When uploading an SSL certificate for the Https app, you need to upload the SSL certificate, a key file, and an intermediate certificate. According to Docebo help, all of these should be provided by the certificate provider. However, our certificate provider only provides the SSL certificate and the intermediate certificate. Does anyone know where we can get the Key file? I seem to remember being able to download this from Docebo in the past, and I have a copy that seems to work, but I’d like to know where the original file can be obtained and whether it should come from the certificate provider or Docebo.
This is the relevant passage from Docebo Help:
Option 1: You Already Have an SSL Certificate
If you already have an SSL certificate, flag the corresponding option in the Certificate section. You then need to upload the SSL certificate, the key file that was provided to you by your certificate provider, and the Intermediate CA.