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Quick Question- On Reports- what does the USERS number refer to ?

  • February 27, 2023
  • 3 replies
  • 49 views

Isram
Influencer III
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On reports-----Branches there are 5 tabs.

USERS -ENROLLED-COMPLETED-INPROGRESS-NOT STARTED 

ENROLLED  is the sum of completed+inprogress+notstarted, but USERS.

What does the USERS number refer to ?

 

thank you 

@lrnlab @Bfarkas 

Best answer by JeanetteMcVeigh

Users = # of users in branch, including subbranches

This knowledgebase document might help - https://help.docebo.com/hc/en-us/articles/360020082220-Navigating-the-Branches-Dashboard

3 replies

Daniel
Hero III
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  • Hero III
  • February 27, 2023

Hi @Isram 

I think the USERS number simply refers to the number of users in the branch.


Isram
Influencer III
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  • Author
  • Influencer III
  • February 27, 2023

@Daniel , Thank you. That´s my question.

If they are the users in the branch, the total  would be the same number as enrolled , right? but different


JeanetteMcVeigh
Hero III
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Users = # of users in branch, including subbranches

This knowledgebase document might help - https://help.docebo.com/hc/en-us/articles/360020082220-Navigating-the-Branches-Dashboard