In our integration of Docebo we came into an issue where our certificate templates were blank. However we have hundreds of courses tied to (4) different templates. Each having quite a few users issued certificates.
Our rep gave us we had to course by course page by page, de-issue the certificate and then re-issue.
I’ve worked with other LMSs before and this is very time consuming and never heard of.
Has anyone experienced and what is the best way to re-issue to have the templates populate?
Jennifer