Alert Permission denied Error for Survey on Phone

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I’m wondering if anyone else has experienced an “Alert Permission denied” error when attempting to access a Docebo survey on a phone. I’m still gathering details from the user as I have not been able to replicate the issue myself.

Others have successfully accessed and completed the survey. I’ve done so from my phone both with and without the App.


  • User clicks on an enabled “Enrollment Link” for the survey from their phone using the App
  • User receives the message:  “Alert Permission denied” (screenshot provided below)

I’m guessing it may be a setting or security feature related. Hoping someone could provide some insights. 



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