Skip to main content
Answer

Survey does not save progress if stopped before completed

  • January 27, 2023
  • 2 replies
  • 48 views

JHill1
Helper I
Forum|alt.badge.img+1

One of our courses has a survey as the primary content item.  When a learner exits the course prior to completing the survey, it is not saving a learner’s progress.  Any suggestions on how we can fix this?

Best answer by LNew

Hi @JHill1 -

If you’re using a training material type survey in Docebo, my guess is that progress isn’t saving by design. Per https://help.docebo.com/hc/en-us/articles/360020128919-Creating-and-Managing-A-Course-Survey, surveys are anonymous, so it would seem that any progress prior to selecting Submit wouldn’t be saving to a user’s session data.

 

2 replies

Forum|alt.badge.img+2
  • Guide I
  • Answer
  • January 27, 2023

Hi @JHill1 -

If you’re using a training material type survey in Docebo, my guess is that progress isn’t saving by design. Per https://help.docebo.com/hc/en-us/articles/360020128919-Creating-and-Managing-A-Course-Survey, surveys are anonymous, so it would seem that any progress prior to selecting Submit wouldn’t be saving to a user’s session data.

 


lrnlab
Hero III
Forum|alt.badge.img+10
  • Hero III
  • January 27, 2023

only Docebo tests have this option, not surveys. There are no options for surveys besides what you see as your setting it up (e.g.: making a question mandatory or not)