New Zoom V3 Integration - Guidance Please!

Hi All, 

We were able to successfully pair Zoom V3, but there are a few things to know. 

• V3 doesn’t use multiple accounts in the same way Zoom V2 did
• V3 requires one Zoom Account to connect, from which it can access any employees file that has a licensed Zoom Account
• We had to work with our Internal Zoom Admin, he needed to create a specific Zoom V3 account for us to use
• From there the process was as follows:
  • We opened an Incognito browser, logged into that specifically created Zoom account using our SSO Platform Okta. 
  • We then logged out of Okta and back in with one of own personal accounts and accessed Docebo
  • From there, we accessed the admin menu, clicked on Zoom V3 and were then able to successfully add and pair the account
• Ultimately, you need access to an Admin Level Zoom account to pair the connection
  • You will likely need to speak with your IT Zoom Admin to do this
  • Every employee account that needs to be an instructor/Host/Alternate Host needs to have a licensed Zoom Account as explained in the Zoom V3 documentation
  • If you want to use the Registration and Authentication features it will force your users to create Zoom Accounts, if they dont have one. 
  • For extended enterprise, while we have not officially begun using Zoom V3, it appears from our testing that both Registration and Authentication cannot be turned on
    • However, having registration only enabled allowed external users to access the system and track attendance. Keep in mind their, Docebo and Zoom emails must match and Docebo will need First/ Last Name and email filled out. 

We’ve been going through the Zoom V3 testing process for quite some time now and have not fully implemented it yet. We are still using Zoom V2 functionality as a result.