Odd Community Glitching

Thank you for bringing this to our attention @gstager, and thank you for that screenshot! We appreciate you letting us know. I’ve contacted our vendor to discuss the behavior you’re seeing. In the meantime, I’d like to ask a few questions so I can provide their support team with more information:

• What browser do you use, and is it updated to the latest version?
• What type of device do you use to browse Docebo Community?
• Have you cleared your browser cache recently?

@gstager Thank you so much for the details!

I’ve heard back from our vendor’s support team. Their current solution is to refresh the page, as this should eliminate the error. It seems this is something they’ve encountered from time to time, and they are looking into it. I’ll update this thread when I hear more!

@gstager One last question if you have the time! Do you happen to recall what you were doing before seeing this error? Our vendor has said this issue has been difficult to capture and any detail could be helpful to them.

Clearly my posts come with system bugs to spread….

Well - as I recall I had just been in to read the post left by @Bfarkas 2 minutes earlier as shown in the screenshot. When I came back out - (usually by clicking on Recently Active Posts) That’s my “go to” - I saw the alien language.

Yes it is difficult - I have been in the community since about November and this is maybe the 3rd or 4th time I’ve seen it. So not super frequent.

 

Thank you so much! I’ll pass these details on to our vendor.

Thank you @gstager! I’ll see if I can’t replicate this and provide this to our vendor. I really appreciate you keeping an eye out!