Let's Talk Shop

As learning professionals, we can’t hide the fact that we love to nerd out. Ask questions and start conversations around training, course authoring, LMS administration, certifications, curriculum development, you name it!

  • 178 Posts
  • 738 Replies

178 Posts

dklinger
Hero II
dklingerHero II
posted in Let's Talk Shop

My Team Adopters - I need a continued hand.

Howdy folks - I am asking for an assist with voting up something I find myself passionate about lately - which is the My Team tools.One thing that got a nod of evaluating what it would mean to take on is:My ask - drop a few votes on it if you have interest in an improvement from the top level. When we can get the detail to our managers without them having to drill into individual summaries by better leveraging details that could be in the card view? Everyone wins.This was a mockup of what I think could improve the story:Please take the time to vote this one up 

1
Daniel
Helper I
41 minutes ago
TaviaRitter
Helper I
TaviaRitterHelper I
asked in Let's Talk Shop

Videos - Direct Upload vs. YouTube/Vimeo links

Curious to know which method you use to add videos to your platform, and what you find the advantages/disadvantages to be in user experience and reporting. We currently upload all of our videos, but are looking to migrate all of that to Vimeo so that we can add chapter markers like ‘skip intro’, or add chapters for any videos longer than 3-5 min.

8
M
54 minutes ago
steveninfinger
Helper III
steveninfingerHelper III
posted in Let's Talk Shop

Unofficial Docebo Community Roundtable #2

The first Unofficial Docebo Community Roundtable was met with 15 engaged participants, and created a 50% spike in voting that week so @dklinger and I would like to keep the momentum of customer voice going with another roundtable! This time we'll be focusing on Course Management. We want you to come:Ask your questions Share your knowledge and experience Help create a user story that includes recommended future state functionality that helps multiple customersWe’ll share more in the coming weeks, but what you need to do now is open your calendar and reserve Friday, September 23rd from 10:00 to 12:00 pm (ET) to join us as we network and collaborate for a better customer experience.Looking forward to seeing and hearing from many of you!

21
Bfarkas
Guide III
9 hours ago
dklinger
Hero II
dklingerHero II
posted in Let's Talk Shop

Docebo Inspire - is there an opportunity for a fireside chat with prodict? a roadmapping session into 2023?

We need a little something - I don’t mind catching up with peers or delivering a talk…but is there an opportunity to meet with “product”? Like product management that can take some feedback back home? It is a little hard to tell from the agenda if something like what I am describing will be available.Can someone update the title please? I do now how to spell..but that is what I get from working on the site while on a mobile device browser.

3
Bfarkas
Guide III
12 hours ago
jdclark2
Contributor II
jdclark2Contributor II
asked in Let's Talk Shop

Problems loading SCORM courses with Firefox

Hello all!  I have recently pushed out our annual compliance training to 11,000+ of my closest friends and colleagues, and I’m getting reports that certain courses (created in Articulate Storyline and exported as SCORM files) will not load properly.  They just get a blank screen where the loading indicator just spins and spins, but nothing ever loads.  This seems to only happen to users who are using Firefox as their browser, but it doesn’t happen to all Firefox users. When they switch to another browser - usually Google Chrome - it works fine.  I have done some testing, but I’ve not been able to duplicate the issue.  Has anyone else had trouble with this?  

3
dklinger
Hero II
23 hours ago
steveninfinger
Helper III
steveninfingerHelper III
posted in Let's Talk Shop

The Cool Kids Like a Roundtable

If you’re free between 10 am and 12 pm ET this Friday, join @dklinger, myself, and some of the top minds from this community for our 2nd unofficial community roundtable! You can find out more about the topics and how to access on the original post.  

3
steveninfinger
Helper III
6 days ago
gstager
Hero III
gstagerHero III
posted in Let's Talk Shop

Kirkpatrick Model

I am curious to know if anyone in the community ventures into the realms of Levels 3 and 4 with their training programs that are delivered to non-employees where measuring behavior change and results would be even more complicated than with your in-house personnel.If you are - what sorts of strategies do you use to gather that data to verify training effectiveness?

1
Bfarkas
Guide III
12 days ago
Ahebert
Contributor II
AhebertContributor II
posted in Let's Talk Shop

Adding Coach & Share channel or assets to an LP as a widget for continuous, optional learning

My apologies, I tried to post this as an idea but the page just would not post it and kept giving me a “something’s wrong” error.I don’t know if this has been brought up before, and if it has, please feel free to merge this idea with the others. One of the things that we are really trying to encourage in our learning strategy going forward is the idea of social learning. Sharing with others, and having those Coach & Share activities be an integral part of the learning journey. It would be really great if inside a learning plan, we could add at the bottom a Coach & Share channel or link directly to some assets related to the learning plan they just completed, as extra learning and extra content for them to explore. Think of it, if you will, like youtube, where when you finish watching a video, you can see other recommended and related assets on the side for you to continue watching. Currently, there are a few widgets that can be added to a course shell or to a learning plan, but

0
Ahebert
Contributor II
13 days ago
L
Influencer III
lrodmanInfluencer III
asked in Let's Talk Shop

What are best practices for a segmented help-and-tutorials channel and catalog?

By segmented I mean end user tutorials and power user tutorialsPower users in my platform get everything but deletion powers. Currently I have two catalogs feeding into one Help channel. I have one auto-enroll LP that needs to be segmented as well. Am I doing this smart/right? Also, is there a way to create an auto-updating group of all power users? I’d like to have a way to (easily) check that all people marked as power users in Docebo are in the right group defined by roles (a user additional field that segments people)

2
L
Influencer III
15 days ago
tschoone
Helper I
tschooneHelper I
posted in Let's Talk Shop

Design - Ideas on using Pages, Learning Plans, Courses, and Folders to best organize and support Learning

I am curious how others organize their learning material to best support learning.Here is my scenario: Large amount of learning resources (videos, slides, PDF, quizzes and certification exam) Multiple audiences with different requirements (NEW vs Experienced but new to company vs. Returning)My objectives are to organize the training to:best utilizes adult learning theory to support actual learning and adoption keep it structured and well organized Not have a list so long that it becomes intimidating or discouraging at any given point make it audience specific  A New inspector with no experience and needing everything gets what they need in the order they need it An EXPERIENCED inspector only gets what they need, without all of the foundational material A RETURNING inspector who previously completed the training only gets UPDATE material (what has changed in the past year?) I think I could use the following but would like others experience and ideas so I don’t create something unnec

2
dklinger
Hero II
16 days ago
dklinger
Hero II
dklingerHero II
posted in Let's Talk Shop

I mean - really?

A competitors claims. Removed the name to avoid any flack…what is scary is that without a doubt? folk will buy into these claims. So let’s say you can achieve 91% completion rates. What happened to the other 9%? Did the platform some how magically attrit them?What boggles me is “the pitch” then to customers “Well, we have the platform to get you there - the rest is on you”. This is worse than saying “you will look cool and strike up more conversations with that new car”.What do you think? Should learning systems really put out claims like this and be able to get away with it? 🤥

2
dklinger
Hero II
16 days ago
K
KaroNewcomer
posted in Let's Talk Shop

Translations into multiple languages

Hello Community :) I see that there have been several conversations apropos of translations, although I though to reopene this topic, because as we know, technology is rushing forward. :) My challenge: we create courses in RISE and translate them into 28 languages. We are currently using agency. We are satisfied with the quality, unfortunately it costs a lot of time and $$$. My question is: how do you translate your courses? I'm looking for Best Practice/trix/hints; maybe there are some novelties on the market on this topic? Thanks in advance! 

2
Bfarkas
Guide III
22 days ago
C
Novice III
CeeeeNovice III
posted in Let's Talk Shop

Have you ever merged e-learning platforms? Please share your experiences!

I’ve been looking through the forums, and while we’ve been discussing splitting platforms, I haven’t found any thread on the opposite topic: merging platforms.My company is currently going through a merger, and this also means merging the e-learning platforms. Our platform is used by end customers, resellers and internal employees, the other environment by end customers with a focus on certification. These are the key challenges I currently see:Merging the users, ideally keeping learning and certification records intact Merging user authentication methods (we currently have 4 different ways that people can log in) Creating re-directs as content will have new URLs Moving content from one platform to another (also an opportunity to review and prune existing content) Recreating pages and creating a new unified user experience that doesn’t alienate existing usersHas anyone of you merged two LMS? Not necessarily because of company merger but consolidating multiple LMS within a company? How

0
C
Novice III
29 days ago
P
Docebian
pmoDocebian
posted in Let's Talk Shop

Avalara + Stripe - Share your experiences

I’m doing some research on ecommerce providers and 3rd party solutions and was curious if any community members would be willing to share their experiences with using the Avalara stripe integration to manage their tax remittance. In particular I’m curious about the following: Does the integration take the tax out of the sale price (Example 100 dollars sold and 15 of that is removed for tax burden) or does it add the tax on top.  If the tax is added to the total does the receipt that’s returned in the LMS contain that information?  Any gotchas or considerations with this particular integration?

0
P
Docebian
29 days ago
steveninfinger
Helper III
steveninfingerHelper III
posted in Let's Talk Shop

How are your data refreshes doing?

Hey community friends, just curious how your nightly data refreshes are going? We implemented in November ‘21, and our daily data refreshes ran consistently. Our daily reports triggered around 4:30 am ET. Since June/July, they’ve started triggering around 6 am, and then 7:00-7:30 am, and for the past week or 2 we have to use our manual refresh every day. We submit a ticket every day. So far the only responses have been the new Data Lake v2 in September should help itchange our time zone so the refresh doesn’t start at 12:00 am our time, but “earlier” Neither response (in my opinion) is helpful. I find it really curious that the data started delaying by 3 hours each day, then stopping altogether. I’d like to know if others have noticed the same and this is a system wide issue, or if it’s just our instance.We’re already working it up the chain to get better answers, but hearing from other orgs will help us understand the case we’re building. Thanks!

7
JenniferJames
Contributor III
30 days ago
N
Helper II
ncassellaHelper II
asked in Let's Talk Shop

Can a power user with course permissions upload from the central repository?

Our content team needs to assign items from our course repository, but it doesn’t seem to be an option that I can find anywhere when setting up the profiles for courses.Our content team now has access as a super admin which we want to eliminate if at all possibleI created a power user and gave course edit and view permissions.

11
rileya
Novice I
1 month ago
L
Influencer III
lrodmanInfluencer III
posted in Let's Talk Shop

Does anyone have a course teaching their power users about the Docebo Community ideas page?

I’d like to empower my power users (ha!) and perhaps later even my end-users by educating them about the relationship between me and Docebo and how the Ideas portal works. Has anyone authored a course about this?

5
Bfarkas
Guide III
1 month ago
Annarose.Peterson
Guide III
Annarose.PetersonGuide III
posted in Let's Talk Shop

Partial Service Disruption?

I see on https://status.docebo.com/ there is an active incident?  Is there additional information about cause, and possible eta on a fix?

11
L
Influencer III
1 month ago
dklinger
Hero II
dklingerHero II
posted in Let's Talk Shop

Lets not lose this idea! - Better User Management

Folks,Every day when I go into our instance of Docebo, I start off like (I am guessing just like 90% of you) most of my inquiries about users in the Users Interface. Getting details about users from the 30000 foot level (about how many are at an active status in a branch) down to the 100 foot level is doable, but at times? Feels less than elegant. I mean don’t get me wrong. I can get to it. But at least two things needs to improve.Help carry the voice of the customer to product folk with voting up these ideas that seem to not be gaining traction:Without a doubt? Your admins will love it if they come down the path. Vote these up and tell them that @dklinger sent ya.🤣🗻🍅

2
dklinger
Hero II
1 month ago
L
Influencer III
lrodmanInfluencer III
asked in Let's Talk Shop

Can I give users a default profile image?

I want to encourage people to change their profile imagesI was hoping to set a default image instead of the iMessage-style first and last initial. Something in unpleasant colors that says “change me” in large letters probably. I know that gamification of updating your profile image is coming in October hopefully! P.S. Want to make your users’ profile images larger? Free CSS here! 

9
L
Influencer III
1 month ago
Annarose.Peterson
Guide III
Annarose.PetersonGuide III
posted in Let's Talk Shop

Are you using on demand labs? Need Recommendations

Wanted to put the call out to the community to see if anyone else was using third party companies for on-demand labs?Use Case: We are a software company, and we would like to host sandbox versions of our products, and allow our learners to access these sandbox areas so they can practice with our products.  Ideally, these would be labs that can be accessed from an e-learning course, so that there is no manual set up of a lab for each individual learner.Has anyone successfully accomplished this? We have been looking at Ready tech and Strigo, but if there are other providers out there that you have all had success with, I would love to hear about it!

2
K
Novice III
1 month ago
B
Novice II
BWeschkeNovice II
asked in Let's Talk Shop

How do you explain what the impact is if you replace content in a course or a learning plan?

We need our Course developers to understand what the impact is if we upload new content to a course and I am looking for ideas as to how to explain this to them. We need them to understand how changing a PDF to an elearning for example will effect the course and a learning plan in terms of course completions. Does anybody have any ideas for the best way to present this information?

8
lrnlab
Hero III
1 month ago
pjensen
Helper I
pjensenHelper I
asked in Let's Talk Shop

Scope AR Worklink Scenarios in Training Materials

Does anyone have experience integrating scenarios created with the Scope AR Worklink application into training materials in Docebo? We are authoring augmented reality scenarios using Worklink for servicing our products and figuring out the best way to add them to training.

17
Bfarkas
Guide III
1 month ago
J
Novice I
janicebweintraubNovice I
posted in Let's Talk Shop

General Customer Experience Survey

Hello,Is anyone able to share survey questions that you’ve posed to your customers who are using Docebo to learn how to use your company’s product? I’m looking for questions that get at blockers and the reasons why customer engagement with education content may fall off after a certain point in order to drive improvements.Thank you,Janice

1
Bfarkas
Guide III
1 month ago
gstager
Hero III
gstagerHero III
posted in Let's Talk Shop

How Do You Decide What To Prune?

One of my favorite quips is“There are 10 types of people in the world; Those who understand binary and those who don’t.” When I first started at my current company - it was not long before I was asked to help lead some redesign efforts for our service school curriculum. I had went through those courses as a part of my onboarding. As a former high school teacher with experience writing curriculum - my input on what was currently being taught was now being called upon to make the courses better.As we got our teams together - one of the first questions I asked is “What is the point of this training?” “What does the learner need to know by the time the course is over?”Once we identified all the things that the learner NEEDED to know - we were able to start pruning. That can be hard for some folks but if you put something in the “Well, that would be nice know, bucket” - I am going to probably end up dumping it if it doesn’t help meet the end goal.In many cases, just like plants, curriculum

8
pjensen
Helper I
1 month ago

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