO. Any ideas how or why this changed? I’m still receiving successful CSV import notifications every day, and the SAML SSO user created time and date match what would be expected via the automation. Audit log screenshot below, with redacted user information. The red box is the latest user creation actions, and the green is what is desired.

stefano.bonacinaNovice III

Change CSS for "lessons completed" label

Dear fellow members,I’m getting mad trying to hide an element via the custom CSS.In particular, the element to be hidden is the number of lessons completed in courses (see the highlighted text below):I’m a CSS beginner, though I succesfully modified several elements across pages.This one is handled via a span, such as:<span class="subtitle-block">0 / 3 lessons completed</span>I tried the following without success:.subtitle-block{ visibility: hidden !important; display: none !important; opacity:0 !important; }I also tried with the parent elements, always without success:progress-bar-wrap ng-star-inserted .subtitle-block{ visibility: hidden !important; display: none !important; opacity:0 !important; }Did anyone of you get any success in modifying such page?Thanks in advance for your helpRegardsStefano

Bernice11Newcomer

Tracking of ILT invitation acceptance

Hi Team,I hope you’re doing well. I’m keen to pick your brain on something. We currently use Docebo to set up webinars using Microsoft Teams and Docebo sends the ILT invitation to the learners. We don’t have any visibility on if the learners accept or decline the invitations which may lead to confusion. Is there an easy way for us to gain visibility/track the invitation acceptance/decline in an easy way instead of going into every ILT session in the session to check the RSVP status? Perhaps a report of some sort or a notification that can be sent to the instructors?Thanks.

johnathan.banksNewcomer

Community Feedback

Renew Certification

As of today, we have noticed the Renew Certification button is no longer showing on the course page for those courses mapped to a certification. That was not the case earlier this week. Has anyone else experienced this?

Cindy MooreNewcomer

Can I use my own Zoom ID when creating an ILT?

Because we have a Zoom account, I have my own Zoom “room” (number, meeting ID etc) and once a week I would host a drop-in meeting. The link to it was emailed out to customers, Since we started using Docebo, we wanted to switch to hosting the meeting as an ILT in Docebo. However, it uses a randomly generated Zoom meeting ID. I thought by choosing myself as the host when creating the ILT that it would use my Zoom ID, but that does not seem to be the case. Does anyone know if there is a way to set it so it hosts it in my ID instead of the randomly generated one? We have customers who are not in Docebo and may not ever be, that still may want to access the drop in meeting I host once a week. I don’t want to be hosting two simultaneous drop-in meetings. Well I can’t actually, someone else would have to sit in one of the meetings while I host the other. help?

jsolis-hrc17Newcomer

How do I use CSS to bring one country option to the top of the dropdown list in Self-Registration?

One request that we have for our platform is to make “United States of America” the first choice when users self-register. What our Additional Fields - Country option currently looks like.What would be the best CSS code to do this? Or is this possible?

PriscillatranNovice I

Training Materials Report - Filters Error

Hi y’all! I am receiving an error when trying to preview my Training Materials Report.Goal: With this report I hope to be able to view the test scores (all attempts) of all users for each lesson. Problem: I am trying to preview my report and the error “Nothing to preview. The report does not match any data. Please try again using different report filters.” is appearing. I know that there are test scores to report on as I have completed some tests.Question: Why is this error happening? How can I fix it? What is the best way to achieve my goal?I have attached images of the filters I have set up and the error page.I would love some help!

ChrisS77Newcomer

Automations to deactivate users in Docebo when their company status is changed to inactive in Salesforce.

Our external users in our Docebo platform are created from the Salesforce intergration app. When a user contact is created in Salesforce, there is a selection to create Docebo access to create a Docebo user account.What is the recommended best practice for retiring uexternal users when the external users primary account is inactivated in Salesforce?Example: Charlie Brown is a member of ACME Corporation. His contact in Salesforce indicated he should have a Docebo account and it was set up.Acme corporation is now an inactivated external user. Is there a way that all contacts associated with the ACME corporation can automatically be set to retired with a date in Docebo when the account status is changed in Salesforce? In addition is there a recommended workflow, when an external employee leaves a company, but the company remains active?

wbnationsNewcomer

Integrations & APIs

Import Users Via CSV - Settings Changed to SAML?

We have been using the AutomationApp to pull employees via CSV into Docebo for over a year. This week, I noticed new employees being added with missing fields and alternate usernames. Upon checking the Audit log, it appears the User creation switched from the AutomationApp to SAML SSO. Any ideas how or why this changed? I’m still receiving successful CSV import notifications every day, and the SAML SSO user created time and date match what would be expected via the automation. Audit log screenshot below, with redacted user information. The red box is the latest user creation actions, and the green is what is desired.

Suzy_qInfluencer I

Courses in a catalogue

Is there a way to pull a report for courses not assigned to a catalogue? I reviewed the Export Course Data from the Course Dashboard but it does not provide data on if the course has been assigned a catalogue. Perhaps someone knows a work around for this?If a course sits on a Learning Plan can it sit on a catalogue too?

admin_mhshomesContributor I

Product Tips & Tricks

HTML showing up in event description

We are using Docebo Connect to automatically create calendar invites for Events. Given that the Event Description is what shows up in the Outlook Event, I have been using HTML to format how this looks to the invitee. However, this is now showing up in the Event Description on the LMS as well. This is also the case in the Go Learn App.Does anyone know how to change this so that the text reads as it should?Thanks in advance.

BoubenInfluencer II

Integrations & APIs

Alternate URL when using SSO connection button

Hello everyoneI have a customer using one of my extended enterprise subdomains, plugged into its SSO.I have activated the function to connect only using the “SAML SSO” button. But as I don’t have credential on my customer SSO, I can not connect.I can if I’m activating the SMAL_SSO + login/password option… but this is confusing for my customer: half of them connect by clicking on the SAML SSO button, others try with credentials and fail.So is there an alternate URL for this subdomain where I could connect, with my login/password and not use the SAML SSO button?

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