Morning - when going into peoples summaries, we are getting an unusual error for the first time.
Best answer by erin.brisson
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Error 500 when trying to pull people's profiles
Userlevel 7
+6
*knock on wood* I am not seeing this error. Logged in as superadmin, if it makes any difference.
Userlevel 7
+6
I just for a confirmation that this is a real thing going on….will have a ticket # that yawl can reference shortly….
Superadmins aren’t seeing this, but PUs are. They are working on a fix.
Superadmins aren’t seeing this, but PUs are. They are working on a fix.
I’m a superadmin and am having the issue.
Superadmins aren’t seeing this, but PUs are. They are working on a fix.
I’m a superadmin and am having the issue.
Oh boy, now I am too! First thing this AM I wasn’t having this issue, which probably caused confusion for the first chat agent I talked to.
SA reporting the issue...just placed a ticket and they confirmed a fix is in development.
Userlevel 7
+6
If it helps to refer people to a ticket # 253580.
Thanks for the update as we are experiencing the same issue.
Userlevel 7
Hi everyone, we are aware of this issue and are actively working to resolve it as quickly as we can.
Please follow this KI post:
Userlevel 3
Checking on status of this issue. It’s been several hours since first reported.
Userlevel 7
Checking on status of this issue. It’s been several hours since first reported.
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