So we have set up our Zoom integration so that webinars/ILT’s can be run over zoom. It has its own zoom account.
Setting up a test ILT course with a test session and test event utilising zoom as the web conferencing tool works fine. The session starts, the button appears and I can join the zoom on my own account and have the relevant functionality as a host like recording etc.
Bolstered by this test, I went ahead and created a real ILT with real people.
The button appeared, but I could not join as a host, only an attendee. I was set as an instructor in the session as were two others. No one else was in the zoom, no one else had started it and I was kicked out after 10 minutes because the host did not attend.
I am confused and wondered if anyone could offer any clarity as to what decides who the “host” is when a zoom is started from Docebo so that we can avoid this problem in the future?