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Zoom integration

  • November 1, 2022
  • 2 replies
  • 135 views

I have all my accounts paired but when I go to attach a course to one.  It gives me a red box with the words “Warning  Error while synchronizing the video conference tool. Please save your changes to try again.”  I put the password to login to the zoom account with in the setup but it does not seem to be working.

2 replies

Bfarkas
Hero III
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  • Hero III
  • November 1, 2022

I would go and reset/recheck the passwords, I almost always have a password matching issue when getting that message on any of the VILT platforms.


lrnlab
Hero III
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  • Hero III
  • November 2, 2022

Hi @seekgod71nc yes this seems like a password issue.