When users do not enroll prior to an ILT, and a power user manually enrolls them after the fact and then marks their status as complete, the user still receives the “User Enrolled in ILT Session” notification.
Has anyone found a way to prevent the notifications from being sent to participants when they are being manually enrolled/marked complete by power users?
We have run into this issue for the first time. What I will be doing is turning off the notification when those users are being enrolled, and then turn it back on afterwards.
If there is another method, I would love to hear it!
Was going to suggest the same...dont think there is any automated way to avoid this since notifications are tied to a course and they do not have a concept of “past dates”. There was 1 improvement to the notif called “Session added” so perhaps this is another idea that can be posted based on what was done for the latter; it has options to send to specific users depending on their status in the course
Our best practice is not to add a notification for ILT courses used for record keeping only. We also added an Additional Field in the course, ‘Attendance Only Course (Y/N)’, this way we would be able to know if a course was created for attendance purposes only.
Enter your email address or username and password below to log in to Docebo Community. No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
