How are people handling users who do not start or complete a course? We are looking at course completion rates and need ideas for how to get more people to complete a course? We have started notifications as reminders with information on how to unenroll from a course but are there any other best practices that anybody can recommend? Do any of you do user clean-up to remove people who have not started a course? If you do, is there any special process you use to do the cleanup?
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