Reports not pulling through data

  • 15 March 2023
  • 7 replies
  • 46 views

Userlevel 2
Badge +1

Hi, is anyone else experiencing any issues with custom reports not pulling through data today?


7 replies

Userlevel 6
Badge +3

Same happening here...hmmm

Userlevel 2
Badge +1

@JeanetteMcVeigh thanks for letting me know. I have raised this as an issue with support, it might be helpful to do the same?

Userlevel 6
Badge +3

@JeanetteMcVeigh thanks for letting me know. I have raised this as an issue with support, it might be helpful to do the same?

done...waiting on reply

Userlevel 6
Badge +3

Reply from support (via chat)
“There is a known issue at this time for custom reports and our development team is working on a task to resolve this as quickly as possible.”

Userlevel 6
Badge +3

Hi @Lucy Dolphin, while I don’t have the chat open any more, I had to walk away, I just ran my reports and all seem good.  😀

Userlevel 7
Badge +1

@Lucy Dolphin just checking in to ensure all is resolved now?

Userlevel 2
Badge +1

Hi @erin.brisson sorry for the delay in coming back to you - yes this is all working again now :-) 

Reply