Skip to main content

- - Guides Library
Groups
Events
Product Updates
University
Docebo Help

Community
Feedback & Requests
Community Feedback

Community Feedback

What do you think of the Docebo Community? What do you like? What do you dislike? This platform is built for you, so we want to hear from you!

98 Posts
349 Replies

When you subscribe we will email you when there is a new topic in this category

98 Posts

jennadionnHelper I

asked in Community Feedback

There is no status of Failed?

Does anyone else find it strange that there is no course status of “failed” or “not passed” for a user? I set up an e-Learning shell with three training objects (a file download, an evaluation, and a survey). I set the test as requiring 100% and programmed two fake questions, then ran through the course and purposefully failed the evaluation with my test account. I know how to look at the score and how to go into the Reports tab and see which of the training materials the learner failed but the user remains in the status of In Progress. What I’m looking for is the ability to identify who failed the course, not a single learning object. Reports (screenshot included) show my test user only completed 66% of the course and is In Progress. In reality, the user completed 100% of the course; and they failed the evaluation. Enrollments tab (screenshot included) shows me the user’s score but not what a passing score is so admins would have to research that before we looked at the status this wa

Teresa2023Contributor I

asked in Community Feedback

External Training - status showing as "Waiting for approval"

Hi, I uploaded a certificate to a learner’s profile but it still shows as “Waiting for approval”, do you know why this appears and how can it be removed?Thank you,Teresa

SarahV2008Novice II

asked in Community Feedback

Custom Report Not Showing Completion Date

Figured it out. Thanks!

ACharlesCBNovice III

asked in Community Feedback

Learning Journal

Hello friends!Thanks in advance for your ideas and suggestions! I have found this community to be very helpful.I want my learners to journal their experience as they move through the course and have their submissions available for their future review. I am creating it as an assignment to prompt them to engage in the process, but it will not be graded.Assignments seems to require grading before the learner can review their submission - I created a Help Desk Request to see if this is true. But I’m wondering:Have you included an opportunity for reflection, such as a journal, in a course you created? Is there a way for learners to upload documents for their future reference but not for grading? Is there a tool besides Assignments that I should consider?Thanks!Andrea

codywinchesterContributor II

asked in Community Feedback

Best Practice for Reporting ILT Learning Hours

Hello,After combing through data included in my ILT reports and I’m finding it very difficult to get accurate and trustworthy hours reported for our learners. What I had expected is to see is for a course containing sessions with events, that the total time completed for a learner would be the sum of attended events. Apparently Docebo doesn’t do this. I see the average time for the course set from the course management level, but this will not return the correct information. Outside of creating my own relational database, is there something I’m missing from a best practice standpoint to get Docebo to directly report this basic information? Thanks.

lhubbardHelper III

asked in Community Feedback

Notify when new ideas are posted

Maybe I am missing something, but I don’t see a way to subscribe, or otherwise get notifications, when a new idea is posted to the Ideas portal.Does anyone know how to do this?

Michele WhitmonNewcomer

posted in Community Feedback

Why are my Suggestions being Closed?

Why are my posts for enhancing Docebo being closed? I thought this was a community where we can offer improvement suggestions.

SuzanneRCore4ceNovice I

asked in Community Feedback

Resetting course completion

Can someone please tell me what happens if admin resets course completion to “not started?” I know the previous completion is archived, but what are the downsides of doing this? I want our learners to see “not started” for courses when the “certification” we assigned has expired. The certification and retraining notifications and processes are not intuitive enough for learners to know they have work to complete.

ariel.zimmermanHelper I

asked in Community Feedback

Change/Hide Player Screen - This content has ended. You may close this window"

When a training material is completed, the text "The content has ended. You may close this window.” appears. It’s confusing our learners as they think the course is done and they close it, so they’re not continuing to the next “lesson”. It's referring to that particular training material, not the course. I asked Docebo for help and they didn’t have anything they could do. The text is not included in the localization tool, so we can’t just change what it says. They advised I ask my front end team to hide it with CSS. However the screen doesn’t stay very long, so I am unable to identify the CSS to target. Does anyone have suggestions or CSS they’re using to overcome this issue?

JeanetteMcVeighHero II

posted in Community Feedback

Docebo and MS Teams integration

Hi all you wonderful people!We are thinking about getting the new Docebo/MS Teams integration and I wanted to start a conversation with anyone that has feedback on the integration and maybe even some lessons learned.I am sure our learning journey is similar to many of your stories, but basically we are always looking for ways to lessen the barriers to learning and since we use MS Teams throughout the day, this seems like a good option to help with that. But, as always, it has to have a ROI.So, anyone have some thoughts on the topic?Have you implemented it?What measurements do you think should be tracked in order to prove a good ROI?Lessons Learned to share?Thanks in advance for your feedback!

JZenkerGuide II

posted in Community Feedback

Roadmap - Ready to be released

Hi all,Has anyone else had trouble viewing the ready to be released tab on the roadmap for the past few weeks?

SazzleHamNewcomer

asked in Community Feedback

Error 500 on login (1 user)

Has anyone had a similar issue to this please? Our Docebo is linked to iTrent and we use SSO. Our employees access Docebo via a link in Employee Self Service. This is working for everyone except 1 new employee who gets Error 500 when they attempt to log into Docebo.They can get into Employee Self Service so our SSO is working. They are set as an LMS user in iTrent and I can see he is set up as a User in Docebo. Unsure what else to try.Thanks

ainsley.burnettNovice I

asked in Community Feedback

Users completing courses "early"

Recently, my team has reported learners who have completed their courses in significantly less time than the course should take. For example, one learner completed a nine-hour e-learning module in 55 minutes, according to the report. I cannot see anything in the settings that would allow them to proceed without completing prior sections. Is there something I can specifically check to prevent this?

NateCHelper I

asked in Community Feedback

My Power User cannot change users to ins

I’ve given a Power User full permissions for Courses and for Users. But when I log in as them to verify that they can edit an enrolled user’s status as ‘Instructor’, as was specifically requested, they do not have the option.Am I missing a permission or something? I have Power Users with fewer permissions who can do this...

CarlyMNewcomer

asked in Community Feedback

My activities - Statistics page

Hello Under the my activities function what does the total time figure relate to on your training record. Does the hours tally from year to year or is this in total tally figure of all my training hours on the LMS? We have had a query from a staff member trying to tally training hours for certification purposes. Many thanksCarly

Karena10Newcomer

asked in Community Feedback

Change Passing Test Default Language

Is there a way to change the default language under the test Score view? I know you can add feedback but do not see where you can change the default “you passed” language.Thank you...Karensure where to change the default statement when someone passes a test.

kbellaNewcomer

asked in Community Feedback

Course Management

How do you all manage your choice of languages for the users within the learning plan and or course curriculum.

lrnlabHero III

asked in Community Feedback

Why are all the images missing on the Roadmap tiles?

Is anyone else seeing the missing images and descriptions on the roadmap page?A bit painful having to click into each one to see what it is...@erin.brisson any idea? +still having to add email and then verify my email each time I post a comment on an idea...any idea when this will be fixed...it’s quite annoying and I cant tell if if have to do each time or just once day/per session??