Our organization has just launched our power user program! To build up both the channels and the course catalog, we are requiring users to first be trained as an expert and then trained as a Power User.
Additionally, we are training users to view the channels as a “Youtube” where users can view, comment and share untracked content versus the Course Catalog is a “LinkedIn Learning” where things are tracked, you can learn skills, and earn certificates.
It has taken a while for people to understand what materials are job aides versus courses and we feel this separation will continue to help users and managers understand where content goes and what data can be provided on user content interactions.
The Problem: The first time we have a Power User adding a course in the system, they have chosen to add it to both the Course Catalog and Channels.
This is causing panic as we are just integrating other departments and demands for reports on content may not be able to be met due to blurred lines by higher ups not understanding the difference.
Does anyone have advice on how to stop this? Do I need to take away the Expert permissions to this user?
Any advice is appreciated. What do you do in your organization?