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Digest Notification - Expired Learners

  • 18 July 2024
  • 1 reply
  • 24 views

Hi All, 

I’ve read through different Community and Knowledge Base articles and we can’t find a clear answer on this question;

  • Daily Notification to all learners showing Overdue courses
    • Our Learners are employees who need to undertake Code of Conduct, Bullying Harassment etc as part of onboarding
    • These are built into a specific Learning Plan for Mandatory Training

We are 7 months into Docebo and have some notifications that work and others that don’t. Understand there is a roadmap solution in future, but hoping the interface is simply to use and has some actual smarts about it.

Also - after applying all the Google (gmail) workaround with Mailbox update, are Gmail users in your platform still not recieving Forgot Password emails etc?

1 reply

Userlevel 7
Badge +8

Have you installed the DKIM and SPF records for your Email in Docebo? This is a necessary step to ensure your emails flow through properly.

https://help.docebo.com/hc/en-us/articles/14656947588114-Domain-Management-Configuring-email-domains

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