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B
benzionNewcomer
asked in Product Q&A

Automated deactivation based on expiration date

hi.just noticed yesterday that there is no logical linkage between the expiration date and the user status, so technically, unless manually updated, a user can still remain active despite their passed expiration date.business wise i don’t see any coherence in that, but anyway, did anyone manage to create such automation between the expiration date and the user status? i’d like all users whose expiration date is reached to change their user status to deactivated.Expiration date is updated via HR interface based on daily batch file and using docebo connect.thanks for the help,ben.

5
alekwo
Guide III
2 hours ago
dklinger
Hero III
dklingerHero III
posted in Let's Talk Shop

SCORM Mystery - Articulate Rise / Storyline 360 resolved

For folks that went to Inspire 2023 there was a session about SCORM, xAPI and Content practices in general.It was pretty good - we were walk through best practices of generating content and how to work with it.At one point I raised my hand and asked how you get that fancy question level type of CMI interactions into the system where it is a human readable format for consumption (essentially a training material question/answer level report). And @KMallette shouted out from the back of the room SCORM 2004, v3. She stopped over and we met for a first time in person :). I expressed it has been eluding me since we starting working with Docebo. We chatted about what could be the problem - and the conversation did not leave me.I am here to say that @KMallette is right. But there are some things to take into consideration to trigger that report properly.First and foremost, where I was going wrong? Do not set a trigger to complete your course. You want the completion criteria to be a person pas

6
Ian
Novice III
2 hours ago
L
LindsayGimNewcomer
asked in Product Q&A

Can availability/access be different for each session within a ILT course based on user details?

If we have set up an ILT course with 5 sessions, can we limit access to one branch or group to session 1, and then change which group can access session 2, and 3, and 4, and 5?

1
lrnlab
Hero III
2 days ago
L
LindsayGimNewcomer
asked in Product Q&A

Is there a way to control the allocation of seats/enrollments by branch or group within 1 session?

We are looking to manage the percentage of enrollments available in an ILT course (or session) based on region/location and then on cost center.  We currently have our branches set up by cost center.  If we create an ILT course with 1 session that has 100 seats, can we reserve a certain number of seats for particular users to self enroll into?  And once those seats in the session are filled, the user in that particular region & cost center would be added to a waitlist?  i.e  reserve 10 seats for EMEA CPG. 7 seats for APAC finance, and 3 seats for Americas HR etc? If not - looking for ideas on how to manage this without having to enroll users from the admin side.  We want them to self-enroll on a first come first serve basis.

0
L
2 days ago
adrie2784
Contributor II
adrie2784Contributor II
asked in Product Q&A

Multi-Day ILT

We have multi-day training workshops where the attendee is registering for the entire workshop. They are not allowed to pick and choose between the agenda items and they are required to attend both days. ILT needs the ability to create multi-day events where the attendee only has to enroll once and it’s clear that the attendee is registering for all required days. I have submitted the idea (see link above), so if you think this would be useful to you, please upvote it. In the meantime, does anyone have suggestions or best practices on how your’e handling this system limitation?Thank you! 

6
Vick Tagawa
2 days ago
erin.brisson
Docebian
erin.brissonDocebian
published in News & Announcements

[LAST DAY] Are you THANKFUL for Docebo Community? Tell us for a chance to WIN

It’s that time of year to reflect and be thankful so we’d love to know how thankful you are for Docebo Community 💙  We launch the Docebo Community Health Survey twice a year to accomplish the following goals:​​​​​​to capture critical metrics to solicit feedback/recommendations to help the community better serve its members  So, this is your chance to tell us about your community experience. Don’t hold anything back! We want to know the good and the not so good so we can ensure this space continues to be a valuable resource for you.  We very much appreciate you taking the time to complete this quick survey as it helps us know what’s working and how we can improve the community for YOU! Take the survey now​​​​ But wait...there’s more 😉You could win a $125 Amazon gift card! We want to thank YOU for taking the time to provide your feedback so everyone that submits a survey and provides the same email address associated with your community account (via the last question in the survey) bef

26310
erin.brisson
Docebian
2 days ago
B
Novice I
Brianne.JonesNovice I
asked in Product Q&A

Training Understanding Acknowledgement

Hello!  Outside of adding a Test, Observation Checklist, or Survey to be completed at the end of a Course, are there any other options for a user to select that they “have read and understood the Course content”?  So far, I have not been able to locate other (simpler) options.Thank you!  

8
lrnlab
Hero III
2 days ago
dandrews
Helper I
dandrewsHelper I
posted in Product Q&A

Policy Acknowledgements on Docebo

Hi all, I’m helping with a training and at the end the group has to sign a company policy. I’m not sure of the best way to capture this acknowledgement as I don’t see a training material that seems to work for this. Any ideas? Am I missing something?Thanks!

11
JKolodner
Helper I
2 days ago
E
Novice I
e.pivaNovice I
asked in Product Q&A

Reset Course Deadlines

Hello world! Does anyone know if it is possible to reset the due date of a course without changing the enrollment date? We have many people who have not completed manadatory courses but, having passed the deadline, they no longer appear among the to do list on the homepage. Thanks in advance! Edo

1
lrnlab
Hero III
2 days ago
D
Novice I
DanielleWNovice I
posted in Group Requests

Atlanta Resource Group

- What would you like to name the group? Atlanta Resource Group- Who would this group be for? Docebo users in the Atlanta Metro and surrounding areas- How would individuals benefit from this group? Share knowledge, build community and problem solve together- What sort of topics would you like to cover in this group? Updates, in person gatherings and general conversation- Would you be willing to serve as a group owner? Yes with help :) 

8
erin.brisson
Docebian
2 days ago
erin.brisson
Docebian
erin.brissonDocebian
published in RUG: Atlanta (USA)

Welcome to the Regional User Group for Atlanta!

Hi everyone! Big thanks to @DanielleW for making the request for this group and to all of you who replied with your interest to join. This new regional user group for Docebo admins located in Atlanta Metro and surrounding area. We’re so glad you are here and we’re excited to provide this space just for you. We hope this group becomes a valuable resource for you. 🙂

51
erin.brisson
Docebian
2 days ago
R
Docebian
roberto.moscatelliDocebian
posted in Product Tips & Tricks

Download Training Materials

Hi everyone, I’m Roberto Moscatelli from the Docebo Support team and I would like to share the steps to download training materials from previously uploaded into the platform.Even if it’s not possible to download a content from the UI, you can do it via API.This document describes what content can be downloaded and how. What type of content can I download? Not all content previously created/uploaded in the platform can be downloaded.The content that you can download are: SCORM XAPI Videos (video uploaded or screen recording, you cannot download a “Youtube, Vimeo or Wistia” video File Slide converter (you will only be able to retrieve the JPG files of the presentation) HTML Page  Please also note that for security measures the link is temporary, not permanent Must conditions To be able to download a content you must: Enable the “API & SSO” app on the platform Be enrolled in the course in which there is the training material  Download the content As said before, currently

13
K
2 days ago
M
Novice III
megan.fralixNovice III
asked in Water Cooler Talk

System outage?

Is anyone else having trouble logging in at the moment? It was working until maybe half an hour ago (9:45am CST). The icon in the bookmark ribbon has also changed from our company’s logo to the Docebo logo.   

13
P
Novice III
2 days ago
Annarose.Peterson
Hero III
Annarose.PetersonHero III
posted in Water Cooler Talk

Has anyone released the new course player to all of your users?

We are currently testing the new course player functionality in our sandbox, but we want to get ready to release to everyone.If you have released it to all of your users, I’m curious to know:How it was received by your users?  Any questions or issues that are coming up from your users?  Did you do any communication to your users about the new course player? Or did you just turn it on?Excited to hear from others about this!

26
J
2 days ago
B
bstanicicNewcomer
posted in Product Q&A

Anyone else getting a 500 error when trying to access the login page?

Hello, everyone! Having some issues accessing our platform login page...getting a 500 error. Anyone else having any trouble today? Thanks in advance for any guidance!

7
B
2 days ago
L
Novice III
LauraHelenaNovice III
asked in Product Q&A

Can you pull an ILT Evaluation score through to an eLearning course at all?

We have a lot of updates to materials that need to be trained out, so we’re trying to keep all new training materials for updates in the course where the original material resides. But we then hide the ‘update’ version so the learner doesn't see it there but goes to a separate course to complete - we do then see their completion of the updated material in the background of the course report. This works well for eLearning we do, however there is currently a need for the learners to be given an update by a trainer and so we are running an ILT. Is there a way to pull the evaluation results of an ILT into a course as a training material? (I’m guessing not, but thought I’d check) 

0
L
Novice III
2 days ago
pcarr
Influencer I
pcarrInfluencer I
posted in Water Cooler Talk

Is Docebo Down?

Is anyone else getting a 505 error on their platform?  

1
T
2 days ago
I
Helper III
IanMonkHelper III
asked in Product Q&A

Is Docebo down?

  

14
E
2 days ago
P
Novice III
parthxdNovice III
asked in Integrations & APIs

Update a learner's learning plan end date via the API

Hi there I’d love if anyone has an answer for this question below. Tried reaching out to help chat but didn’t really get a proper answer. Via the API how can we edit the LEARNER’s learning plan end date? Assume a learning plan expires after 6 months and if the user purchases a extension for another 4 months how can we streamline this to make it automatic via the APIs to update the user’s learning plan end date? I know we can manually do this via the learning plan tab in the admin portal but I am looking for an automatic way.  Would love any feedback. Thanks. 

4
K
Novice III
2 days ago
K
Novice III
keiishidaNovice III
posted in Product Q&A

Outlook, Calendar Attachments, and Calendar Links

Hi all - I’m new to Docebo, but not new to LMS and workplace learning. I’d like to know how others handle calendaring for ILT / VILT events. I’ve set up my first VILT in the system, an 8 week course that meets every Friday. I’ve set it up as a course with one session and 8 events.Upon successful enrollment, learners are sent a notification that includes a calendar attachment. When the user opens the calendar attachment, it creates a new calendar in Outlook called Untitled. The 8 events are saved in the Untitled calendar as 8 separate events. Here are the issues that I’m trying to resolve:The event is in a new calendar and not in the learner’s calendar so the time is not blocked out. The user must copy it or invite themselves to the event. If the event time changes or is cancelled, the user’s copied calendar entry does not update. The workarounds appear to have users add their Docebo My Calendar as an add’l outlook calendar (this resolves the sync issue) and invite themselves to each ev

28
Jill Allen
Novice III
2 days ago
elamast
Guide III
elamastGuide III
asked in Product Q&A

Automation App Endpoint?

I’m trying to figure out what is allowed as an endpoint in this situation: Can I put in a webhook URL here, email address, or ??  What will the payload look like?I can’t find documentation of what is being sent other than this that mentions some authentication methods:https://help.docebo.com/hc/en-us/articles/360020082520#h_01FHZ4KH2C9Y0RWVH46EDS5N0A

1
elamast
Guide III
2 days ago
A
Contributor I
Alex.RobertshawContributor I
asked in Product Q&A

Linking SCORM / xAPI etc from one to another?

I am sure there’s a way of doing this elegantly - I even think I’ve seen it done in the Docebo Uni - but I can’t quite work out how.I am using Adapt Authoring Tool to create SCORM packages and ideally I’d like to do the following:Create a series of single page SCORMs Add a link to the end of the first to link it to the next directly, so the learning doesn’t return to the course page.Does anyone know how I need to set it up. I seemed to have created a monster where it starts loading the site again inside itself….

1
alekwo
Guide III
2 days ago
S
Sahana SNewcomer
asked in Docebo Feedback

Total training credits for Learning Plans

Is there a way to show the total training credits to be earned by completing the Learning Plan?Each Course has Credits. Is this feature available for Learning Plan too? Based on the course completion is Learning plan, total training credit gets added to the learning plan. 

0
S
3 days ago
P
Novice III
pat.evNovice III
asked in Product Q&A

Global vs. Catalog Search

As I search the knowledgebase, I am unable to locate an article that distinguishes catalog search from global search. After testing, it appears that global search performs differently (more powerful) than catalog search. For example, searching in global brings tags into the fold when returning relevant results, but catalog search seems to ignore tags and only prioritize title + description. Is this true?We are moving toward the decision to suppress global search and rely solely upon a catalog search for our learnings, so it would be helpful to understand search functionality in catalogs to help inform our content strategy. 

5
P
Novice III
3 days ago
L
Novice I
ltprobertoNovice I
asked in Starship Extended Enterprise

HELP - Docebo Domain Management

Is anyone having issues uploading new SSL Certificates via the new Domain Management for the extended enterprise? In the past, I would request a new certificate>download CSR>upload CSR file to Godaddy SSL>download certificate and upload to the extended enterprise. Now I am not sure where to create a CSR file for this. Does anyone have any tips or solutions?Thank you in advance for your help!! 

1
KMallette
Guide III
3 days ago

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