Let's Talk Shop

As learning professionals, we can’t hide the fact that we love to nerd out. Ask questions and start conversations around training, course authoring, LMS administration, certifications, curriculum development, you name it!

  • 142 Posts
  • 560 Replies

142 Posts

TaviaRitter
Helper I
TaviaRitterHelper I
asked in Let's Talk Shop

Does Docebo Community (and Knowledge Base) translate

We are looking at going global and need to think about how we support training with global regions if we allow them to create their own course catalogs/courses…  Can we lean on Docebo’s Community, Knowledge Base, and University?  

2
Daniel
Helper I
18 hours ago
JenniferJames
Contributor II
JenniferJames
asked in Let's Talk Shop

Adding text to the login page

I need to add verbiage above the username and password to say ‘All Internal Employees, please click the SAML SSO button to login to your training. All external users to Panasonic please enter your username and password. ’… Or something link that.  I can’t find any language or guide to show where to put this to add this type of text. Thanks

11
gstager
Hero I
2 days ago
jdclark2
Novice III
jdclark2Novice III
posted in Let's Talk Shop

Best Practices for Proactive System Management

As a system administrator, I often get bogged down in responding to issues instead of taking a more proactive approach for preventing problems, but I want to change that.  What are some of your suggestions for best practices around ongoing system maintenance?  Here are a few that I thought of:Ensure that data feeds are running smoothly.  Review error logs and work with appropriate parties to resolve issues. Follow up on outstanding tickets. Regularly review user information for the following: Missing data  Duplicate user profiles Admin Accounts – Review admin accounts to confirm that admin level access is still warranted.  Power Users – Review power user access to ensure that permissions are appropriate for the User’s role.

1
eleonora.maggioni
Novice II
5 days ago
Cindy McElhinney
Helper II
Cindy McElhinneyHelper II
posted in Let's Talk Shop

Selling subscription to the LMS

I would like to know if anyone is selling subscription “access” to their LMS platform. I know Docebo can be set up to sell courses and catalogs but we want to actually sell an annual subscription to the platform itself and all the content within. We have courses but our real value is in our content - hundreds of resources to be used by teachers in the classroom. Most users come for the content, not necessarily the courses. Here’s a little more background. Our users are school districts and afterschool providers that use our content to learn about SEL and how to implement it in their classroom or program, and get tools and resources to use with kids. Currently we use a “direct sales” model and new users are added/imported manually with their expiration date. The annual subscription/renewal is all handled outside the system manually. We’d like to implement a SaaS- like subscription model where we sell various levels of access for an annual subscription fee - like organization access (wit

10
Cindy McElhinney
Helper II
6 days ago
steveninfinger
Helper III
steveninfingerHelper III
posted in Let's Talk Shop

NEW Community Roundtable on June 17th

Docebo Community, go ahead and block your calendars and let’s get together!  Friday, June 17, 202210:30 am to 12:00 pm ET@dklinger and I would like to facilitate a community roundtable with a focus on sharing ideas in the Community and voting them up. Do you have an idea you’ve added that could use some more love? Bring it! Have you seen someone else’s idea that you loved and want to express that love in the form of getting others to upvote it? Bring it! Do you have an new idea that no one else has submitted. Guess what. I want you to go submit that idea and then bring it! This event is for anyone able to attend, and the concept is simple: Quickly, share an idea from the community for an audience of participants that can go in right then and help upvote an idea. The only thing we need is you and your ideas. The more of you that attend, then more ideas to share, then more voters to vote, then the louder the customer voice, and more opportunities for more improvements that benefit the ma

15
steveninfinger
Helper III
11 days ago
TaviaRitter
Helper I
TaviaRitterHelper I
asked in Let's Talk Shop

Videos - Direct Upload vs. YouTube/Vimeo links

Curious to know which method you use to add videos to your platform, and what you find the advantages/disadvantages to be in user experience and reporting. We currently upload all of our videos, but are looking to migrate all of that to Vimeo so that we can add chapter markers like ‘skip intro’, or add chapters for any videos longer than 3-5 min.

7
Allan
Novice II
14 days ago
Annarose.Peterson
Guide III
Annarose.PetersonGuide III
posted in Let's Talk Shop

Workaround for the depreciated Web Conference Widget?

I am playing around with how an onboarding plan is set up, and one of the features of a proposed onboarding plan is to have live events scheduled to supplement the e-learning content that is being delivered.My first thought went to the Web Conferencing widget, but I realized it was depreciated, or being depreciated, so we can no longer use it.  I know that the VILT course type is set up to support all training material types, but the problem with the layout of the VILT is that it puts the emphasis on the live session (which in most situations, that should be the case).  In our use case, we want to put the emphasis on the e-learning materials and have the sessions secondary to the content because the users are not required to attend a specific session.So my question to you all is, were you using the web conference widget and have you done some sort of work around for this?Also, if you weren’t using the widget, and have some ideas, please feel free to post below!

3
Annarose.Peterson
Guide III
16 days ago
dklinger
Hero I
dklingerHero I
posted in Let's Talk Shop

Have you heard? A community roundtable

Hello good peeps. We still have more seats available for the community roundtable event. Seems like we are below a true community quorum? We would be happy if we could get 20 to 25 of yawl to show up. As my daughter says that would be “truly awesome sauce”.A link to the details of the event can be found here: 

0
dklinger
Hero I
20 days ago
L
Contributor I
lrodmanContributor I
asked in Let's Talk Shop

Is there a way to do any special effects when a user completes a course, beyond a notification?

On our current custom LMS we have confetti fall from the top of the browser window when a user completes a course. I’ve experienced it myself and its surprisingly motivating and fun! Is there any way to do something like this in Docebo?

4
L
Contributor I
1 month ago
TaviaRitter
Helper I
TaviaRitterHelper I
posted in Let's Talk Shop

Who is using Docebo Flow... and how's it going?

Hey all! We are actively working on launching our first iteration of Docebo Flow within our primary technology platform… and I wanted to find out who is actively using it now and what your experiences have been.  

0
TaviaRitter
Helper I
1 month ago
cwstahl
cwstahlNewcomer
asked in Let's Talk Shop

How do you track metrics with gamification?

We’re looking at getting more serious with using gamification to increase engagement, and I’m wondering how others have measured success with gamification. Are you keeping track of the number of badges earned in a certain period? Are you using surveys? How are you able to measure your success?

0
cwstahl
1 month ago
dklinger
Hero I
dklingerHero I
asked in Let's Talk Shop

Anyone build a group criteria that says if the person does not have these statuses with a Learning Plan?

I am used to mapping in a group because a person has been enrolled in a learning plan. Has anyone had luck to help filter out people that would be part of a “duplicate, snapshot” learning plan.The use case is we have a contingent workforce that are working with us on a work order basis (and not a new employee /.term basis) - a person can have multiple work orders throughout the year and come and go….so I want to avoid deploying a n LP to a person that has already taken an equivalent “snapshot” learning plan .The two LPs actually have the same learning objects - so that makes it easy - and the records are kind of clean - but if I can filter folks from the group side of the story? Then I believe I can avoid enrolling them again if they already took the content in question.So by them not taking an LP or having these statuses with an LP? It is one of the pieces that will contribute to eligibility moving forward. 

5
lrnlab
Hero III
1 month ago
dklinger
Hero I
dklingerHero I
posted in Let's Talk Shop

I sense it - my end is near...

About to be overtaken by @Bfarkas on the leaderboard.Aint no way I can keep up with the makes of Brian….it was nice being number 2 for a decent run…I hope I added to the story….as I slip into obscurity….lol…...

2
dklinger
Hero I
1 month ago
B
Novice I
brandonmaldonadoNovice I
posted in Let's Talk Shop

Resetting learner progress when they reach a maximum number of attempts

I am seeking the communities input on the following scenario. I am open to your thoughts, suggestions, best practice considerations, or other helpful ideas.We recently assigned a course with two training materials. The 1st item was a SCORM package created in iSpring, and the 2nd came in the form of a Docebo test. We assigned the course to employees with a course limitation of three attempts (Advanced Settings > Details > Maximum Number of Attempts). As soon as we enrolled employees, reports came in that some had failed the quiz three times and were locked out. While I know that I can reset the progress for the quiz, I discovered that doing so appears to wipe out their previous attempt history and their item responses. We are hoping to hold on to the latter as we need to review and provide future education based on specific response trends that we have seen.How have you handled building tests with a cap on the number of attempts?  Is there a way to save their historical data as pa

9
dklinger
Hero I
1 month ago
A
agreen3225Newcomer
asked in Let's Talk Shop

Course Preview

Is there any way for power users to preview a course from the learners point of view before it is published ?

3
lrnlab
Hero III
1 month ago
M
Novice III
MarkMBT
posted in Let's Talk Shop

New Reports versus Original Reports

Is it just me or is the New Reports framework much worse than the original old reports framework? In New Reports in order to get real time updated data you have to refresh the data then wait for up to two hours. In New Reports if you want to export data, after refreshing and waiting in step one above, you then have to wait longer for an email to arrive. Once that email arrives it then makes you click on a link to go back to the platform to download the report. The report then is a compressed file regardless of what size the actual file is.  In New Reports, there really aren’t any “new reports” per se. Ok yes maybe a couple but hardly what I would call new over the old.What was the intended upgrade or incentive to transition for old reports to new reports? Please don’t tell me that it’s all about having the ability to do custom column sorting or the addition of maybe a couple new filters. In my opinion, the reporting capabilities are lacking tremendously in the platform. And the New Rep

11
S
Contributor I
1 month ago
GingerG
Helper I
GingerGHelper I
posted in Let's Talk Shop

Pulling Survey Data

We have a survey (course evaluation) at the end of each course. This evaluation is required and it is the end object marker for users to receive their certificate. Pulling the evaluation report for all of our courses is very cumbersome. Right now, I pull them all quarterly because it takes so long to complete but I’d like to do it monthly.I do not know that there is another way around going to each course and pulling the training material report but I thought here would be a great place to find out. What do you guys do?We do not want to use survey monkey or any other outside source at this time. We are looking into Learning Impact but right now that’s not an option either. I’m open to hearing how you all use those though. It may plead my case for going that direction moving forward.Thank you!

13
gbito
Novice I
2 months ago
L
Helper I
lhubbardHelper I
asked in Let's Talk Shop

A catalog of courses, that can't be a course yet

I see this idea was put up quite a while ago. What are you all doing for this challenge?Imagine you have effectively a catalog of topics/courses offered on location for customers. The date and location isn’t set until interest is expressed. So, no sessions can be created. This is not an ecommerce thing, the customers are internal. How do your customers tell you what they want so you can create the sessions or maybe even a new course for their people to self enroll?Do you use Docebo for that, or outside processes?

6
Neil Patterson
Helper III
2 months ago
J
Contributor I
JenWadsworthContributor I
asked in Let's Talk Shop

SCORM 2004 package include non-linear sequencing.

Hello!I’m onboarding and loading SCORM file from a vendor. I received this message while loading a course:Can anyone tell me what the learner experience will be if I use this course anyway? It’s a vendor course, so I can’t edit it. But I’m curious about what the learn might miss out on because of the error.Thanks!

5
TaiSaxty
Helper I
2 months ago
Cindy McElhinney
Helper II
Cindy McElhinneyHelper II
posted in Let's Talk Shop

Managing channels

Over in the Products Tips and Tricks @Danyel posted an interesting question about channels vs catalogs and that got me thinking about channels.  We love channels. We love channels so much, I think we have too many channels. It’s overwhelming. And my team is always saying can we have channel for this and a channel for that and of course the answer is yes! So we make more channels. Having said that, I also would say that we don’t really have any unnecessary channels that are just fluff or redundant so I just need to find a better way of serving them up to the users without them having to scroll and scroll and scroll and end up getting overwhelmed. I don’t know maybe it’s not a problem for most people. Aren’t we all used to doing that anyway with our own TV channels and streaming services every day? I’d definitely be interested in hearing if anyone else has that feeling or has a great solution for keeping all their content organized. 

5
tely
Novice II
2 months ago
J
Contributor II
JEntisContributor II
posted in Let's Talk Shop

Tips on designing a CE system and assigning Credit values to courses

Hi All!With our previous LMS we had a 25 hour/year CE requirement, with certificates offered to those who met that requirement or went above and beyond (Bronze, Silver and Gold levels). Our old LMS made it easy to both assign a time value to items (such as video length) or time spent on an activity (such as a webinar).We have paused this entire system while we’ve transitioned to Docebo (we launched November 2021) because the focus seems to be on credits vs. time. We are starting to try and redesign our whole system and figure what a new credit-based requirement would look like. We’d like to try and tie gamification badges into this a well. A couple questions for discussion:How many of you have implemented a CE system, what does it look like, and do you have any tips/tricks or best practices? One idea we have is to assign one point to each piece of training material in a course, and that becomes its credit value (5 items = 5 credits). Or, giving documents 1 point and a video say 5 point

3
J
Contributor II
2 months ago
R
ReneedmNewcomer
asked in Let's Talk Shop

Challenging Knowledge Management Question (with LinkedIn Learning Courses)

Hey Community.I need some support in the best way to curate/structure the layout of a collection of LinkedIn Learning Tools that align to our organisations Sales Competencies…. without being too overwhelming, or difficult to navigate.Essentially, there are 5 ‘Capability’ categories, and within each of these, are 3-4 sub capabilities. For each subcapability there are 4 levels - Developing, Beginner, Advanced and Expert. (e.g. Capability1b -Advanced, Capability1b - Expert)To keep it simple…. if you imagine a rubric, it would be 18 x 4 individual headings.(e.g. 1a-Developing, 1a-Competent, 1a-Advanced ….) So here comes the tricky part….For each of these ‘headings’ I have 5-10 curated LinkedIn Learning courses that the team can sift through, to develop themselves in these skills. e.g. if they are at a competent level but want to work towards being Expert, there are two ‘headings’ worth of content that they could use to upskill themselves.So, all up, ~350 courses, across these 72 different

5
R
2 months ago
TaviaRitter
Helper I
TaviaRitterHelper I
asked in Let's Talk Shop

Lets count... Catalogs, Groups, Branches, Pages... how many do you have in your platform?

Curiosity here, driven by a question on why certain development is prioritized over others, and a sort-of get-to-know-you… @Adam Ballhaussen will join in here too! How many do you have in your Docebo platform: Copy/Paste and add your answers (and any other things you count in your platform:Date of Launch (age of platform): October 2021 Registered Users: 150,000+ Power Users: 26,000+ Monthly Active Users: avg 4,000 +/- Branches: Thousands - created via an API, so I am not sure how many Groups: 67 and growing Course Catalogs: 199 and growing Categories: 63 Pages: 124 eLearning Courses: 1119 ILT Courses: 0 Learning Plans: 6 Channels: 18,954 

2
TaviaRitter
Helper I
2 months ago
dklinger
Hero I
dklingerHero I
posted in Let's Talk Shop

Tips to keep your technical debt to a minimum

In another thread? I talk about technical debt and how Docebo works to resolve aspects of it with the community.An important point that a spin on technical debt is the amount of overhead an implementation builds into its workflows to support its business.Let me mention 5 tips to minimize your overhead and maybe others can add on to the thread over time.integrate your user creation and termination (minimizing user creation)  Leverage an SSO if your organization has one (minimizing authentication concerns)…login will always be the highest level concern with a system - if you can offload this to your IT / Service Desk folk - that is one less concern to come to you. Leverage PUs - give out roles to people to minimize and decentralize common operations (course curation, “lookup and assist”, and reporting roles are three common ones…) Leverage Enrollment Rules - minimizing your deploying by hand learning for roaming scenarios like new hire training.. As you aim to implement? Host a master do

5
Bfarkas
Helper III
2 months ago
L
LibraryTrainerNewcomer
posted in Let's Talk Shop

Allow Managers to Enroll User to Specific ILT Session

Currently, managers can enroll users into an ILT, but they cannot enroll the user into a specific session for that ILT. This is problematic for us because our new hires’ first ILT is on their first day of employment. They have no way of logging into the platform to enroll themselves into the ILT session for their first day of training. Has anyone experienced this and have a workaround?

8
K
Novice II
2 months ago

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