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Survey does not save progress if stopped before completed

  • 27 January 2023
  • 2 replies
  • 38 views

Userlevel 4

One of our courses has a survey as the primary content item.  When a learner exits the course prior to completing the survey, it is not saving a learner’s progress.  Any suggestions on how we can fix this?

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Best answer by LNew 27 January 2023, 14:12

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Userlevel 3
Badge +2

Hi @JHill1 -

If you’re using a training material type survey in Docebo, my guess is that progress isn’t saving by design. Per https://help.docebo.com/hc/en-us/articles/360020128919-Creating-and-Managing-A-Course-Survey, surveys are anonymous, so it would seem that any progress prior to selecting Submit wouldn’t be saving to a user’s session data.

 

Userlevel 7
Badge +8

only Docebo tests have this option, not surveys. There are no options for surveys besides what you see as your setting it up (e.g.: making a question mandatory or not)

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