When I get to the schedule notification panel, I only see Manually no other options or configuration choices. I’m looking for frequency (day, week), time of day, etc.
Best answer by dianex.gomez
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How do I schedule Notification "Digest user enrolled in a course"?
Userlevel 7
+8
That’s what I see as well...strange that there is no option to schedule it...the other digest templates have those options...you found another gap!
Userlevel 7
+1
I just checked, when I’m configuring that notification
The only option I see is ‘Every’ - there is no ‘Manual’ option.
I’d suggest opening the support ticket and letting Docebo investigate this.
Userlevel 7
+3
Concur, I have Alek’s experience as well, seems glitchy.
After inquiring with my Tier-2 team, we can confirm that this is intended behavior due to this particular setting under Advanced Settings (Accessed by going to Admin Gear > Advanced Settings > Advanced Options > Scroll down until you see, "Send immediate notification digest on massive enrollment action"):
If this is checked, you cannot schedule this notification. I unselected it and I am good to go.
Userlevel 7
+1
Userlevel 7
+3
Feels like when that is enabled, the box should basically have an explanation of that instead of just option gone.
Good to know though!
Userlevel 7
+8
Good to know, thank you. I think that’s on by default.
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