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So I am looking through Advanced settings, and maybe someone has some more insight to what this feature is or can someone help clarify what this means?

  • Anonymize Deleted Users: while this option is enabled, the deleted users’ data is stored in the platform in anonymous mode and it will no longer be possible to retrieve it, even by disabling the option. This option is enabled by default if you have activated your platform after September 2, 2021.

This is from the knowledge article: https://help.docebo.com/hc/en-us/articles/360020079900-Managing-the-Platform-Advanced-Settings

I was assuming that when a user is deleted we can no longer retrieve the data anyway, but does this just mean we are making user deletion even more permanent and un-retrievable in the event of an accidental deletion?

That’s what I got from the explanation...Think the idea is that it’s permanently changed on the database so it can never be retrieved; some companies do require this to protect data integrity and for audit purposes.

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