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dklingerHero II

posted in Let's Talk Shop

My Team Adopters - I need a continued hand.

Howdy folks - I am asking for an assist with voting up something I find myself passionate about lately - which is the My Team tools.One thing that got a nod of evaluating what it would mean to take on is:My ask - drop a few votes on it if you have interest in an improvement from the top level. When we can get the detail to our managers without them having to drill into individual summaries by better leveraging details that could be in the card view? Everyone wins.This was a mockup of what I think could improve the story:Please take the time to vote this one up

TaviaRitterHelper I

asked in Let's Talk Shop

Videos - Direct Upload vs. YouTube/Vimeo links

Curious to know which method you use to add videos to your platform, and what you find the advantages/disadvantages to be in user experience and reporting. We currently upload all of our videos, but are looking to migrate all of that to Vimeo so that we can add chapter markers like ‘skip intro’, or add chapters for any videos longer than 3-5 min.

JohfraContributor I

asked in HTML & CSS

replace "Powered by Docebo" with a custom footer on legacy pages

Hiwe use a custom footer but on legacy pages the “Powered by Docebo” is still shown. After checking with Docebo Support, this is the expected behavior and can we hide the “Powered by Docebo” by using the following css code:/*Hide footer in legacy pages*/#footer > p > a {display:none !important;}The code itself works but now within legacy pages the footer is empty and we want to have the custom footer, because we have a link the Imprint and Privacy Policy.Does anybody know how we can force the custom footer on the legacy pages?

cathypInfluencer I

asked in Product Tips & Tricks

Course Rating Stars

Is there CSS code to hide the course rating stars for the extended enterprise? We want to turn on course rating for our employees but not our customers.

Bart_at_Yamaha MotorHelper I

asked in Product Q&A

How to prevent session enrollment in ILT course that has been completed by user?

Hi community,I have a bit off issue, we yearly create a new course for some for a ILT/ Classroom we do.These courses simply but are marked Course 2019, Course 2020, Course 2021, etc.Since the content of these courses as the same each year, we set them equivelant to each other.So if you followed a course in 2019, automatically you pass any of thenew courses when they are released. The only issue we have with Docebo Learn is that the user is still able to select session of one of these new courses. Which we don't want them to since they already did the course in the past.For registration it is important to move them to the new course each year, as it is part of the learning plan for that year. Is there anyway for us to prevent these users from selecting a course once they are released. Theorectically we could create a dummy session and put them all in this, but I don't think this is nice solution.Thank you all in advance for your feedback and ideas.Bart

steveninfingerHelper III

posted in Let's Talk Shop

Unofficial Docebo Community Roundtable #2

The first Unofficial Docebo Community Roundtable was met with 15 engaged participants, and created a 50% spike in voting that week so @dklinger and I would like to keep the momentum of customer voice going with another roundtable! This time we'll be focusing on Course Management. We want you to come:Ask your questions Share your knowledge and experience Help create a user story that includes recommended future state functionality that helps multiple customersWe’ll share more in the coming weeks, but what you need to do now is open your calendar and reserve Friday, September 23rd from 10:00 to 12:00 pm (ET) to join us as we network and collaborate for a better customer experience.Looking forward to seeing and hearing from many of you!

SalvoInfluencer III

asked in HTML & CSS

HTML menu bar

Hi, I’m trying to get this menu bar to work. I have this HTML code <!DOCTYPE html><html><head><meta name="viewport" content="width=device-width, initial-scale=1"><link rel="stylesheet" href="https://cdnjs.cloudflare.com/ajax/libs/font-awesome/4.7.0/css/font-awesome.min.css"><style>body { font-family: Arial, Helvetica, sans-serif;}.navbar { overflow: hidden; background-color: #333;}.navbar a { float: left; font-size: 16px; color: white; text-align: center; padding: 14px 16px; text-decoration: none;}.dropdown { float: left; overflow: hidden;}.dropdown .dropbtn { font-size: 16px; border: none; outline: none; color: white; padding: 14px 16px; background-color: inherit; font-family: inherit; margin: 0;}.navbar a:hover, .dropdown:hover .dropbtn { background-color: green;}.dropdown-content { display: none; position: absolute; background-color: #f9f9f9; min-width: 160px; box-shadow: 0px 8px 16px 0px rgba(0,0,0,0.2); z-index: 1;}.

KTJDHelper I

asked in Product Q&A

permanently change attendance sheet

Hi, When you print off an attendance sheet, i notice you can configure to include extra information and change the column order. However you have to do thi each time you go it. Is there a way of permanently keeping these settings?

JGildeaHelper I

asked in Product Q&A

September 2022 Release Webinar - Recording?

Will you be sharing a link to the recording for the September 2022 Release Readiness webinar?TIA!

dklingerHero II

posted in Let's Talk Shop

Docebo Inspire - is there an opportunity for a fireside chat with prodict? a roadmapping session into 2023?

We need a little something - I don’t mind catching up with peers or delivering a talk…but is there an opportunity to meet with “product”? Like product management that can take some feedback back home? It is a little hard to tell from the agenda if something like what I am describing will be available.Can someone update the title please? I do now how to spell..but that is what I get from working on the site while on a mobile device browser.

cgroetzerNovice III

posted in Product Q&A

Learner Has Yet to Complete a Course - couple Qs

@erin.brisson answered a general Q to clarify that this course notif logic be design excludes learners in Completed status. (A side ask is please update the KB article and i think the notif grid chart pdf which has unclear wording, something like “assuming they haven’t completed” which is what prompted my Q to Erin).This is a follow-up set of Qs when wanting to send the notif to a user’s manager.When considering using this to send to “Manager”, it’s unclear whether or how to include short codes to display the manager’s name in the greeting and the learner’s username or first/last name. When sending to Manager, as the same shortcodes like “username”, or “first name/last name” the right ones to use? It kinda implies that would display the manager’s name. Or when used and sending to manager, the logic picks the user values for those codes? Confusing UI and KB article or I missed it. I want to use two of the same notifications, one to learner and one to their manager. Review more below as

mamh951Novice III

asked in Product Q&A

“Session Link” instead of Course Link in the calendar attachment.

We want “Session Link” instead of Course Link in the calendar attachment.When the learner attends multiple sessions within one ILT course, clicking the course link may confuse them as they’ll always go to the earliest session.Is there any way we can edit the message with shortcodes inside the calendar attachment?

randallsimNovice II

asked in Product Q&A

Second level sorting in reports

Reports allow you to sort on one level. Many times it is desirable to add a sort on another level. For example, I can sort on Branches. This is helpful but I would like to add a second level of sort so each Branch is sorted by Username. Is this possible?

mnelsonNovice I

asked in Product Q&A

Recertification and Compliance Courses?

Hey there- I’m new to this, so I wanted to clarify my understanding and see what workarounds seem to work best for those who have been doing this more long-term. Our IT department would like our employees to take a course every six months and track the completions. We’re running into a couple problems in thatwe want to keep archival data on taking the course, we want to auto-enroll users, and we want to see if they could be prompted to recertify six months after their individual completion of the course instead of just doing it two general times a year. It seems that the go-to move on here is to create a certification that expires after the time allotment and create a new course for users to enroll in. My concern is that users have to self-enroll, archival data on past compliance completions may be overwritten, it seems likely it’ll just be twice a year for everyone instead of 6 months after the user has completed their first course while onboarding, and that we’re having to remake the

jdclark2Contributor II

asked in Let's Talk Shop

Problems loading SCORM courses with Firefox

Hello all! I have recently pushed out our annual compliance training to 11,000+ of my closest friends and colleagues, and I’m getting reports that certain courses (created in Articulate Storyline and exported as SCORM files) will not load properly. They just get a blank screen where the loading indicator just spins and spins, but nothing ever loads. This seems to only happen to users who are using Firefox as their browser, but it doesn’t happen to all Firefox users. When they switch to another browser - usually Google Chrome - it works fine. I have done some testing, but I’ve not been able to duplicate the issue. Has anyone else had trouble with this?

Annarose.PetersonGuide III

asked in Product Q&A

Issues with [bank_details] short-code on "New Wire Transfer Transaction" notification?

Hi everyone!Reaching out here to see if anyone happens to know the answer. We are moving towards going live with the Wire Transfer feature of the platform (we have it set up in our sandbox currently), but I’m running into an issue with the Notification.I have the notification mostly built, but where I use the short-code [bank_details] in the notification, no information is populated for that short-code when I use it. I have the bank account details filled out on the Wire Transfer configuration screen, but are the bank details supposed to be coming from somewhere else in the platform? Is there something I need to configure in the localization tool?

KristyNewcomer

asked in HTML & CSS

HIde My Points on a page

We are not using points in gamification, is there a way to hide the “My Points” reference?

NabihahNovice I

posted in Product Q&A

Go.Learn - In app account deletion

In the June release, there is a new update release in which the users can send an account deletion request from Go.Learn. The thing is the request is been sent to “Registrations, lost passwords and background jobs email sender” under the Advanced Setting. I have tested it, however, I found it to be quite hard to digest since the email sender and recipient will be the same. Have anyone explored this and would appreciate having a few points of view here?

captainzeldaNovice III

asked in Product Q&A

Course Number of Actions vs. Number of Sessions

I’ve been reading through the DKB, and can’t find a clear description. When running a learner report of course engagement, I see two metrics that I’d like a more accurate description for - Number of Actions Number of SessionsWhat is defined as an action? Is it any time the course is open regardless of training material? Is a session any time the open the course shell, or does session have a different definition? Thanks in advance! On a side note I loathe that this report exports training time in seconds. Given that we have to input things in a specific format, converting this number in our analytics tool is painful.

gstagerHero III

posted in HTML & CSS

The Search for a Better Accordion

Warning - Long geeky post ahead!!Lots of questions have come up surrounding accordions.I’ve toyed around with these and shared a relatively simple example in my animation series.I have since put together an FAQ accordion that I believe looks and functions well - at least in my environment. I have taken the CSS and heavily commented it for your ease of application to your own environments should you wish to make use of it. I’ve also added a short gif and some pictures so you can sort of see it in action.The code provided is for exactly what you see in this post.You’ll want to adjust as desired and test as usual for your environments.Here is a picture in full, 2/3, and 1/3 size widgets. Here is the CSS for your Branding and Look section/** Sticky Accordion **//** Removes the little icon and positions your title for the box **/#accord ul { list-style: none; padding: 0px; margin: 0px;}/** Set background color as desired for the overall box and popout border **//** Set box-shadow as desi

rey.rielNovice I

asked in Product Q&A

Making first and last name required with Auth0

So in the Advanced Settings > Self Registration section there is an option to make first and last name mandatory for users. We want first and last name to be required for our users, but all of our user provisioning will be coming from auth0. I can make first and last name fields available in the auth0 signup page, but I’m not able to properly set the “additional fields” section of the Auth0 settings to map first name and last name from Auth0 to docebo. When I make the fields required on the Docebo side user provisioning fails. Was anyone able to successfully implement Auth0 with required first and last name? Anybody know a way to debug the auth0 configuration on the docebo side? Audit trail is not helpful here.

lhubbardHelper I

asked in Product Q&A

ILT Learner is absent, what should course status be

Looking for feedback on how others would handle this.(Yay we get more reporting coming on event status, but…..I don’t know if that answers my questions/problem.)If you mark a learner absent on an event for a course that is attendance based for course completion. It shows their status as ‘in progress’.I don’t know what the right answer is here. I don’t think it’s fair to mark them complete, they didn’t show up. BUT the course is over, they can never complete it.I want to capture that they didn’t show up, I don’t want to show a completion on course reporting (Credit where it isn’t due), but I also don’t want it to hang out forever on their in progress course list.I could mark them as ‘suspended’ I guess? What does that status even mean?How are you all dealing with this?

cynthiameinke1Novice I

asked in Product Q&A

Task Reminder

A client asked for an option to set up task reminders within the LMS, not necessarily course related. The ability to freely type a task, and set a reminder to be notified of this task via the bell notification and client’s email. The Help Desk confirmed there wasn’t anything available like this. How do I get this idea put on the radar? Thank you!

RyanBerardiNovice I

asked in HTML & CSS

Adding Canva Project

Good Morning Community, I’m attempting to find the best way to add a Canva project to my elearning course. While I realize I can link this and have the user travel out of the course shell, I’d prefer for them to watch the content within the player. I’ve attempted using an iframe, however, I’m having trouble with Canva connecting. I did ensure that Canva was on the safe iframe list as well. I’ve tried using the embed code as an html asset as well as the iframe widget at the bottom (the latter really not being ideal). Neither work. Any guidance would be great!

arnab.duttagupta2022Newcomer

asked in Product Q&A

Power user Training

Is there any training material available for training Power Users? I think I saw a mail from someone but not able to recall.

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