Feedback & Requests
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Please see what we would like to have in a waiting list function. Session/ date level waiting list is required. When someone cancels, the next person on the waiting list should get a notification to say that there is place available and they should book it via LMS. (it should not book them directly or automatically). It should also automatically take them off the waiting list when they do book on. We would also like to have a deadline for contacting the waiting list meaning LMS should stop sending emails out to the wating list 14 day in advance. People on the waiting list should automatically get released from that session after the deadline of 14 days or after the session date has passed. Enrolments on a course level are not required but it would be ideal to have another button to ask "are you interested in this course". We can use this list to arrange any new sessions as per requirement.
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To celebrate the month of love, we’re giving you the chance to tell us how much you love Docebo Community 💙 We launch the Docebo Community Health Survey twice a year to accomplish the following goals:to capture critical metrics to solicit feedback/recommendations to help the community better serve its members So, here’s your chance to tell us about your community experience. I want to know if the community is meeting your expectations and if it’s an essential resource for you. I also want to know if you have any suggestions for improvements. Tell me everything! Giving your valuable and honest feedback will help us determine what’s working and how we can improve the community for YOU! Survey is closed PLUS if you complete this short survey and provide the same email address associated with your community account (via the last question in the survey) before the end of day on February 28, you’ll have a chance to win a $100 Amazon gift card! TWO winners will be announced in t
Hi All,I know we have the ideas section, and occasionally a docebo employee will post a reply, but is there anyway of us seeing a definitive roadmap, or getting an official answer on when things will be updated/rolled out? I see the release radar posts and am also disappointed about how little is being released, or less important things being release, and the big tickets items never appear. Specifically i would like to know when/if the following things are being released:*optional learning plan courses*ability to retake same ILT course*ability to retake e-learning course but completion date get updated with new date*Ability to renew a course direct from the course page*ability to book on multiple sessions of same course*ability to click through learning plans in ‘my activities’ to see detail*ability to organise notifications in a better way *ability to notify mangers of a staff member booking on a course*ability to hide course materials from search results I think the response of ‘it
Configure Course Dashboard
Hello all,I am very frustrated that there is no way to configure the course dashboards on Docebo. My power users are able to generate reports with the necessary information (names rather than email addresses), however that involves generating CSV/Excel files and then opening and finding the information, which is slow and tedious (especially in 2023). Moreover, the reports are only generated once a day, and our industry moves very fast (medical device/surgeon training and education); and so we enroll users regularly throughout the day, every day, and the real-time snap shots offered by the dashboards *would* be terrific - if we could customize them. Our users have email addresses that may or may not have any distinguishing or exacting details, and so username/email is not reliable for tracking user progress on these dashboards.I am further irritated that the great dashboard analytics that Docebo has is locked behind a paywall. To me, that certainly feels like we are being nickel-and
Notification for outstanding courses for multiple courses
Hi,We currently have 3 compliance courses that need to be completed within the business. There is no deadline set for these courses but they are mandatory. Is it possible to have a notification created that will be sent to any user who hasnt completed these courses all in one email? I have seen there is an option for outstanding course but it seems to generate a separate email for each course. Ideally I would want any outstanding course (From the 3 compliance courses) to be included on the email and only sent to the users who have any of the 3 courses outstanding. Hope this makes sense!Thanks,
Is there a way to export a list of Notifications?
Is there a way to pull a report or export a list of notifications that includes the parameters of each notification, such as targeted users, groups, courses, learning plans, etc. defined for the notification? I have checked within the Notifications App and within the Custom Reports Builder, but I cannot find a way to do this.
MS Edge Browser and New Reports
For some reason, I’m unable to get to New Reports using a MS Edge browser. I’m able to do it with Chrome, however for my work needs, I primarily work within MS Edge.I’ve had to navigate to Chrome to work on reports for managers and such, and it’s a pain to have do this. If I export a report, I have to copy the link and paste it in Chrome otherwise I get an error message. I have reset cookies, I have rebooted, I have tried everything that IT within my organization will allow, yet I still get the same error message. Here are screenshots of what I see from MS Edge going to “New Reports” Clicking any of those gives me the same error.Custom Reports Builder gives me this, which is useless. My browser is up to date as of today. I opened a ticket a while ago about this same issue, however I was on a different company issued laptop. We did the normal things like, update the browser, delete cookies and cache, etc., and still didn’t work. We closed the ticket because we just decided to use Chrom
Is there any sort of ETA on learning plans being revamped in 2023?
I’m getting a lot of complaints from power users about learning plans. Biggest complaints:Can’t search or sort the learning plans page (or catalogs page for that matter)Users can’t see learning plans in a channel if they haven’t been enrolled in the LP yetIf one power-user creates a learning plan, unlike courses, it can’t exist in a category so a superadmin has to manually assign permissions to other power-users in the branch (same issue for group creation by one power-user and viewing by another)
Group Request - Colorado User Group
Colorado User GroupWhat would you like to name the group? Colorado User Group Who would this group be for? Docebo admins who are located in Colorado. This group would be used to network, share best-practices, and share workaround solutions during in-person quarterly meetings. We could start with virtual meetings until restrictions are completely lifted, then move to in-person. How would individuals benefit from this group? As wonderful as virtual meetings and emails are, nothing can really replace face-to-face interaction. This would also be a wonderful way to network with other companies who use Docebo within Colorado and to learn from one another. I participated in something similar with a different LMS and it was wonderful! What sort of topics would you like to cover in this group? During the user group meetings, the alternating meeting host will coordinate the meeting logistics. We will have 1-2 customers share best-practices/tips & tricks/custom workaround solutions/system kno
How can you include commas in the answer key?
I am creating a test question, and the answer to a question includes a comma (“,”). But no matter how I tried to include that in the answer key, the platform will identify the comma as a separator and separate the answers. This has causing bugs as users’ correct answer can’t match the answer key. Can anyone help? Thanks!
There is no status of Failed?
Does anyone else find it strange that there is no course status of “failed” or “not passed” for a user? I set up an e-Learning shell with three training objects (a file download, an evaluation, and a survey). I set the test as requiring 100% and programmed two fake questions, then ran through the course and purposefully failed the evaluation with my test account. I know how to look at the score and how to go into the Reports tab and see which of the training materials the learner failed but the user remains in the status of In Progress. What I’m looking for is the ability to identify who failed the course, not a single learning object. Reports (screenshot included) show my test user only completed 66% of the course and is In Progress. In reality, the user completed 100% of the course; and they failed the evaluation. Enrollments tab (screenshot included) shows me the user’s score but not what a passing score is so admins would have to research that before we looked at the status this wa
Retaking Certifications without Expiration Date?
Can you set up a certification for a course so you can retake it without putting an expiration date? If I put a 0 for the expiration date, the RENEW NOW button won’t appear for the user in the Certification tab. I have also marked the checkbox next to “Allow users to retake the same course or learning plan to renew their certification.”
Build a User community to provide a user product roadmap for Docebo Development
Good morning everyone. I have been talking with a few key people in Docebo and after many conversations it has become clear to me that the Product team is not getting a full picture of what key improvements and features are needed by many of their customers. I would like to start a Sub group that is made up of a broad range of customers from various markets where we can identify what features and functions we need to have the Docebo team work on. These can be anything from key functionality to bug fix to filling out partially developed functionality. We would need to come up with a list of things we believe should be worked on and in the order of their importance to the overall platform. We should put together use cases and benefits. Once we have this then we should sit down with the development team and explain each one of them and show a fully thought out solution and not just a quick fix. I believe that this will help the Docebo product become more stable and more competit
Uploading via CSV to Sessions - Marking as complete
Hi, i have gone through a process of creating sessions and events via an upload. I have then created the CSV for Enrolments into those sessions. Is there any way of marking them as complete (on the correct date of the session/ event) in bulk rather than manually by an event or session at a time? It is important that the completion date is the correct date.
How to view groups including a Learner?
Is it possible to retrieve from interface which Groups a Learner is part of? I mean not having to browse through all Groups checking if they are or are not there… I see this possibility is quite clear for Branches, as it is also recapped in the “Review” screen while editing a Learner from “Users”, but I could not find an analogous view for Groups.Thanks!
Multi-language Docebo Implementations User Group
What would you like to name the group? Multi-language Docebo Implementations User Group Who would this group be for? Docebo admins with multi-language Docebo implementations (and those who are multilanguage-curious) How would individuals benefit from this group? Network with other companies who use Docebo in multiple languages to learn from one another. What sort of topics would you like to cover in this group? Best practices, Q&A, show and tell etc. Open to ideas. Would you be willing to serve as a group owner? Yes, unless someone else is interested. Template shamelessly stolen from Colorado User Group, hope they don’t mind! Open to all
Chicagoland Docebo User Group
What would you like to name the group? Chicagoland Docebo User Group Who would this group be for? Docebo admins who are located in Chicagoland. This group would be used to network, share best-practices, and share workaround solutions during Zoom/Teams quarterly meetings. I can potentially host up to 20 people at my workplace conference room for periodic in-person meetups. How would individuals benefit from this group? As wonderful as virtual meetings and emails are, nothing can really replace face-to-face interaction. This would also be a wonderful way to network with other companies who use Docebo within Chicagoland and to learn from one another. What sort of topics would you like to cover in this group? Best practices, Q&A, show and tell etc. Open to ideas. Would you be willing to serve as a group owner? Yes, unless someone else is interested. Template shamelessly stolen from Colorado User Group, hope they don’t mind! Open to members not from Chicagoland who want to e-attend eve
Hello, it would be great to have enhancements to the existing homepage for a more seamless feel - something like this. We’ve received a lot of feedback from our clients lately that the homepage feels “clunky”. This tool is sharepoint for reference. I understand we can utilize this layout via an iframe or HTML, but it would be great if the pages that more functionality/flexibility to be able to do it in the tool vs. a separate site. Just an idea. Thank you!
Option to display managers subordinates in the My Team view
In the My Team view, can there be an option/filter to show just your direct line reports, but also to show your direct line reports subordinates? This would remove the need to click into each managers team to see that teams view, and the option to toggle this on and off. We want to be able to do this without the need for branches to be set up.
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