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Hi all.

I have no idea if this is a Docebo or Storyline issue but I uploaded a SCORM from an SL file that seems to work okay unless you quit then revisit it later. When that happens it gets this weird grey semi-transparent overlay that you covers all the buttons so you cannot click on anything.

I suspect it could be a Storyline issue but I’m really not sure at this point, i’ve never seen it before. It’s a file that I originally created, then sent to someone else to work on, who then sent it back to me to fix a couple of issues. so there may be some weird triggers or layers going haywire. But this is just a guess at this point.

Has anyone seen this behaviour before? I’m going to start troubleshooting presently but if anyone has experience with this issue, maybe you could point me in the right direction.

Thanks!

Sounds weird.

To isolate it? Try to reproduce it elsewhere:

  • in Articulate Review
  • in SCORM Cloud

The grey maybe a failure of the “restart/resume” overlay not showing itself. 
 

if you can? You can disable that feature on republishing and see if that goes away.


Have never seen that before...can you share a pic?


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