Skip to main content

App mysteriously removed

  • 31 July 2024
  • 6 replies
  • 35 views

Has anyone experienced an app (like SAML) just disappear?

6 replies

Userlevel 7
Badge +8

no...are you sure someone didn't unload it by mistake? Are you able to reactivate it?

Userlevel 1
Badge +1

@lrnlab can you clarify what you mean by unload? I am curious because I didn’t see any sort of uninstall options. Yes, I was able to reactivate it. Thanks for your help!

Userlevel 7
Badge +8

Glad you got it back…

I mean you can deactivate it whenever you wish via the same place you aded it

 

Userlevel 1
Badge +1

Thanks again @lrnlab you can also toggle “Active” off in the SAML page.

 

Unfortunately, deactivating SAML doesn’t seem to be captured in the audit log.

Userlevel 1
Badge +1

Also, I noticed that deactivating an app doesn’t actually remove it. In our case the app was removed.

Userlevel 7
Badge +8

the audit app does not track everything (ir maybe it does but we dont have access to all the data) ex: the date a session was created, is a datapoint we’d love to see but do not have...

Reply