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Dear all

I have a customer using one of my subdomain (extended enterprise). They currently use it internally and we have configured their SSO. No problem.

Now they want to provide access to their external users, which uses another SSO (different IP ID, different metadata...).

How can I solve that:

  • can’t find a way to add a second SSO to my extended enterprise domain. Correct ?
  • or do I have to use another extended entreprise subdomain pointing to the same branch but using the second SSO ?
  • or do I have to treat it as another distinct extended entreprise domain (own branch, own SSO)?

Thank you in advance

Hi there,

You would have to leverage another SSO option on the platform. Typically individuals will opt for OpenID

You can utilise OpenID Connect and here is the Knowledge base article to aid towards this setup - https://help.docebo.com/hc/en-us/articles/360020125299-Docebo-for-OpenID-Connect

You would not be able to set up another EE and point this to the same branch. You could set a branch as as a descendant to the one you have currently and point the EE to that. You may want to consider what impact that would have for Reporting/Poweruser access etc also.

Thanks @DPatel ! Let me have a look at your suggestion. Much appreciated !

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