When certain products within my organization are sold to a customer, training boot camps are required and the costs are included in the sales contract. The boot camps are open courses, and they are available for purchase /enrollment in our Docebo-based university. For those customers whose training costs are included in a product sales contract, we provide a coupon, which allows them to enroll at no cost. The issue we have is that even though the cost is reduced to $0.00, users still have to provide billing information. Once the billing information is provided, users can enroll without providing credit card information. However, if billing information is not entered correctly, the enrollment is denied, but the coupon limit is reduced even though the transaction did not go through.
Is there a way to remove the billing information requirement when a coupon provides a 100% discount.
Thank you,
