I couldn’t find the answer in the help articles, so figured I would reach out to the community.
Does anyone know if there is a way to find Error Logs for each instance the platform has an “Internal Server Error” or “Server Error” message that pops up?
These messages have been popping up a little more frequently lately and during our testing of different integrations like Zoom V3.
It would be great to see if I could review logs whenever these messages pop up in our platform. We’ve been running into issues lately where users receive that message when attempting to access a vILT event. I’d love to be able to get a HAR file from employees, but our first priority is to get them into the training so they dont miss anything.
Additionally, it would just be nice to see how often this happens and during what activities this occurs for. If there is an API that would provide, that would be great as well, although I didnt specifically see one.
Thank You all in advance!