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744 Posts
alicia.cheung
Docebian
alicia.cheungDocebian
published in Leaders in Learning
New episode alert! Leaders in Learning S2E1

🔥 It’s time to kick off Season 2 of Leaders in Learning! In our premiere episode, we sit down with Total Rewards maven Jocelyne Wright-McLemore—and she does not hold back. From faking it until you make it, to why she doesn’t like the word fair when it comes to equity, Jocelyne dives into what it really takes to lead today. We’re talking imposter syndrome, psychological safety, AI’s role in rewards, and the future of skills.  Catch the highlights on LinkedIn or watch the full episode. What resonated most with you? Let’s keep the conversation going! Discussion Questions:Jocelyne's "fake it till you make it" mindset emerged from necessity. When has "betting on yourself" paid off in your career, even if you felt unprepared?Jocelyne had a breakthrough when her executive coach helped her embrace vulnerability. How has asking for help impacted your growth as a leader, or what prevents it?Beyond pay, how is your organization evolving its "Total Rewards" to include wellness and growth? How is

652
alicia.cheung
Docebian
matt.lewis
Docebian
matt.lewisDocebian
published in News & Announcements
Your Support Journey Continues: AI Chat is Here!

Hello Docebo Community 👋 As a follow-up to our exciting announcement about the Docebo AI Support Agent, we're thrilled to share a significant leap forward in your support experience: the launch of Phase Two! Our AI Support Agent has been actively learning and improving in the Help Center. Now, we're moving its power directly to you with a new AI-powered chat experience.  What's Happening in Phase Two?As part of our ongoing commitment to enhanced support, we're now activating our new AI-powered chat experience for some of you. During this initial phase, it will be available on selected customer platforms - primarily those with enhanced support packages - during specific operational hours each day. This phased approach allows us to gather feedback and continue refining the experience.  Our goal is a full launch to all eligible customer platforms in July. Why the Phased Rollout?This strategic approach ensures a seamless and optimized experience for everyone. It helps us:Gather targeted f

1921
maria.lecoindre
Docebian
matt.lewis
Docebian
matt.lewisDocebian
published in News & Announcements
July 2025: Upcoming Holiday Support Hours

Docebo Support will have modified hours of operations for the following upcoming public holidays:  On Tuesday, July 1st, our Canadian offices will be closed in observance of Canada Day. As a result, our offices will be operating with limited staff. Chat support will be closed at 11AM Eastern on July 1st and will reopen at 1AM Eastern on July 2nd. Phone support will remain available all day. On Friday, July 4th, our US offices will be closed in observance of Independence Day.Docebo Support Operations will operate as normal during this holiday. On Thursday, July 19th, our French offices will be closed in observance of Bastille Day.Docebo Support Operations will operate as normal during this holiday. 

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matt.lewis
Docebian
alicia.cheung
Docebian
alicia.cheungDocebian
published in News & Announcements
🎬 Leaders in Learning Season 2 is coming soon!

Leaders in Learning is back, and we just dropped the first two Season 2 teasers! New season. New guests. New insights. Same chairs. This season, we’re getting real about navigating transformation—and what L&D leaders actually need to thrive in today’s world. 👀 And we’ve got a new voice behind the mic. 🎙️ Meet our Season 2 host: Brandon Carson, Docebo’s Chief Learning Officer. Check out the official Season 2 Trailer and Meet Our Host teaser on LinkedIn!Episode 1 drops June 25th. 🔥 If you’re new here, Leaders in Learning is an award-winning series uncovering learning principles that shape careers, businesses, and journeys of top industry leaders. Catch up on Season 1’s episodes here. Connect with us→ Subscribe to the Leaders in Learning newsletter.→ Subscribe on YouTube. Join the conversationAhead of this season, we’ve created a brand new Leaders in Learning discussion category in Docebo Community for members to connect and engage in meaningful discussions around this incredible i

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alicia.cheung
Docebian
erin.brisson
Docebian
erin.brissonDocebian
published in Water Cooler Talk
👋 Introduce Yourself! | Meet the Community

Hey there, community!  It feels good to be here, right? We are so excited to have you here and to be building this community together. Let's start off by getting to know each other. This is a big community that is going to continue to grow, so I'd love for every new face to reply to this thread and share a bit about themselves. Here are a few questions to get you started, but feel free to add whatever you'd like in the comments below! What's your name? What's your job title and industry? How long have you used Docebo? Where are you located? In your opinion, what is the most underrated Docebo feature? If you could have any one superpower, what would it be? (optional) What’s an interesting yet little-known fact about yourself?  Once you've introduced yourself in this thread, go create your first post! Pro tip: sort the thread by Newest First so that you can see replies from our newest community membersYou can edit how reply threads are sorted via this dropdown  You may want t

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Novice I
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Docebian
angela.cascellaDocebian
published in News & Announcements
Updated sub-processors list for the Docebo Platform

This post is from Docebo’s Compliance team. We’ve updated the list of sub-processors for your learning platform. Docebo is modifying our list of third-party sub-processors, as regulated by our Agreement. This post outlines the changes to our list of third-party sub-processors. No action is needed on your side. New Sub-processorThe following sub-processor will be added to the sub-processors list. It will be added to the sub-processors list and activated after 30 days from the date of this communication. If you activate AI features in our content creation tool - namely Creator -, Colossyan will be engaged by default once the new Docebo AI service is enabled.Subprocessor Name: ColossyanSubject Matter of the Processing: Service Provider used to create videos from text via artificial representations of individuals (“AI Avatars”)Processed Data: Input provided by the LMS Admins to prompt AI Avatars to speak and perform. Any information LMS Admins decide to upload to create a customised AI Ava

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A
Docebian
erin.brisson
Docebian
erin.brissonDocebian
published in All about Inspire
Congratulations to the TWO lucky winners of our Inspire 2025 Docebo Community draw!

Can you believe it? Inspire 2025 is here! For anyone attending, I’d love to meet you in person and give you the chance to WIN. All you have to do is stop by the Docebo Community booth at any time throughout the event to scan your badge for an entry into the draw for a chance to win one of two available prizes of your CHOICE! From earbuds, to headphones or an Apple watch, there’s something for everyone 🙂 Check out the incredible prize options available to choose from and how you can earn a BONUS entry 👇👇👇 Ember Mug² Plus (USA) Gen II - Black 14oz Designed for home or office, the new Ember Mug² does more than simply keep your coffee hot. This smart mug allows you to set an exact drinking temperature, so your coffee is ever too hot or too cold.   Instax Mini 12 Camera The super bubbly INSTAX mini 12 is bursting with joy, creativity, and colour Not only is this instant camera available in five eye-popping pleasing tones – Pastel Blue, Mint Green, Blossom Pink, Lil

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ssartain
Novice III
erin.brisson
Docebian
erin.brissonDocebian
published in Water Cooler Talk
How do I search the Feature Roadmap and existing Ideas portal?

We are really excited about all the positive feedback we’ve received so far on the NEW Ideas portal. Thanks to all of you for following the new process of searching the Feature Roadmap and existing Ideas in the portal before submitting a brand new idea using the Idea Submission Template.  Speaking of searching, I wanted to make this quick little guide to help show how to search both places for anyone new to the community or anyone in need of a refresher.  Search the Feature Roadmap Navigate to the Feature Roadmap Click on the magnifying glass beside Docebo Feature RoadmapPlease note, if you click on a feature card after searching, once you exit the feature card, your search results will be lost and you will need to perform the search again.  Search existing ideas in the Ideas portal Navigate to the search bar located ABOVE the Feature Roadmap Type in the keyword(s) for the idea you are searching. It will auto populate the 5 most relevant ideas based on your keyword(s) To enhance your s

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erin.brisson
Docebian
madeline.coke
Docebian
madeline.cokeDocebian
published in News & Announcements
Become a Docebo Champion today!

We’re excited to introduce the Docebo Champions Hub, Docebo’s customer advocacy program, designed exclusively for our valued customers like you!  Here are a just a couple of exciting benefits that await you:  🚀 Showcase Your Success and Personal Brand: The Docebo Champions Hub offers various opportunities for you to shine and showcase your achievements. Share your success stories, insights, and experiences to elevate your brand. Become a thought leader in the learning space, and inspire others on their learning journey. 🏆 Earn Rewards and Leaderboard Badges: Your efforts deserve appreciation. As you participate in activities that best suit your interests and expertise, you’ll earn points that can be redeemed for rewards, and climb the ranks on our leaderboard! We truly value your partnership with Docebo and we look forward to welcoming you into the Champions Hub and celebrating your successes together!  Become a Docebo Champion today to start earning points!If you are already a Doceb

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madeline.coke
Docebian
erin.brisson
Docebian
erin.brissonDocebian
published in The Learning Career Board
What should I know about the The Learning Career Board?

Welcome to the The Learning Career Board!This post explains the purpose within this discussion category. What is this category about?At Docebo, we've noticed a growing trend: people are sharing job opportunities on LinkedIn and in one-on-one conversations with their networks. To help meet the need for a more collaborative, one-to-many platform, we’ve evolved this dedicated space in our community. Our goal is to enable training practitioners and learning leaders in the field to better communicate, share opportunities, and foster meaningful connections within this profession. What can I do here?This category is your go-to resource to search and post impactful careers that shape the future of learning. If you are looking for a new opportunity or are in search to fill an open role, this is where you can browse and post career opportunities in learning, development, and training across various industries.  Is there a specific format to follow when posting a new opportunity?Yes! Please use t

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erin.brisson
Docebian
T
TennileFormer Docebian
published in News & Announcements
Join Us at TEDAI Vienna: Europe’s First AI-Dedicated TED Conference!

Docebo is the official business learning partner for TEDAI Vienna, happening from October 17-19, 2024, in the beautiful city of Vienna, Austria. This groundbreaking event will bring together the world’s brightest minds in AI, including speakers like GitHub CEO Thomas Dohmke and Google DeepMind VP of Research Raia Hadsell, to explore how AI is transforming industries—including the future of learning.  🔍 What to Expect:Inspiring Keynotes & Panels from AI thought leaders Hands-on Workshops (including sessions led by Docebo!) Networking Opportunities with AI pioneers and industry experts Hackathon at the United Nations Industrial Development Organisation (UNIDO) focused on real-world AI solutions 💡 Docebo will be leading workshops and participating in panels to share insights on how AI is shaping the business of learning and the need to future-proof skills. 🎟️ Special Offer for Our Community:  As a valued member of our community, we’re excited to offer you an exclusive 50% discount

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Annalisa
Docebian
AnnalisaDocebian
published in News & Announcements
Capitalization standardization for enhanced accessibility and better content design

👋 Hey Docebo users  We have some important news to share about the future of the user interface of Docebo Learn.  In our commitment to continually improve and adapt to the evolving needs of our users, we are about to start a journey towards enhancing accessibility and aligning with market standards through a capitalization standardization process. Docebo Learn has been developed using title case capitalization, meaning all the words included in labels (the texts shown in the interface) are capitalized according to some complex style rules. Starting from the November monthly release (planned for the week of November 20, 2023), and for the next few months, we will slowly move to sentence case capitalization, meaning only the first word of labels will be capitalized. Here's what you can expect from this capitalization standardization process:Enhanced accessibility: Our primary goal is to enhance the accessibility of Docebo Learn with better readability. Sentence case texts are easier to

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D
Influencer I
SuperShaune
Docebian
SuperShauneDocebian
published in Water Cooler Talk
Ask a CSM: What Are Other Companies in My Industry Doing with Docebo?

What Are Other Companies in My Industry Doing with Docebo? One of the most common questions we hear from clients - "What are other companies in my industry doing with Docebo?"Industry benchmarks can certainly be insightful, but the real question is: How can you make learning work best for YOUR business? Instead of chasing comparisons, let’s first focus on aligning your L&D strategy with your company’s goals, measuring what truly matters, and securing leadership buy-in.Most importantly, this shouldn’t be a solo effort by anyone, but rather an ongoing, iterative discussion with your Customer Success team - a true performance partnership where we work together to refine your approach, interpret platform data, and drive meaningful impact. Industry insights are valuable, but the most effective learning programs are built through collaboration, measurement, and continuous optimization tailored to your unique business objectives. Let’s start from the beginning: 1. Define Success - Then Fi

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SuperShaune
Docebian
matt.lewis
Docebian
matt.lewisDocebian
published in News & Announcements
Your Support Experience Is Evolving - Say Hello to the Docebo AI Support Agent!

As part of our ongoing commitment to delivering faster, smarter, and more personalized service at Docebo, we’re integrating advanced AI technology into our support experience, starting with the Help Center. With this upgrade, you’ll get quicker answers, shorter wait times, and easier access to the info you need - right when you need it. Phase 1:  May 12, 2025Our new AI-powered support agent is now available in the Docebo Help Center for authenticated users. Built with generative AI search, it delivers instant answers right when you need them - accessible via a simple widget in the Docebo Help Center (a.k.a. The Knowledge Base). For assistance from our support team, please continue to reach out through our existing communication channels. Phase 2:  June 2025Next, we’ll bring this AI agent to all chat services, along with a refreshed, smarter chat experience. Stay tuned for more details! Phase 3:  July 2025Full rollout of the new chat experience to all customers. With this addition, chat

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maria.lecoindre
Docebian
monica.cheek
Helper I
monica.cheekHelper I
asked in Water Cooler Talk
Latency Issues today?

Anyone experiencing latency with the course management area?  It’s taking awhile for me to move around within that area today.  Cookies/cache/browsing history has been deleted.   

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C.Slyter
Novice II
maria.lecoindre
Docebian
maria.lecoindreDocebian
published in News & Announcements
🤖 Smarter Docebo Help Search - Find Answers Faster with AI

We’re excited to introduce an enhanced search experience to Docebo Help! Now, when you search for answers in Docebo Help, you’ll get faster, more relevant results automatically pulled from:🔍 Our Internal Knowledge Base📚 Docebo University💬 Docebo Community This isn’t just a search upgrade - it’s about helping you find what you need and resolve problems more quickly. Here’s what it means for you:💬 24/7 self-service⚙️ Faster, more accurate answers📈 Part of our growing AI-powered tools - more enhancements coming soon! This update reflects our commitment to enhancing your experience by combining innovative technology with world-class support. Thank you for being part of the journey! 🚀 

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asad1213
Docebian
S
Helper II
SwatsonHelper II
asked in Water Cooler Talk
Docebo Customer Collaboration Events in St. Louis, MO

Hi ​@Jay.Kolbenson, Can you provide us the upcoming Docebo Customer Collaboration Events? I am particularly interested in the one in St. Louis, MO.

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Mirza
Novice I
cheyenne.carpenter
Docebian
cheyenne.carpenterDocebian
posted in News & Announcements
Unlock Your Docebo Potential: New ILT Dates Just Added!

Calling all new (to new-ish) Docebo Super Admins! Want to boost your skills and confidence? We've just added more dates for our popular Fundamentals Series Instructor-Led Trainings (ILTs). This is your ultimate opportunity to build the basics with real-life practice. We believe in flexibility, so you can enroll in the full Fundamentals series or partial courses that align with your specific goals and budget. It's training built around you.Get ready for an immersive experience:Direct access to Docebo experts in live sessions. A personal Digital Training Environment to practice new skills. A detailed Participant Workbook filled with actionable insights. Practical exercises that connect theory to real-world application.These trainings are designed to transform you into a confident and capable Docebo System Administrator. Think of it as a fun, intensive bootcamp where you'll gain the skills and confidence to create truly engaging learning experiences.  Instructor-led Training Course Name

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cheyenne.carpenter
Docebian
matt.lewis
Docebian
matt.lewisDocebian
published in News & Announcements
June 2025: Upcoming Holiday Support Hours

Docebo Support will have modified hours of operations for the following upcoming public holidays:  On Thursday, June 19th, our US and CAN offices will be closed in observance of Juneteenth.  As a result, our offices will be operating with limited staff. Chat support will be closed at 11AM Eastern on June 19th and will reopen at 1AM Eastern on June 20th.  Phone support will remain available all day.

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matt.lewis
Docebian
S
swilsonNewcomer
asked in Water Cooler Talk
Has anyone been able to change the graphic of the activity overview widget?

The graphic/chart is boring.  It would be nice to change colors too.

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K
matt.lewis
Docebian
matt.lewisDocebian
published in News & Announcements
Update to Technical Support Surveys

We are excited to announce some upcoming changes to our Support Surveys. As part of our ongoing commitment to improving your experience we are simplifying our surveys sent after support interactions. What's changing:We’re moving from a 1–10 rating scale to a simpler 1–5 scale We are migrating from our previous Tool into our main Support software What's not changing:Our commitment to an incredible customer experience Why is this changing:We’ve made this change to make it faster and easier for you to provide feedback. As lifelong learners, your feedback provides deeper insights into what’s working well and where we can improve. We’d love to hear from you after every support interaction—your voice truly makes a difference. 

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averygrammel
Contributor III
CTempleton
Novice I
CTempletonNovice I
posted in The Learning Career Board
Digital Adoption Consultant

Hey folks!We at Keelvar are in the beginning stages of looking for an experienced Digital Adoption Consultant for a few months to help push through building of some in app content. Ideally this would be someone with experience using WalkMe, Whatfix, or a similar digital adoption tool. I’m a team of one, so because of my limited bandwidth, this short term role would be a massive long term help to me. Preference would go to folks in Europe so we could bring you to Ireland briefly to get you up to speed with me directly. If you’re interested, please share your contact info here and I will share details as I get the role solidified.

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CTempleton
Novice I
StephanieGross
Novice I
StephanieGrossNovice I
asked in Water Cooler Talk
Let me Introduce Myself

What's your name?  Stephanie Gross What's your job title and industry?  Senior HRIS Analyst and Real Estate/ Property Mgmt How long have you used Docebo?  Onboarding now Where are you located? Denver, CO In your opinion, what is the most underrated Docebo feature? custom pages for training themes If you could have any one superpower, what would it be? Teleportation (optional) What’s an interesting yet little-known fact about yourself? I have a Spock ear aka Elf ear. lol

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KMallette
Hero II
NateC
Helper I
NateCHelper I
posted in Water Cooler Talk
Friendly warning for Rise users

Good morning or afternoon eLearn enthusiasts.In the last few weeks I have started noticing an issue that keeps coming up when replacing Rise courses on Docebo.When doing a straight swap of Rise content (i.e. creating a version that will automatically overwrite previous versions), always double-check that all of your Continue buttons remain intact. I typically find that after I have replaced a module more than once, they start to disappear. (Even if I’m just making minor text changes that do not affect the structure). When this happens, you will have to create new versions & swap them out manually.I should mention this happens whether or not you’re using the Central Repository.I just wanted to share this. I haven’t bothered w/ a ticket yet, though i probably should. But I’m sure it would end up being a long conversation & I honestly don’t have time for that at the moment. So for now I’m just letting people know to keep an eye open for it.

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NateC
Helper I
T
Influencer I
Teresa OInfluencer I
posted in The Learning Career Board
Job Opportunity: LMS Administrator - Docebo (12-month Mat Leave)

Company Description At OWL - Open World Learning, we empower nonprofits by providing zero-cost online courses and resources for staff, volunteers, and board members. Built on the Docebo platform, OWL is run by Intercap Inc, out of our Toronto, ON office. The free platform offers nonprofits custom online courses in HR compliance, volunteer management, board governance, DEI, mental health, leadership skills, and more, all housed in our intuitive eLearning library. We're looking for someone with solid LMS admin experience, ideally within Docebo, to join our small, supportive team for a minimum 12-month maternity leave period. If you know your way around an LMS, you're a quick, eager learner, and you’re amazing at troubleshooting, we’d love to hear from you!  Role Description This is a temporary hybrid role for a Learning Management System (LMS) Administrator located in Toronto, ON. As SuperAdmin on OWL, you are responsible for the day-to-day administration of the platform, including syste

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Influencer I

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