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Duplicate users in third party SCORM seats

  • August 15, 2023
  • 0 replies
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Hi Docebo Community,

Anyone having duplicate users in their third party content provider account?

Docebo was using Docebo User’s ID during SCORM course launch, now Docebo is using username/email. Causing duplicate user accounts created in third party seats.

 

It is affecting all of our users and it maxed out the third party seats.