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Question

Creating a Test Account

  • May 28, 2026
  • 2 replies
  • 18 views

Hi Everyone, I am new to Docebo, just recently starting an LMS Admin role where the company uses the Docebo platform. 

I’d like to create test user accounts in Docebo (in production, not a sandbox) to validate content before release. However, we pull reporting data from Docebo and need to avoid test accounts impacting that data.

My initial idea was to exclude test users using a username-based filter (e.g., filtering out anything containing “testaccount”), but I’m concerned this approach could accidentally exclude real users if there’s overlap in naming.

Does anyone know or have thoughts about the best way to structure test usernames—or is there a better approach—to ensure test accounts can be reliably excluded from reporting without affecting real user data?

2 replies

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  • Helper III
  • May 28, 2026

I have a Yes/No User Additional Field that indicates if an account is a test account.  You can filter reports by that.


dklinger
Hero III
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  • Hero III
  • May 28, 2026

A proposal - you can setup a test branch for just those users. That could support avoiding any further mix of your production stuff. For example? We have a Safekeeping branch for accounts that we brought into the system during the initial pull of HR Data but before we had our integration running. We migrated accounts over to it that never saw activity. That is a pretty safe place to conduct experiments to conduct testing from with test accounts.