TLDR – While reporting on our completion rates for courses, we are finding that it keeps going down for one key reason: stale/aging enrollments. We need to find a way to expire enrollments rather than carrying them forward indefinitely.
Backstory – We have migrated 3 other LMSs into this one that we manage, and with that was a whole host of enrollments for courses that may have been in progress previously (regardless of that learners intention to complete). We also have learning plans set up where some people will take all of the courses, and some will only take selected courses (not all). Both reasons mean that we have courses with enrollments that will never move forward.
Need – We would love some advice on how long to leave enrollments active, and the best practices on how to expire them within the LMS. We are considering using the Days of Validity feature for the e-Learning courses, and set for X days after enrollment (maybe 6 months?) but with a Soft Deadline just incase the learner comes back. But we can’t find any language about what happens to the Enrollment Status after the deadline to know if this would even solve our issue.
