Hi all,
I’m not sure what I’m doing wrong, but I cannot get courses to show up in Channels without being enrolled. We have it checked in Advanced settings to Show courses where users can self-enroll in channels. I can get assets to show up if I load them from the front end. I am so confused on why this isn’t working. Please help!
Best answer by Adam Ballhaussen
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+7
There another post running with the same question…
did you add your courses to a catalogue you have visibility to? That should do it.
+3
Hey
You can learn more about the exact steps you need to take in the Self-Enrolling into Courses from Channels section of the Creating and Managing Channels knowledge article
Here’s an excerpt from that article:
Learners can self-enroll into courses from channels only if:
- the course enrollment policy is set to free (learn more about enrollment policy for courses)
- learners have visibility on at least one catalog the course is assigned to
I’d wager that you may have missed one or both of these steps in your configuration. Catalogs still serve as the source-of-truth for course visibility for learners. Channels are simply another way to display those courses to learners.
Please don’t hesitate to reply with any follow-up questions! We’ll get these courses visible to your learners in channels in no time.
+2
hi
Just a note, there is also a “master switch” to show self enrollment in channels
You can find it in “Advanced Setting”, “Channels”
you have to activate it , is not active by default
https://help.docebo.com/hc/en-us/articles/360020079900-Managing-the-Platform-Advanced-Settings
Ciao
Marco
Hi
I followed all the steps suggested above and unfortunately the LinkedIn Learning courses are not showing in the specific channels that I assigned to. Right now only the courses I am enrolled in, show up in the channel.
Kindly advise. Thanks!
Thank you
+3
If you can confirm that each of these criteria are true and your users still can’t see the courses in the assigned channels, please submit a ticket to our support team so that they can help you troubleshoot.
If you can confirm that each of these criteria are true and your users still can’t see the courses in the assigned channels, please submit a ticket to our support team so that they can help you troubleshoot.
Thank you
+3
Thanks for confirming
Of course,
When we integrated all LinkedIn Learning courses and content with Docebo, a LinkedIn Learning catalog was created automatically. Since the catalog is an integration and was created automatically, there’s no way to manually add LinkedIn Learning content/courses to the catalog. We also added/assigned users and groups to this catalog. Users/Groups for this catalog consists of all of our employee population.
When we add specific LinkedIn Learning courses to a specific channel, we need to ensure for that specific LinkedIn Learning course, catalog is assigned again on the course management level. Even though LinkedIn Learning catalog was created automatically as part of the content integration, we realized each LinkedIn Learning content/course did not have a catalog assigned to it on the course management level.
In this case, to ensure unenrolled LinkedIn Learning courses show up on a specific channel, we had to manually assign catalogs to each of the LinkedIn Learning courses via Course Management.
I hope I am making sense with my explanations.
Our team is trying to work with someone from Docebo who is a direct point of contact on all things Docebo LinkedIn Learning integration to further investigate. Right now, only way around is to manually assign each and every LinkedIn Learning course to a catalog.
+3
This is really helpful, thank you for following up
If you can confirm that each of these criteria are true and your users still can’t see the courses in the assigned channels, please submit a ticket to our support team so that they can help you troubleshoot.
This part of the answer helped me with my issue of courses displaying for me (admin) but not for others: “The course is assigned to at least one catalog that’s visible to the users with whom you’re testing”
Hi
I was having the same issues with the courses no showing up, but I could fix them by following the steps described in this channel. However, I was trying to include a Learning Plan in the channel along with all the other courses. I followed the exact steps including adding the LP in the catalogs to make it visible as self-enrollment in the channel. The LP still doesn’t show up. Is there something I missed?
Hi
I was having the same issues with the courses no showing up, but I could fix them by following the steps described in this channel. However, I was trying to include a Learning Plan in the channel along with all the other courses. I followed the exact steps including adding the LP in the catalogs to make it visible as self-enrollment in the channel. The LP still doesn’t show up. Is there something I missed?
Were you ever able to figure out why your Learning Plans weren’t showing as able to be enrolled into from the channel? I am having the same issue that only Learning Plans i’ve enrolled into are showing in the Channel.
I’ve gone through all the steps as outlined here, and I can get an included ‘course’ of the Learning Plan to display to enroll into - but not the full Learning Plan, which is what is needed.
Any guidance would be very much appreciated!
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