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We have a learning plan that consists of eLearning & ILT sessions. We enrolled a manager into the Learning Plan to complete the eLearning but there are no ILT sessions for those courses at this time. We tried to unenroll him from the ILT courses but cannot since the course enrollment was through a Learning Plan.

We are aware that if he is in “Enrolled” status will he receive reminders to complete the course; is there any way around that? 

Is there any way to unenroll someone from an ILT in a Learning Plan if there are no sessions scheduled? We are trying to avoid him getting reminders to complete a course when there are no sessions for the course at the moment.

 

You’ll either have to turn off the notification set for the course or remove the course from the Learning Plan so that you can unenroll him from the course if you want him not to receive the notifications.  Those are really the only two options, as far as I’m aware.  You could remove the course from the Learning Plan for now and add it back when more sessions become available.

We have a similar issue, but in our case we want the learner NOT to access the ILT course page where they can self-enroll to sessions, although we would like to show the ILT course in the Learning Plan for a potential add-on sale. I found out that if you set the status to “Suspended” or “Waiting list” the course page is not accessible anymore.

Your case is slight different since you want the learner NOT to receive notifications. I believe you refer to “Learner Has Yet To Complete A Course” type of notification. Have you checked if they still get it if the course enrollment status is set to “Suspended”?

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