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Hello fellow Super Admins, I’m looking for insights on what data you report to your executives. Currently we report the following data monthly: Active User Count Total time spent by team members Average time per learner Average time to completion Engagement rate Courses launches  Courses due On time completion %I’m just looking to have a conversation on best practices or other ideas on helpful data that my executive team may want that would be easy to pull from already available Docebo reports or Insights. Thanks in advance for the discussion! 

Previously i was part of an org which handles docebo there is created community page with that company credentails, now i moved to another company here also i’m support with Docebo LMS and created new account here with the new company credentails.Now i would like to merge my old community account with this newly created community page so sync my prev posts, actions and ideas which were raised earlier.

Getting the right third-party courses in front of your learners is now faster. Ask for what your program needs, compare your strongest options side by side, import your picks, and spot retiring courses while there’s still time to replace them.Two Docebo capabilities do this work:The Marketplace Agent works inside your Docebo platform. The Docebo MCP Server brings the same Content Marketplace tools into the enterprise AI assistant your team already uses​​​​​​​What you can do with either oneDescribe it instead of browsing it. Ask for “three to five leadership courses for new managers, under 2 hours, with Spanish subtitles” and get a shortlist back. Compare without a spreadsheet. See courses side by side on skills covered, rating, duration, language, and description. Keep your shortlist between sessions. Save finalists as a named collection, then add or remove courses by asking. Import from the conversation. The course and training material are created with key metadata already filled in.

Hi everyone! Vimeo has been our video platform for a long time and it has been great uploading training material into our Docebo platform. However, this month, we found our that Vimeo (who has been acquired by Bending Spoons) decided to change our plan and will have to renew in December 2026 under the Studio plan and the cost increased by 500%.We were wondering what video platform do you use? As we are looking to move all our videos off of Vimeo and trying to find the best way to do this.This is what we found out on the internet about Vimeo being acquired by Bending Spoons. Watch these video links below.Vimeo has become significantly more expensive due to its acquisition by Bending Spoons in late 2025 and a major restructuring of its subscription tiers and bandwidth limits. The Bending Spoons TakeoverPrivate Acquisition: Bending Spoons—an Italian tech company known for buying established software, cutting staff, and driving up profits—acquired Vimeo for $1.38 billion.  Staff Layoffs: F

Hi - after the update last week, our Digest: learner has yet to complete the course notification is now working differently to before. We have this set as a daily notification to both the User and Manager as the recipient. Previously, in the manager notification it would list the name of the Learner with expired training based off the First Name and Surname tags, now the First Name and Surname tags are populating the recipient’s name (the Manager) so now the manager cannot identify who the learner is with the overdue learning. I don’t want to add the username tag between the #items and /items tags as we have the learner’s email address as their username and as our employees use their personal email this does not always identify who they are. There is no tag option to differentiate between Learner and Manager that I can see.How are others setting up digest email to Managers to advise of Learner’s overdue learning and what does everyone else use for the Username field? Thanks in advance

We’re thrilled to share some exciting news with you—introducing Docebo University Learning Credits (DULCs)! 🎉 What are Learning Credits?Learning Credits are your new go-to for a flexible, easy way to access a variety of training options, whether you need public, private, or custom courses, including Docebo certification exams. This flexible currency lets your team learn when it suits them best, boosting skills and getting the most out of your Docebo platform without any extra admin hassle. Why You’ll Love Learning Credits:Immediate Access to Training: Jump into learning whenever you need it. Customized Learning Paths: Pick and choose from training formats that fit your needs. Cost-Effective: Simplify budgeting with bulk purchases and cut down on admin work. Supercharge Your Team: Keep your team skilled, engaged, and ready for success. What Can You Redeem with Learning Credits? Docebo Pro Certification:Equip your team with recognized credentials that showcase their expertise in using t

1. What specific problem or challenge are you facing?*The learning pan feature as a whole feels very static and not flexible or able to evolve the way our content does and how our organizational learning needs to. Right now, making changes to learning plans that are only supposed to apply to future enrollments tend to have negative impacts for existing users and retroactive implications. As an example, a user I’ll call Sally completed a learning plan in 2024. We added new courses to that learning plan over time (and ensured we checked off the “do not reset completion” for completed folks so they wouldn’t be impacted). Well, this user completed a course that had been added to the learning plan - not even through the learning plan, as a one-off for a new process. Because the learning plan had logic to unlock a course and trigger a notification about the unlocked content when the plan was complete, the user got that notification and was very confused. The user then spends time going in, c

Hi everyone! 👋We're exploring potential integration opportunities between Docebo and Veeva Vault (including QualityDocs) and Veeva PromoMats (Content Management).While this initiative is part of our Healthcare and Life Sciences product strategy, we'd love to hear from all Docebo customers, across every industry, to better understand how these integrations could support your organization's learning, content management, and operational needs.We'd love your feedback!Are you currently using Veeva alongside Docebo, or would you be interested in integrating the two platforms?What capabilities would bring the most value to your organization—SOP training automation, content synchronization, document version tracking, compliance reporting, or other workflows?Your feedback will help us identify common needs across our customer base and inform future product strategy, integration opportunities, and priorities.Thanks for sharing your insights! 😊

There have been multiple posts about this, but no easy answer as far as I can tell.  So please help me understand…Simpl...i want staff to do one e-learning module, and in 2 years be reminded to do a refresher module, but one that is different.  after that I’m happy for them to do the same 2nd module every 2 years indefinitely.How do i do this.     

Hi Search group members! 🔍👋 Search vs. ChatYou might have noticed that we renamed this group and dropped “Harmony”. In context of relaunching Harmony Copilot as the AI assistant we also want to create a clearer distinction between:Search: You enter a search term and get relevant results to find what you're looking for. AI chat: You have a conversation with an AI system to get an answer to a question or prompt.These are two different jobs, and each deserves its own focus. We're already working on a few changes to the Docebo Search that we'll share here in the coming weeks. In addition we would already like to get your perspective on the current search experience in Docebo,  We want your feedbackThis is the perfect time for you to share your feedback and ideas! We would love to understand:What problems do you run into when you search in Docebo? What would help you find things faster and more easily? What would you change about the search bar or the results list?You don't need to propos

Thank you to everyone who attended our October Product Release Series webinar on What’s New in Docebo. If you missed it, you can catch it here on demand. We received a lot of great questions during the live event. Here are the ones we couldn’t answer live. To make things easier, we’ve grouped the questions by topic and included a table of contents for quick reference.AI pricing & controls AI, Agents & Knowledge Certifications & Retraining Platform & administration Skills & Skills Intelligence Surveys & EvaluationsAI pricing & controlsAre new release features included in the subscription or priced separately? Some capabilities are included in the platform, while others require a separate license or usage allowance. Certifications & Retraining is a core platform capability. AI Assistant and Agent interactions use AI credits, while AI Roleplay is purchased separately as simulations. Your account team can confirm the products and allowances included in you

I would like to understand whether the following reporting capabilities are available in Docebo LMS, or if there are alternative ways to achieve these requirements: Courses and Learning Plans in a single report: Currently, I am unable to create a single report that includes both Courses and Learning Plans. Is there a report type or configuration that allows both to be included in the same report? Course name filtering options: When selecting or filtering courses in a report, there does not appear to be an option to filter the Course Name using conditions such as Starts With, Contains, or Ends With. Is there another way to apply these types of filters? Catalog reporting: I am unable to find a report specifically for Catalogs. We need the ability to report on catalog visibility, including which catalogs are available or visible to specific users, groups, or branches. Could you please confirm whether these reporting capabilities are currently supported in Docebo and, if not, whether t

This may sound critical of the platform - but I am one of the first to applaud the movement that has happened over the last few years with the core product...so this comes from a good place.Morning from the East Coast of the US. I wish this was an easy one to dismiss, but I realize that this got buried and I face this as an issue maybe once per year.Why cant we easily localize our reports?There have been so many advances in the platform. This seems like a stepchild of an idea that has been buried for some time and forgotten. I can definitely write it up as an idea to ensure it gets into the hopper.Here is the example - I want to setup a report for our offices in Spain, Mexico, Chile so that it can fire off for my business units out in these offices in Spanish. I know there are a few ways of skinning this one but it is really with workarounds and potentially by messing with my own language preferences. With concentrating on localization at the course level pretty much done, What do you

Hi all,We’re trying to set up automated reports as part of our onboarding process however are experiencing some issues.  We’ve configured our email domain through Mimecast and added the required SPF, MX, and DKIM DNS records. The DNS configuration test reports: “The Email DNS configuration has been validated successfully.” Despite everything having been set up our end and the background job indicating that each task has been completed, the automated reports generated from our custom-built reports are still not being delivered to the email addresses specified in the report settings. Instead, we keep getting email delivery failures stating that the MX records are invalid.Has anyone encountered this issue before or found a way to troubleshoot it?Many thanks.

I am trying to create an observation checklist for Safety SWOPs. The organisation has multiple locations across the country and I want to use the same observation checklist for all locations. I have done the following set up in Docebo:Created a observation checklist. In the ‘Schedules’ tab, created three separate schedules for each location (using ‘User Groups’ to filter users of that location) and assigned an observer to each group. Added the observation checklist in an eLearning course. (The course two components, eLearning and observation checklist.) In the course shell, selected the same external observers I added in the observation checklist. Set the completion criteria to ‘Upon conclusion’.The problem: When a user completes the course, the observation checklist is sent to observer. However, all observation checklists are sent to the observer of the first group, even if the user was from a different group.Is this the right set up? Can someone help me better understand how to set u

I am trying to automate enrollment to an observation checklist that is scheduled for a specific group.  The issue we are running into is that while the group can be automatically created and the observation checklist can be scheduled, if someone is added to the group via automatic enrollment AFTER the checklist has been scheduled, that user is not automatically added to the observation checklist (or other items, like courses or learning plans, but the pressing issue is the checklist). Has anyone found a way to automatically enroll a new group member to an already scheduled checklist? 

Hi everyone!I would like my users to be able to search keywords and for pages from a visible but “hidden” menu to populate along with other platform results. As a super admin, my global search populates menu items for me within the global search, but I have all pages on my primary menu, so I cannot tell if that is the reason. When I log in as a regular user, though, I don't see the page when I use the same keyword/letters, even if it's visible to that user via a hidden menu. Can you point me to any documentation or guidance on how to leverage this so users can search for pages in hidden menus?

Hello! While conducting some archive work for learning plan enrollments, we noticed a couple of topics of concern. I was wondering if anyone would be able to assist us in the next best steps forward for dealing with, what I would call, some common use cases.  Even though it is not a requirement of course enrollment archiving, the user must be active in order to archive a learning plan enrollment. You can go right ahead and deactivate them again after the archiving is complete, so I don’t entirely understand why this is a requirement. I can’t find anything about it in the related knowledge base article either (Archiving learning plan enrollments – Docebo Help & Support). In addition, deactivated users is one of the most common use-cases for needing to archive an enrollment, so I am very confused on the reasoning behind this. I would love some new perspective or to create an Idea in the Ideas portal to get it fixed. Sometimes, I will get an error that reads, “A technical error occurr

I am interested in learning about how others are configuring their LMS to work with users from all around the globe. I adopted our LMS that was already configured (in what my opinion) is a suboptimal way. We currently manager our users (both internal and external) from different regions of the world by assigning them to respective branches for their region and routing them to a dedicated extended enterprise by region. For example, we currently have extended enterprises configured for North America, Latin America, Europe, Asia/Middle East, China, and Japan.  I was told that this was originally done by the people before me in order to ensure that each enterprise would display the appropriate languages for each region, as well as allow users to pay for training with their regional currencies. However, to my understanding, both languages and eCommerce can be configured based on how we handle user management with branches, groups, catalogs, etc. I feel like we are not utilizing the extended

I am trying to get a list of enrolled users from upcoming sessions. The trouble we are running into is that we have to start at the course level, drilling into each course to get a list of all sessions, then pare that list down to future sessions, then get enrolled users from those sessions. Rinse and repeat for every single ILT course. As you can imagine that lift is pretty heavy. Has anyone encountered this? Is there a way to get enrolled users from upcoming sessions without having to drill into each course in the system? Thank you in advance!

Hello all, I understand this has been an issue for some in the past, but while we investigate with Docebo via helpdesk ticket would anybody be able to provide some insight on this issue?We have imported a few LinkedIn learning courses into our sandbox for testing in preparation for a Q2 LinkedIn project, but we’re struggling with courses not completing. • We assign the course, then access it as normal.• This changes the course status from Not Started to In Progress as intended.• We are taken to the LinkedIn learning site to complete the AICC training materials.• Upon completion in LinkedIn, nothing seems to trigger the course completion on the Docebo end.The course does not register as complete and upon examining the AICC training material under the REPORTS tab we see that it is still in a Not Started status. It doesn’t change to In Progress let alone Completed.I looked at a few other threads here and it sounds like there was a hotfix. Does anyone have any pointers or advice on how we

I’m pretty sure the answer is no, Docebo currently does not do this but need to confirm. Is it possible to upload test questions to the Question Bank using GIFT? If not, what I find so odd about this, is when you import a GIFT file to create a test, you can assign the questions a category that is made in the Question Bank.

Hi everyone!Our company is planning a day of learning and we wanted to leverage the Docebo LMS to see if it could be used for our platform for an online conference.  With the digital store being there, leaderboards, contest, and you can create the events in there with the online meeting tool, I figure why not try and use the product for this.If any one has ideas or suggests on how this best could be done regarding, setting up the landing page and laying out the schedule and so on feel free to shoot your ideas my way.I’ve been thinking of the idea and I definitely think it can be done - just wanted some other “Docebo-ans” to see if they had additional creative ideas to add to what I would like to do.Mahalo,Cassie