Question

Imported LinkedIn Learning Courses not loading

  • 23 April 2024
  • 1 reply
  • 12 views

HI there,

 

The courses I am importing from LinkedIn Learning are not loading. 

I can get the courses from Content Marketplace, add them to a catalog and specific courses. However, when learners click on the thumbnail, get to the course, and click “Start Learning”, we receive 2 errors. The first is it cannot connect with LinkedIn.com. The Second is the page cannot be found. 

 

Can someone please provide support and troubleshooting steps for this issue? 

 

Thanks, 

Megan


1 reply

Userlevel 2
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We were told by LinkedIn Learning that we need to have the courses play in a new window, as that is all they support right now. Once we did that we stopped having this issue. You might want to give that a try!  You can do this by going into the Training Materials tab and editing the ASCII file, changing the view type to New Window. I know Mobile doesn’t support it, and I was told...basically that they’ll have to see what happens, which I’m not exactly excited for.

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