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Let's Talk Shop

As learning professionals, we can’t hide the fact that we love to nerd out. Ask questions and start conversations around training, course authoring, LMS administration, certifications, curriculum development, you name it!

  • 284 Posts
  • 1,171 Replies
284 Posts
D
Helper I
dhorneHelper I
asked in Let's Talk Shop
List of external links

Hi All, we are looking to add a list of frequently used external links onto our homepage. Has anyone done this and if so how? I tried to add a custom content box, however it requires an image and that is more than we are looking for. Thanks in advance for your help! 

81
dklinger
Hero III
10 hours ago
CydBrady
CydBradyNewcomer
asked in Let's Talk Shop
Error - Sign in not possible

Is anyone else getting this error consistently when they try to log on? We are having 10+ users a day getting this error even if it is the first time trying to log on for the day. Usually clearing cache and cookies fixes the issue, but that is no longer working. I have confirmed that the accounts are not locked. Is there something I am missing here?

488
dklinger
Hero III
3 days ago
gstager
Hero III
gstagerHero III
posted in Let's Talk Shop
Exploring New Tools

I have recently had placed on my radar a couple of products that seem extremely promising.ActivePresenter and Saolo Animate 3ActivePresenter seems like the perfect mix of PowerPoint, Captivate, and Camtasia all wrapped into one.Reasonable pricing (perpetual) too.I am just doing the trial at this point so I haven’t learned a great deal so I am curious if anyone here has used these for full-time production work and what your thoughts are. 

304
gstager
Hero III
8 days ago
estarks8
Contributor I
estarks8Contributor I
asked in Let's Talk Shop
Best way to set up a monthly training series

Hello! I’m setting up a monthly leadership training series. The trainings will be once a month, starting in January and completing in December. Team Members will be able to self enroll in the events they want to attend. This means, they could come to January, but don’t have to come in February. We don’t have the set dates for February - December. Which do you feel is the best way to set up this training series:We set it up as 1 ILT per Month (January is one course, February is one course, etc.)  We set it up as 1 ILT for the whole year, setting up each month as their own session, just not setting a date until it’s scheduled. Only issue I’m seeing with this is how would we allow them to be enrolled in all sessions. Would this be something we’d have to manage at the admin level? Or is there another way we can do this?Also open to additional ideas or best practices for how to set this up so that it is the best experience possible for our end users. Thank you in advance!

221
shanejacques
Contributor I
9 days ago
J
Novice I
John SNovice I
posted in Let's Talk Shop
Hidden But Searchable Text in Course Description

Hello Community! I’m trying to find a way to lift certain courses in search results using text in their description. The thing is I don’t want the text to be visible as part of the description because the search will be for a specific subset of learners and doesn’t really describe the content.For example, I want the course Snowflake 101 to be searchable with the term “Build - Acme IT” but I don’t want to have “Build - Acme IT” in the readable part of the description. Does anyone have thoughts about how to make that happen. The use case behind it is letting managers in a specific group search by their group’s terms and letting them see results based on those terms vs. everything they might get back if they searched “Snowflake.” I’m open to suggestion beyond a course’s description to lift it in the results, but we have tags turned off as something that’s searchable for multiple reasons, so that’s not on the table. 

162
dklinger
Hero III
9 days ago
dklinger
Hero III
dklingerHero III
asked in Let's Talk Shop
Anyone using the new Adobe Captivate?

Am I crazy in thinking that the subscription/cost model is that much better than many other tools?I just looked at their price model for the New Adobe Captivate - not the older version….And at 34$ a month - to subscribe to it - it may warrant a much deeper dive at it. Just curious.FYI - I have used the original Captivate since it was a tool generated by Macromedia and it was a rebranding of Robodemo right up and through 2020 so I know the other side of Captivate.

8412
gstager
Hero III
9 days ago
kfontanini
Helper I
kfontaniniHelper I
asked in Let's Talk Shop
Seeking Input on Learning Plan Reset Process

Hi everyone,This is our first full year in Docebo, and my team’s first time going through a Learning Plan reset. I have a plan and have been testing it in Sandbox, but I’m worried I’m overlooking something and will find out what it is the painful way. For those of you who have lived through this process, can you review my proposed plan and poke holes in it? Overview:We have several divisions in our company, and each has multiple Learning Plans for their different service lines. In total, I’d say we have at least 100 Learning Plans (including new hire learning plans and annual), and each one has very complicated enrollment groups/rules that I don’t want to have to tinker with. Some of our courses are on multiple learning plans with equivalences, so I’m also concerned about making sure I’m doing those steps in the best order so that the enrollment status is correct.Our Subject Matter experts are mostly keeping their plans the same, but we are probably replacing/adding around 30-40 course

337
dklinger
Hero III
10 days ago
lrnlab
Hero III
lrnlabHero III
asked in Let's Talk Shop
Why are all labels now showing in Sentence Case?

With the latest updates, we found that all labels have been changed to sentence case...is there a reason for this? Will this be fixed at a later time?@erin.brisson Any thoughts?

504
lrnlab
Hero III
29 days ago
Annarose.Peterson
Hero III
Annarose.PetersonHero III
posted in Let's Talk Shop
Are you using on demand labs? Need Recommendations

Wanted to put the call out to the community to see if anyone else was using third party companies for on-demand labs?Use Case: We are a software company, and we would like to host sandbox versions of our products, and allow our learners to access these sandbox areas so they can practice with our products.  Ideally, these would be labs that can be accessed from an e-learning course, so that there is no manual set up of a lab for each individual learner.Has anyone successfully accomplished this? We have been looking at Ready tech and Strigo, but if there are other providers out there that you have all had success with, I would love to hear about it!

1083
R
Novice III
1 month ago
Bkatzman
Influencer I
BkatzmanInfluencer I
asked in Let's Talk Shop
How to make announcements in Learn?

Greetings!Hoping to get some ideas on how folks have gone about making announcements on their Learn site. For example, if you had an upcoming user group, how would you use Learn to promote it? 

504
Bkatzman
Influencer I
1 month ago
N
Novice III
NikkiCBAMSINovice III
asked in Let's Talk Shop
Leaderboard by Branch

Hello, We are coming close to our annual trainings for the entire company and I hit a roadblock when setting up badges, leaderboard, and contest because I do not see any option to show by branches instead of individually. Is there an option using these three options to show which Branch completed all their Annual trainings first, second, third, etc. Thank you!

264
N
Novice III
1 month ago
gstager
Hero III
gstagerHero III
posted in Let's Talk Shop
CSS Master Guide – how to target the right .class and #id

I am curious - for those of you who do lots of CSS customization - how do you go about finding out the right  .class  and  #id  to target?Are most people…doing some investigative work with the browser console/inspect features using some sort of master reference guide out there someplace sifting through linked stylesheets contacting Docebo tech support doing Jedi mind tricks using some other cool methodI have currently relied heavily on #1 above for the little I have done so far but would be open to studying a well commented, prettified reference guide… #2   

3139
A
Helper I
1 month ago
harnish17
Contributor II
harnish17Contributor II
posted in Let's Talk Shop
Fast forward until last point watched in a video? Authoring tools or video player

I posted an idea for the course player here, but am looking for a solution in the meantime.We’re looking for a way to allow learners to fast forward only up to the last point they've viewed in a video. This would let them rewind during their first viewing to review any sections they may not have fully understood, but prevent them from skipping ahead through the entire video.Once they’ve watched the full video, they should be able to navigate freely, especially for review purposes after completing the video or course.This isn’t supported by Docebo’s new course player, but we've seen it’s possible in Flowsparks authoring tools. We’ve also heard it’s not possible in Articulate.Questions to the community1) Any suggestions on how to implement this functionality?2) Any other tools that support it?3) Any experience/feedback on Flowsparks?​​​

140
harnish17
Contributor II
1 month ago
JEntis
Helper I
JEntisHelper I
asked in Let's Talk Shop
Getting Details in Reporting - X completions of a course per branch

Hi all, I have a very specific ask from my director for reporting on a course and I’m trying to figure out how to deliver it.We have a certification course where we need to see how many users at a property (we are a hotel brand) have completed it. The goal is 3+, but I also need to show which have just 2 people, and which only 1. We are trying to demonstrate ROI for our training. I can of course run a completion report for the course and get a full list of users who have completed the certification. But the only way I’ve found to get more detail than that is to manually sort in Excel and color the cells and then sort by color, which takes forever. I’m going to have to produce this data monthly so I need something more automated. Do I need to figure out some Excel magic formula for this task, or is there some way in Docebo of doing this? I’m not a programmer and wouldn’t know how to, for example, dig into the API browser and write up something to parse the data the way I need (X users w

293
lrnlab
Hero III
1 month ago
caitlin
Contributor III
caitlinContributor III
posted in Let's Talk Shop
Hybrid event tools

Can anyone share their recommendations for (or against) hybrid meeting hardware? We’re going to be setting up the ability for hybrid learning events for the first time and need to shop around to find the right technology. I’ve used the meeting owl in previous jobs, but am looking to learn more about what’s out there. What’s worked for you? What hasn’t? We have ~40 employees with the majority of them being office-based. We’d like to create a more collaborative experience for hybrid meetings/trainings where everyone can both contribute and easily hear the in-person presenters. Some of our employees have laptops they can bring to a meeting location, while others are working on desktops so they’d either need to be isolated at their desk, or have a good community setup to contribute and have easy access to the content shared regardless of whether the presenter is in person or virtual. Eventually we may use this for customers as well, in which the majority of attendees would be virtual. I ha

354
francesca.vaccarino
Novice II
1 month ago
L
L3MNewcomer
posted in Let's Talk Shop
Feedback about Custom Leaderboards

Hello Everyone! Our LMS team creates custom course completion Leaderboards on Canva. Does anyone use a 3rd party source to generate Leaderboards instead of using the Leaderboard feature within Docebo? We manually create our leaderboards, as it is more interactive than the generated Leaderboard within Docebo. Please let me know if anyone can recommend any custom Leaderboard generators.Thank you all in advance. 

312
francesca.vaccarino
Novice II
1 month ago
dklinger
Hero III
dklingerHero III
asked in Let's Talk Shop
An audit field - looking for best practices

A general question - we are being mandated to track the why “a something happened” inside of the learning system. We supplied an audit (from the audit trail) from the learning system, but it is not something that is part of a learners profile and may be missed as part of other audits. Other systems that we have worked with in the past support adding a note to a persons profile as a type of light learning object. It was meant to not burden the administrator with needing to keep adding an additional field to reporting but was something that could be recalled on a user level - where this will probably be used the most - and not as part of their user data.In light of that learning object not really being available, I know I am talking myself into adding a field.Just checking - has anyone gone down this path? How did you implement????    

283
KMallette
Hero I
1 month ago
H
Helper I
hchewniHelper I
posted in Let's Talk Shop
Policy Attestations - Are you doing them? How?

Hey everyone, I’ve seen some talk about this in previous posts and would like to bring it up again to determine whether you’ve found a workable way for Docebo to accomplish policy attestations or have found an alternative tool for this purpose. In previous posts I saw a suggestion to use a single question test with one right answer which is quick and easy but unlikely to be useful from a legal perspective. This is our current setup and the legal weakness is why I’m on the hunt for a better solution. I have also looked into the e-signature option and while it seems a bit better it still doesn’t satisfy the need to produce a document with the attestation and some kind of signature on it. Another option and one I like the least is having manual submissions on these where a person verifies a signature and marks a person complete because this will be an enormous time sink for new and annually refreshed policies. At this point I don’t think I can give legal what they want with the LMS and gi

24910
shanejacques
Contributor I
1 month ago
E
Novice I
ericSHINovice I
asked in Let's Talk Shop
Export/LMS Publishing Guide

Does anyone have an export guide to publishing to the LMS and what test questions/responses can be gathered? SCORM 1.2 vs 2004 vs xAPI etc? I wanted to ask the community before I attempted to test RISE/Storyline files with the different published .zip files. 

131
lrnlab
Hero III
1 month ago
dklinger
Hero III
dklingerHero III
posted in Let's Talk Shop
The next Friday dilemma - xml error from comslider?

Anyone else out there in the community that uses Comslider seeing an unexpected xml error?<Error><Code>UserProjectAccountProblem</Code><Message>The project to be billed is associated with a delinquent billing account.</Message><Details>The billing account for the owning project is disabled in state delinquent</Details></Error>I would hate to pull the widget...but this makes people think something is broken (and yes we pay our bills 🤣). I have reached out to their support...but we may be pulling the widget in the next 45 minutes or so if we can figure it out.

11012
D
Novice II
2 months ago
dklinger
Hero III
dklingerHero III
posted in Let's Talk Shop
SCORM Mystery - Articulate Rise / Storyline 360 resolved

For folks that went to Inspire 2023 there was a session about SCORM, xAPI and Content practices in general.It was pretty good - we were walk through best practices of generating content and how to work with it.At one point I raised my hand and asked how you get that fancy question level type of CMI interactions into the system where it is a human readable format for consumption (essentially a training material question/answer level report). And @KMallette shouted out from the back of the room SCORM 2004, v3. She stopped over and we met for a first time in person :). I expressed it has been eluding me since we starting working with Docebo. We chatted about what could be the problem - and the conversation did not leave me.I am here to say that @KMallette is right. But there are some things to take into consideration to trigger that report properly.First and foremost, where I was going wrong? Do not set a trigger to complete your course. You want the completion criteria to be a person pas

110622
John
Docebian
2 months ago
harnish17
Contributor II
harnish17Contributor II
posted in Let's Talk Shop
Subscriptions advice for first time implementation

We are implementing Docebo as our first LMS, and are excited to launch it to our external customers in the coming months. We will have two categories of classes:Free All others will require a subscription.It should not be possible to buy an individual class. It seems that Docebo doesn’t support this use case very well without some less-than-ideal workarounds. I’m hopeful somebody in this community has some creative ideas or can help us see that we’re overlooking a clean solution.Here are the limitations as we understand them now. In order for any class to appear in the subscription, it has to be on-sale and therefore the class must have an associated price. However, we don’t want to sell individual classes, so the price for the individual class is misleading. We would like the price shown in the catalog to either show “Free” or “Requires Subscription” (or similar text). We know that AWS is doing this https://explore.skillbuilder.aws/learn/external-ecommerce but it requires considerable

1757
harnish17
Contributor II
2 months ago
H
Helper I
hchewniHelper I
posted in Let's Talk Shop
SSL Certificates for Custom Domains

Hey everyone, it’s almost cert renewal time on my end and I wanted to see what others have been doing since Docebo migrated to the new Domain Management tool, which dropped the ability to easily create CSRs if we want to provide our own certs but added the ability to have Docebo manage the cert for us via Let’s Encrypt. I was speaking with Docebo support about this and they were initially suggesting it was easy to just let Docebo handle it nowadays. However, I was looking at the documentation at the same time and shared with them this this warning-like message: I’m guessing support wasn’t aware of that message because after I shared it they agreed that we would probably want to provide our own SSL Cert. I don’t recall seeing that attention/warning message the first time I looked at the documentation, but it was months ago so maybe it was there the whole time. Has anyone with a custom domain used the Docebo managed cert option either as a stop gap or a permanent solution? If so to eithe

602
JKolodner
Helper III
3 months ago
Cindy McElhinney
Helper II
Cindy McElhinneyHelper II
posted in Let's Talk Shop
BI tools

@abartunek @josefinarod mentioned using PowerBI in another post and thought it might be interesting to port over to a separate post for discussion. So first a basic question. How do you link your data up to PowerBI? Do you export and then attach the data to PowerBI? Do you use the API? Is there an integration app? I’ve been using Google Data Studio for our dashboards which I love and is super easy but obviously, it’s not a live link so I have to manually update the data every month and it’s quite tedious. I’ve also thought about using Tableau but is there a live link? I don’t use the API and am not that technical.

144318
Lucy.blake
Helper II
3 months ago
O
Novice I
osalas02Novice I
posted in Let's Talk Shop
What do you call your Leader role?

HI everyone!  We are getting ready to hire a new Manager that will lead our instructional designers, content development initiatives and all things Docebo.  Curious what titles you are using in your organization.Manager, Instructional Design Manager, Content Development Manager, Product Enablement

475
jmkachidurian
Helper II
4 months ago

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