Skip to main content

We have a situation at our firm that assistants tend to do a lot of the administrative work for our senior people. This administrative work of course covers managing their calendars. 

Since our system is set up as SSO and if when someone logs in manually they would need a security key that is generated personally for for them. This creates an inability for the assistants to register for courses/session that their bosses need to attend. 

Has anyone else run up against this issue and have they figured out a good work around.

So far all the ideas we’ve come up with are clunk at best and undoable at worst. We’ve thought about making every assistant a power user with their only user being their boss but that is just an unwieldy solution. What we’re currently doing is having the assistant work with the course’s power user. This is not ideal either but it’s better than the alternative.

Only two ways I’ve seen for this is the power user setup you’ve already described which is quite heavy for the task, and doing a “request” type form that is technically external to docebo (qualtrics in this case and embedded into a docebo page) and upon submission it triggers an api flow which handles the enrollment process as a super admin. In this second setup, the qualtrics form used the id of the logged in user to restrict the list of available enrollees, if there was only one it would auto select, and then they just choose the enrollment information and submitted.

Reply


Terms & ConditionsCookie settings