When we are uploading a CSV user import file, what settings do we need to have in place or settings in the CSV so that existing users are updated, if changes are made, but not change their passwords?
Thanks
Best answer by KMallette
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Userlevel 7
+5
First, make certain that there isn’t a column for passwords in your spreadsheet, or a column to force them to reset their passwords.
Then on the upload page (where you map fields) make certain that the first 2 options under “General Import Options” are left unticked.
Other than that, if someone is complaining of their password getting changed, I would dig a bit deeper. I’ve never had a .csv upload change fields that weren’t specifically in my spreadsheets.
We aren’t using email addresses for notification. We use a user ID and give them their user ID and temp password and require them to change it on their first login.
How would you get a default password for their initial login and then not have it change when you do another upload?
Userlevel 7
+5
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