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Feedback & Requests

We want to hear from you! Share your feedback and/or requests with us here.

207 Posts

erin.brissonDocebian

published in Docebo Feedback

Please do not post Ideas in this category

Hi all, we’ve noticed an increase in ideas being posted in this category while the Ideas portal is temporarily closed. This category is intended for feedback related to Docebo as a company, not our products and/or solutions. Please do not submit ideas in this category during the temporary closure as they will not be tracked as an idea nor will they have voting functionality. We are working hard and are looking forward to reopening the Ideas portal in mid-September. Until then, we recommend you keep an eye on our new Feature Roadmap to see what’s coming and to provide your feedback on the specific feature cards listed in the roadmap. Thank you for your patience during this time!

B036634Novice I

asked in Docebo Feedback

managing uncompleted checklists - leavers

Does anyone know of a way of managing/deleting an observation checklist that has not been completed. We have 4000+ employees and this is now becoming a problem with the amount of observation checklists that are just sat there in a manager to do list but will never be signed off as they are an ex-employee.

jennadionnHelper I

asked in Community Feedback

There is no status of Failed?

Does anyone else find it strange that there is no course status of “failed” or “not passed” for a user? I set up an e-Learning shell with three training objects (a file download, an evaluation, and a survey). I set the test as requiring 100% and programmed two fake questions, then ran through the course and purposefully failed the evaluation with my test account. I know how to look at the score and how to go into the Reports tab and see which of the training materials the learner failed but the user remains in the status of In Progress. What I’m looking for is the ability to identify who failed the course, not a single learning object. Reports (screenshot included) show my test user only completed 66% of the course and is In Progress. In reality, the user completed 100% of the course; and they failed the evaluation. Enrollments tab (screenshot included) shows me the user’s score but not what a passing score is so admins would have to research that before we looked at the status this wa

kbellaNewcomer

asked in Docebo Feedback

Good morning,Does anyone have any best practices on setting up an e-commerce page?

JeanetteMcVeighHero II

posted in Group Requests

East Coast User Group

I saw a New York group and joined it, but I think maybe having an East Coast group would be great...while in person might be tough (other than at Inspire perhaps), we can leverage online meetings until we can figure out if an in-person option is viable.The ideas is that we all be in the same time zone, more or less. Anyone is welcome to join this group and I look forward to the collaborative and inspirational discussions.What would you like to name the group? Totally open to suggestions, but East Coast User Group (ECUG) Who would this group be for? Docebo users based in the East Coast US…also open to others but thinking time zone relevancy here How would individuals benefit from this group? Being able to collaborate with folks in the same geography can help facilitate in-person trainings/meetings. Provide a sense of community within the Docebo community. What sort of topics would you like to cover in this group? Basically this would be driven by the members of the group, but with some

ArchanaNewcomer

asked in Discussion Category Requests

Month wise tracking of published courses in Docebo

Hello everyone !Can anyone please advise on how to track the courses published monthly or weekly in Docebo? I attempted to extract a report, but it doesn’t seem to include the published courses. Guidance on this would be greatly appreciated. Thank you!

SherNewcomer

asked in Group Requests

Docebo In Person Training

Does Docebo allow organizations/companies that they partner with to schedule time for a live virtual high level overview of the platform for training purposes?I have a group of approximately 15-20 individuals who will be new Power Users within my organization who need to be trained on how to use the platform (creating and managing courses/learning plans, running reports, view a user personal summary, deactivate users, enroll learners into courses/learning plans, how to set up notifications, etc.). They have expressed that they all won’t have time to go through an extensive Docebo University experience or set aside time to watch multiple videos. Was hoping that this is a service that Docebo offers as a part of their payment plans if requested by the organization.I appreciate any help/clarity you can provide!

Teresa2023Contributor I

asked in Community Feedback

External Training - status showing as "Waiting for approval"

Hi, I uploaded a certificate to a learner’s profile but it still shows as “Waiting for approval”, do you know why this appears and how can it be removed?Thank you,Teresa

SarahV2008Novice II

asked in Community Feedback

Custom Report Not Showing Completion Date

Figured it out. Thanks!

ginayi18Novice I

asked in Docebo Feedback

Can Docebo display or add a filter under "Course Management" to show which courses are "Published" or "Under Maint"?

Hello - Newer user here.Does anyone know if Docebo can display or add a column under “Course Management” to show & filter which course is currently Published or Under Maint? Currently, I have to edit each on to open the course and find out if they are published or not.

ACharlesCBNovice III

asked in Community Feedback

Learning Journal

Hello friends!Thanks in advance for your ideas and suggestions! I have found this community to be very helpful.I want my learners to journal their experience as they move through the course and have their submissions available for their future review. I am creating it as an assignment to prompt them to engage in the process, but it will not be graded.Assignments seems to require grading before the learner can review their submission - I created a Help Desk Request to see if this is true. But I’m wondering:Have you included an opportunity for reflection, such as a journal, in a course you created? Is there a way for learners to upload documents for their future reference but not for grading? Is there a tool besides Assignments that I should consider?Thanks!Andrea

jkauffeldContributor III

posted in Group Requests

Minneapolis/ MN User Group Request

Looking for other L&D professionals who would like to form a Docebo User Group in the Minneapolis & surrounding areas. If your department is anything like mine, it’s small but mighty! Budgets are tight, resources are limited…so let’s share what we know and benefit as a whole! 😊 My ProposalWhat would you like to name the group? Docebo Minneapolis User Group Who would this group be for? Docebo users in the Minneapolis & surrounding area(s) How would individuals benefit from this group? In person discussion, collaboration, problem solving, knowledge sharing, etc. What sort of topics would you like to cover in this group? Open to the group, but I would imagine we would break it down by Products/ Modules, Docebo Release(s), Docebo Roadmap, Beta Testing, Open discussion, etc. Would you be willing to serve as a group owner? Yes, but would prefer a co-ownership so it doesn’t fall to one person to drive. Please let me know if you are interested & where you are located.Jeane

codywinchesterContributor II

asked in Community Feedback

Best Practice for Reporting ILT Learning Hours

Hello,After combing through data included in my ILT reports and I’m finding it very difficult to get accurate and trustworthy hours reported for our learners. What I had expected is to see is for a course containing sessions with events, that the total time completed for a learner would be the sum of attended events. Apparently Docebo doesn’t do this. I see the average time for the course set from the course management level, but this will not return the correct information. Outside of creating my own relational database, is there something I’m missing from a best practice standpoint to get Docebo to directly report this basic information? Thanks.

lhubbardHelper III

asked in Community Feedback

Notify when new ideas are posted

Maybe I am missing something, but I don’t see a way to subscribe, or otherwise get notifications, when a new idea is posted to the Ideas portal.Does anyone know how to do this?

Michele WhitmonNewcomer

posted in Community Feedback

Why are my Suggestions being Closed?

Why are my posts for enhancing Docebo being closed? I thought this was a community where we can offer improvement suggestions.

reneeNovice I

asked in Group Requests

Setting Enrollment Rules for promoted leaders

Hello,I need some knowledge on how to pull users who have been promoted into a leadership role after a particular date. I know I need the rule that says: User additional field: Job Level is not equal to STAFF and User additional field: NewHireFlag contains 0 The target is only for current employees promoted to leadership and not new hires. Thank you for your help!

SuzanneRCore4ceNovice I

asked in Community Feedback

Resetting course completion

Can someone please tell me what happens if admin resets course completion to “not started?” I know the previous completion is archived, but what are the downsides of doing this? I want our learners to see “not started” for courses when the “certification” we assigned has expired. The certification and retraining notifications and processes are not intuitive enough for learners to know they have work to complete.

mredillaNovice I

asked in Docebo Feedback

Courses in a catalog

Why is it necessary to go thru an API to find a list of courses in a catalog?. Been on help chat for over an hour and cannot get it to work. Just want to download a list of courses in a specific catalog in our platform to see what I need to add/delete instead of scrolling through page after page. Suggestions welcome. TY!

hwolfehallHelper I

posted in Docebo Feedback

Product Updates and Readiness

Are there plans going into 2025 to improve the advance notification system for product updates? Every release readiness webinar happens AFTER the features have gone live in Production. This is in no way a Readiness Webinar as we can’t evaluate our readiness for something that has already happened. Ideally, the webinar would happen at minimum the week prior to deployment.

SpyrosNovice II

posted in Docebo Feedback

Warning dialog box to pop-up when the user accidentally deletes a thumbnail

When you go edit training material, under “Upload your own thumbnail”, at that point where the user may accidentally click "x" on the image, before that gets deleted from the system, wouldn't it make sense to have a dialog box that would ask the user "Are you sure that you want to permanently delete this image?" for example? Especially when there are multiple developers accessing the same platform and that image is being used in numerous courses

ariel.zimmermanHelper I

asked in Community Feedback

Change/Hide Player Screen - This content has ended. You may close this window"

When a training material is completed, the text "The content has ended. You may close this window.” appears. It’s confusing our learners as they think the course is done and they close it, so they’re not continuing to the next “lesson”. It's referring to that particular training material, not the course. I asked Docebo for help and they didn’t have anything they could do. The text is not included in the localization tool, so we can’t just change what it says. They advised I ask my front end team to hide it with CSS. However the screen doesn’t stay very long, so I am unable to identify the CSS to target. Does anyone have suggestions or CSS they’re using to overcome this issue?

JeanetteMcVeighHero II

posted in Community Feedback

Docebo and MS Teams integration

Hi all you wonderful people!We are thinking about getting the new Docebo/MS Teams integration and I wanted to start a conversation with anyone that has feedback on the integration and maybe even some lessons learned.I am sure our learning journey is similar to many of your stories, but basically we are always looking for ways to lessen the barriers to learning and since we use MS Teams throughout the day, this seems like a good option to help with that. But, as always, it has to have a ROI.So, anyone have some thoughts on the topic?Have you implemented it?What measurements do you think should be tracked in order to prove a good ROI?Lessons Learned to share?Thanks in advance for your feedback!

JZenkerGuide II

posted in Community Feedback

Roadmap - Ready to be released

Hi all,Has anyone else had trouble viewing the ready to be released tab on the roadmap for the past few weeks?

LoupetronInfluencer II

posted in Docebo Feedback

It takes so long to start a background job for a report I forget what report I chose!

Hey!Reporting is getting really frustrating. The point of background jobs is to offload the work to the backend so the UI doesn’t get hung up. So why am now I stuck waiting nearly a minute or more in some cases waiting for a modal popup to go away for the report I want to be added to the queue?There’s no indicator of what report ran other than me going to the background job screen once it finally goes away. Even the dialog that says a background job was created doesn't say the name of the report when I tab back after waiting.I have to run several reports in the morning to check progress. Yeah, I could automate, but I have people completing progress all the time (We have people working in all time zones), so it would be out-of-date if I used the one run earlier and I still have to login to the system to get them. It’s still a bit of a faff either way.I wish I could just check all the reports I want and set them to export to CSV.And the background jobs screen doesn’t give me much confide

BrianAustinNovice II

asked in Docebo Feedback

EXCEPT Rules for Notifications

We need a way to notify users when they’re enrolled in a learning plan, but I also need to exclude specific groups from receiving these notifications. Ideally, I’d like to set up a rule for group creation that allows for exclusions, like adding everyone except users with a specific domain (e.g., *@example.com). I haven’t seen this capability in the system so far, but maybe I’ve missed something. Do you have any ideas on how to achieve this?

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