Hi all!
Wanted to get your thoughts on how you’re managing course progress % completion in reporting.
We recently added a CSAT survey to the end of all of our courses, which moved our total course objects/training materials to 2 per course. So each course now has a scorm file and a survey.
The issue we’re bumping into is that learners who’ve already completed the course prior to the survey being added to the course are now showing as 50% complete (1/2 objects complete). They completed the scorm but did not complete the optional survey.
In our reports, we now have a lot of users showing as completed for their user status but 50% on course progress. Do you have any recommendations on how we can show 100% complete for new learners who will go through the course and retroactively fixing this for those who’ve already completed? The survey is optional.
