Any time I open a ticket with Docebo lately, none of the ticket# links work. It sends me to help.docebo.com and then says the ticket is no longer active, despite giving me the link and being a new and unresolved ticket!
My most recent interaction with Docebo support was horrible. I mean, what kind of half-assed response to an urgent issue is this? That’s all I got “Invalid date bug”. Nothing else to assist. Not too pleased here lately.
![](https://uploads-eu-west-1.insided.com/docebosuccess-en/attachment/0adf42d1-806e-4233-ba5c-67e9d7fb6092.png)