Learn & Share

We're looking to customize observation checklist notifications by assigning different notifications to different checklist types. However, it appears that the system only supports a single notification applied universally across all checklists. Is this a current platform limitation, or is there a configuration we might be overlooking that would allow for customization? 

Hello,I’m helping my coworker set up ILTs in Docebo. The ILT is a live training to be hosted at multiple locations (Georgia, Texas, and Ohio). As we set up the sessions in Docebo, we want to enroll any learner who lives locally to the location. Our senior leadership wants us to incorporate some method of tracking enrollees’ acknowledgment of the enrollment, both for the accountability on the staff’s part that they have to attend the training, but also so we can enroll them in a webinar or makeup session as needed. Has anyone found a way to require an acknowledgment for a live training using Docebo that doesn’t involve building another course and using a learning plan? I appreciate your ideas!

The CA/Browser Forum has approved a phased reduction in SSL/TLS certificate validity periods:• Mar 2026 – 200 days• Mar 2027 – 100 days• Mar 2029 – 47 daysFor customers using custom domains on Docebo, SSL certificates currently need to be uploaded and managed manually (certificate, private key, intermediate chain).Many enterprise clients are using OV certificates from providers such as DigiCert, Sectigo and GlobalSign. With these upcoming changes, certificates eventually need to be replaced every 47 days by 2029.This raises a concern for many admins managing multiple LMS platforms:Manual certificate rotation at that frequency will become operationally challenging and may introduce risk of service disruption if certificates expire.A few questions for the Docebo team and co

You’re looking to personalized the courses status badges (not started, in progress, completed)?Below, you'll find a code snippet that you can insert into your Custom Styles 💡:/* *********************************************** *//* Course Status Label Colors - Card, List, Channels *//* *********************************************** *//* Not Started */.ui-badge-status-success,.ui-list-item-status-not_started .ui-badge-status-success { background-color: #020050 !important; color: #ffffff !important;}/* In Progress */.ui-badge-status-neutral,.ui-list-item-status-in_progress .ui-badge-status-neutral,.ui-card-status-in_progress .ui-badge-status-neutral { background-color: #F7681E !important; color: #ffffff !important;}/* Completed */.ui-card-header:has(+ ui-card-content span.color-accent-tertiary) .ui-badge-status-neutral,

On Docebo Help it guides me to the Admin menu and then says there is “Learning Evaluation” in the Apps and Features part of the menu - I dont seem to have that option (yes I am a SuperAdmin!)

Anyone know of an AI agent/chatbot that you can iframe into an elearning course?The concept is instead of using a scenario builder (a common enough content block type in tools like Rise and Easy Generator)? To teach a chatbot to support certain scenarios in a natural language type of way.For example - lets say we make a course on delegating tasks for managers. Instead of doing role playing like activities with the scenario builder? The idea is to tune up the chatbot to respond to a person after it knows its role in the story (maybe in one case it is the micromanaging supervisor, in another scenario  it is the person that deflects tasks). 

I have been tasked with evaluating the strategy for using groups and putting together recommendations for new standards, cleanup needed, and governance going forward. I want to start by analyzing the current state. I can see all the groups from the Group UI but can only sort by name. I want to extract Name, Description, Type, and Eligibility Rules. How do I do this? PS. I tried a copy/paste from the UI but I can’t get it to copy into rows so I can sort. Plus, I still would have to open each one individually to capture the Eligibility Rules.Also, I know I can export the users by Group, is there a way to export users for all groups at once? I don’t see any reports with “group” in the user data fields.  

Is anyone else getting this error consistently when they try to log on? We are having 10+ users a day getting this error even if it is the first time trying to log on for the day. Usually clearing cache and cookies fixes the issue, but that is no longer working. I have confirmed that the accounts are not locked. Is there something I am missing here?

Our firm is in the process of moving some of our new hire trainings from something that is primarily online within our LMS, to something that is primarily in-person. One concern we have about this transition is training records and reporting. We would like to find a way to use Docebo to capture some sort of official training record. I wanted to put it out to the community to see if anyone had a similar use case and what their strategy was to solve for this. Is this a good use case for ILT courses? Or is there some configuration of a regular course (i.e. some sort of test that has to be graded by an instructor) that could be useful here? I would be appreciative of any input.

I have a team member who is looking for a way to track learners’ initial test score in the system.NOTE: The tests will need to be kept in Storyline as they are interactive.If we set it up so that the initial score is tracked, then we also have to set it up so that the learner gets the course marked complete once they take it regardless of the score. Otherwise, they will end up having to re-take it and the most recent score will be reported.Our concern is that if we set a passing score to 0%, learners will get a message that they’ve passed and be confused.We would like to set something up that would allow learners to re-take, while still recording the initial score or to record an initial score and have the course marked complete. Thank you for your assistance!

We’ve found our users often miss the global search at the top of the screen. We would like to duplicate it within a custom page, and our homepage. Could this be done with an HTML widget, CSS, or both together?

When I am in the Power User menu, looking at the courses that a specific PU has access to, only some show up, seemingly whether they created them or not; it seems arbitrary & unpredictable. So I cannot always remove their access to a course that I have archived. Is there not a way to hide a course from a Power User, even if they created it? I was asked to ‘delete’ courses for a PU, but of course I don’t want to do that. I’m happy archiving them. but if the PU can still see them, it doesn’t do a lot of good. There should be a way to remove visibility of any course for a Power User. Am I missing something? Anyone know how to approach this? Thanks!

I’ve created a course calendar with the course widget, showing all of our training opportunities. Is there a way to color code it? So far all of the courses are purple.Thanks!

Hello, we are re-designing our landing page and wondered if anyone has any CSS code to allow us to make the search bar more prominent?  I have exhausted AI suggestions!Many thanks in advance, Lisa

How do I make it so that when users are looking at courses on the front end they don't see all the old/ past course dates. I know there is the manual button that you can untick "see pervious courses" but how so I make that that the rule. People at my organisation don't seem to "see" the button and I get lots of messages about it. There's no reason for them to see past courses as I just want them to sign up to the new ones. Please help! Save my inbox

Is there a way to have people who are “in progress” of a training material keep access to the V1 of the training material (so they could finish it without starting over) while having people who haven’t yet started it only have access to V2?Same question for the scenario that versioning wasn’t used and instead a new training material was added. I know we can hide the “old” one but that prevents people who were in progress on it from finishing. An example for both of the above questions would be if a training material received a minor update, not significant enough to require a learner to retake it, but does need to be the new default version. From what I’ve found, there’s not an intentional way (which is sort of mind-boggling), but does anyone have work arounds or ideas?

Hi! I may have missed this, but is there a way to make training material non-mandatory for course completion? Once the user completes the SCORM file, there are some additional PDFs that users can download if they want, but they don’t have to. However, the course isn’t marked as complete until they download the materials. I am having to deal with lots of users who have finished the course, but can’t figure out why it’s not complete. Is there a way around this? Thanks! 

Hello & thanks for your help~ I have a course with 4 training materials, all are required but can be done in any order. A user completed 1 training material outside of the LMS and I, as the super admin, want to mark this 1 training material complete for this one user. Can I do that? If so, how do I do that? Thank you.

Hi,How to disable sending email notifications to the enrolled learners when updating a course or a session?Every setting I change in the session, enrolled learners receive an email alert. And same at the course level.Please help!Thank you