@rmontee

First, make certain that there isn’t a column for passwords in your spreadsheet, or a column to force them to reset their passwords.

Then on the upload page (where you map fields) make certain that the first 2 options under “General Import Options” are left unticked.

Other than that, if someone is complaining of their password getting changed, I would dig a bit deeper. I’ve never had a .csv upload change fields that weren’t specifically in my spreadsheets.

We aren’t using email addresses for notification.  We use a user ID and give them their user ID and temp password and require them to change it on their first login.

  How would you get a default password for their initial login and then not have it change when you do another upload?

@rmontee It sounds like something isn’t clicking in what I mentioned before. Could you provide me with the column headers for your upload sheet? Maybe that can help me explain the steps better.