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please see attached

 

this is on my mobile app - the assets have teh CTA to RATE, then you can’t do anything from there - there are no stars to choose, etc.  the RATE NOW does nothing

 

what’s going on - if this is broken, how do i turn rating off on mobile.  makes zero sense

Hi Kim sorry to see you’re having difficulties with this. I think this might be a bug and would need to be addressed by support. Have you had other users test the feature to see if it’s occurring across different device types?

I would also verify that the device you’re using is up to date: 

 


For more information on system requirements you can review those here.


yes, i dont send the question unless i have a ton of other people test it - its causing a problem so please please forward it to support and let me know asap


@kim proal thanks for bringing this to our attention. I’ve gone ahead and created a support ticket on your behalf so hopefully we can get this resolved quickly.


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